Customer Reviews of Gene Messer Kia
Review type:
KIA Telluride 2024
by Klein family on 05/14/2024It was excellent. Honest and upfront. Chase was great!New car purchase
by Gbjm1991 on 04/23/2024This was one of the easiest car purchases I have made. Chase did a great job of getting things done in a quick manner.Congratulations on your new vehicle! We're thrilled that Chase provided you with an easy sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.
Great experience!
by EastonA on 04/17/2024Extremely warm and inviting atmosphere! Everyone was extremely friendly and made me feel like family. Definitely the BEST car buying experience I’ve ever had!We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Amazing
by Satisfied on 04/10/2024We had an amazing experience!! It was the fastest we have ever bought a brand new car. It took no more than 3hrs. Bear experience ever!!That's fantastic to hear! A quick and smooth car-buying experience can make a difference. Enjoy your new vehicle!
2024 Telluride
by Brooke C on 03/29/2024I had an amazing experience with Gene Messer Kia in Lubbock. I had Ruben as my sales consultant and he was so patient over the two weeks we were in contact. I was out of state so most everything was done via email, text and phone but was so… easy despite that. Although I didn’t end up with the vehicle I originally intended getting; I am absolutely happy with what I got! Thank you!Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Outstanding salesmanship & customer service!!!!!!!!
by Sean on 06/30/2022Sales professional Joe & Ginger the front desk coordinator were extremely helpful! I was never pressured to buy a vehicle & the salesman helped me find a brand new vehicle within my price range. I would highly recommend anyone looking for a… vehicle to visit Gene Messer Kia!Thank you for your thoughtful review, Sean. We're glad to hear you had such an outstanding experience. Please let us know if we can ever assist you again in the future!
2019 Sorento
by geformula on 10/31/2018Friendly, courteous and knowledgeable staff. No pressure tactics. A pleasant experience.Glad to hear that we could provide you with a great experience!
Outstanding Business
by StarG62 on 09/03/2018Very courteous employees in sales and service. Salesman worked to get a price we could afford. Thank you, Edward.Thanks! We are happy to hear that we could provide you with a great experience!
Would not buy from them again
by irenew31 on 10/29/2008The sales team uses traditional sales tactics to sell you a car. They "lose" y our keys to keep you there to negotiate further. The trade in process was worse. They could not distinguish a diesel pickup from a fuel pickup. They did not give… us a good deal on the trade in.
Among the many things drivers notice and appreciate about our new Kia lineup, is its diversity. That said, there are a few resounding favorites, such as the Forte, Optima, Sorento, Soul and Sportage. To see what all of the fuss is about, simply drop by Gene Messer Kia of Lubbock and take a spin, or give us a call at (888) 419-3017.
Of course, Gene Messer Kia Lubbock also has an extensive assortment of well-maintained used cars showcased at our Lubbock showroom. These include Kia models, as well as those made by other reputable automakers. If you find it here, you know it's backed by integrity.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
We're delighted to learn about your positive experience and the great assistance provided by Chase! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.
by Sara Thurston on 05/14/2024