Customer Reviews of Round Rock Nissan
First Nissan - Great Dealership
byon 05/02/2024
I went in for the first visit and got the BEST service. Jason, M. J., and José were helpful, but not pushy. They worked hard to give me the best deal and most value. I left that evening with my new car, feeling certain I had made the best choice for my situation. I highly recommend this dealership and am loving my first Nissan!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Best dealership experience ever!
byon 02/02/2024
Everyone from the moment that I walked in was friendly and professional. Brandon Swanwick was the sales person and I couldn’t have asked for a nicer person to work with. He was very well informed with the vehicle that I purchased and went over everything with me in detail. We loved this dealership so much that my husband purchased a vehicle five days later! Definitely not your typical auto dealership experience, and it was well worth it to drive to Round Rock. The management team was the absolute BEST!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Titan Repairs
byon 01/31/2024
Quick drop off fast turn around good communication
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Fast friends
byon 01/29/2024
I felt so taken care of by Lynne! Her attention to detail and making sure that I understood everything was refreshing.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Round Rock Nissan
byon 01/25/2024
Service advisor Lynne was great. Made me feel valued
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great quick and efficient Service !
byon 01/19/2024
I had a great experience today. It was fast and efficient and accommodating to my schedule. I definitely would recommend.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Disc brakes and pads.
byon 01/19/2024
Eric Paske is always joyful to take care of my car needs. He has exceptional customer service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change
byon 01/19/2024
Great service! Eric is an awesome advisor and always updates me on the status of my truck. Very nice man!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Exceptional
byon 01/19/2024
Eric took Great Care of me. From the time I arrived he Great me with a warm inviting Welcome and he provide me with Detail Services for my car. Throughout the Day he made a Great Gesture by having a pleasant conversation while I was waiting for my vehicle to be ready. I was comfortable from the Beginning to the End of the Services. Thank you Eric
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Brandon Solviski salesperson is the BEST!
byon 01/17/2024
I’ve been to Nissan Dealerships many times to buy a new car including the Nissan at Austin. Didn’t buy a car from any of them. Decided to go to Nissan Round Rock and Brandon the salesperson is the best salesmen ever! He went above and beyond helping me for 3 days in choosing a car. I tested over 6 cars before I found my new car. I had some issues trying to trade-in which I lost the title but it was all my fault. Brandon and other staff made it so much easier to get another title in a few days rather than to wait 4-6 weeks through the DMV. Brandon and the manager also gave me a big discount on my car. I love my Nissan Ariya Evolve+. Thank you again Brandon!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service 1/1/2024
byon 01/10/2024
My service guy if and as it continues is A1 reliable and dependable.5star Let’s continue to work together thank Mr.T
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Fair and quick sale! Thank you.
byon 01/08/2024
Quick sale... the manager was willing to come down on the price due to some issues. Salesperson was kind and personable.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
My Nissan Rogue
byon 01/05/2024
Excellent- my service advisor is the best! He always takes care of my Rogue. I rely on this service department at Round Rock Nissan! It’s the only place that services my Rogue and keep it running like a charm!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service
byon 01/02/2024
Might not be the most cost efficient service in the area but it’s like “white glove” car service. Video report along with word report of services required and up front pricing.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
BUYER BEWARE
byon 12/26/2023
If I could give 0 stars I would! I never write google reviews, but feel it is necessary in this case to hopefully save another person from the same situation I experienced with this dealership. I inquired about a Nissan Armada at this dealership. I was told by Rene it will was available and all I needed to do was start the financing application to get the ball rolling to purchase the car. The dealership pulled a hard inquiry from my credit!! After giving them my DL and filling out all the info they needed to send to the finance office, Rene told me because it was the holidays it would take them a few days to get back to me about the payment options but not to worry they were working on it. Fast forward to two days later, the car was removed from all internet sites. When I called the day after Christmas to ask about this, the manager told me they ended up selling the car Saturday the day after I had spoken with Rene about proceeding to purchase the car. He then back tracked and said she didn’t realize that the car had already been sold prior to speaking with me on Thursday. So which is it?! Was the car sold before Thursday or on Saturday? I’m gonna go with on Saturday after all my information was given to them. This dealership is CROOKED. They are not truthful about the things they tell you. I should have read all the other reviews about very similar experiences and went with my gut to steer clear of this dealership! This is what gives used car salesman bad reputations. This is why people can not trust dealerships and what they’re saying. I would steer clear of this place and not waste any of your time!!! Take heed to the reviews because they’re all so telling of the customer service and trustworthiness of this dealership.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Mrleroy
byon 12/14/2023
Had to replace a tire for my wife’s Jeep In and out within 1 hour
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service Wayne Ruark 👏
byon 12/06/2023
Kept me informed on my issue and worked with other locations to resolve my problems.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Cvc replacement
byon 12/05/2023
Timely
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
Not trustworthy
byon 12/02/2023
The advisors in the office are very friendly, polite and professional. However, the shop is unreliable and one starts to wonder if any work gets actually done there. The most basic of services are forgotten, such us tire air check or windshield wiper fluid replenishment. One time they charged me for the cabin air filter I requested to be exchanged but they didn’t do it. How did I know? Because I had taken the old one out to check if I needed a new one and since it was dirty I just tossed it before heading to the dealership … well… they never put a new one in. So, how do I trust that my breaks or oil change is actually done?
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Round Rock Nissan Rocks!
byon 11/16/2023
As of November 16, 2023, I have been going to Rock Rock Nissan Dealership since October 2016. There service is EXCELLENT! All the service advisors have been knowledgeable and courteous. I have not had any problems with my cars, I have taken three there for service in those 7 years. I HIGHLY recommend the Service Department.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Pleased with service at Round Rock Nissan
byon 11/12/2023
The service representative, Lynne, made having our car serviced very easy.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excelente atención a cliente
byon 11/10/2023
Excelente atención por parte de Rafael ramos, me ayudó mucho con la atención a la reparación de mi vehículo y siempre me tuvo informado Lo recomiendo este lugar muy satisfecho con el servicio que se me dio
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Round Rock Nissan invites you to visit our car and truck dealership near Austin, TX. Our team members are standing by to provide you with some of the best deals near you on Nissan cars, trucks, and SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Austin area's most trusted Nissan dealers.
ESPAÑOL
Round Rock Nissan le invita a visitar nuestro concesionario de autos nuevos y usados cerca de Austin, TX. Visítanos hoy para carros Nissan y trocas, camionetas y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidores de coches Nissan en el área Austin.
1 Comments