Mac Haik Ford Lincoln Georgetown
Customer Reviews of Mac Haik Ford Lincoln Georgetown
Great buying experience
byon 05/05/2024
Vanessa and Dylan both worked with us to accommodate our schedule. Both were very professional and very helpful. This was an easy car buying experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Super Service
byon 08/18/2023
After getting my car cleaned at the carwash, it would not start. I called the Mac Haik Ford dealership. They checked my records and confirmed that I bought the battery from them. I got a jump and carried the car to them. Because it was still under warranty, they replaced the battery free of charge. I've taken my car to them since 2019 and have always received excellent customer service. This is the place to come for all of your vehicle needs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Everything is good
byon 08/12/2023
I purchased the Ford Escape Hybrid from Mac Haic Ford in Georgetown, Texas. I did a lot of research online so I knew what I was looking for. They had two 2023 Escape Hybrids in stock. I needed a small SUV that I could tow behind my RV and to my surprise, the Escape Hybrid can be towed per the manual. Salesman was very informative but not pushy. Spent a lot of time with me which helped with all the electronics that the car has. Same good experience with the Finance person. It was a very satisfactory sales experience. I highly recommend checking out Mac Haic when looking for a Ford product. Two issues with the liftgate on the car but both were addressed by the dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Never again
byon 08/11/2023
I set an appointment for an oil change and tire rotation on my 2020 Lincoln Corsair thinking I would like to keep the service with the dealership. 1. It should not take 2.5 hours to change oil and rotate tires. 2. The car service was completed and returned to the front of the building. It stood there until I asked why the car is out front and I am still waiting. 3. There were greasy footprints on my carpet. This was the first amd LAST time I use this "service'.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent as expected!
byon 08/09/2023
Had an appointment for routine periodic service + 60,000-mile recommended items AND two road hazard damaged tires. On time intake, great communication, and a little over two hours to complete all the work (as expected). I prepaid for periodic service and road hazard insurance when I bought the truck, so my total bill was $0. Couldn't have asked for better service. Kudos to my service advisor, Deborah Gonzalez!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best Dealership in Texas
byon 07/20/2023
All the people in service are very professional! Big thanks to Charlie Tincher for jumping in and getting my truck fixed and back on the road
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Service
byon 07/17/2023
Made an appointment with "Cowboy" in the service department for a recall repair and a new battery. He was so attentive and professional. He went above and beyond what I expected. The best service ever!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Fixing 3 Things
byon 07/12/2023
Got the sticking door fixed. It appears that the major thing concerning the thumping noise on the back passenger side of car has ceased. The noise in ceiling is still occurring. Will take back in for another look.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
F150 Platinum
byon 07/09/2023
Excellent buying experience! The whole process was engaged and transparent. Johnny Bennerson experience was customer focused. His knowledge of the vehicle's options and approach was outstanding.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
vehicle inspection
byon 07/08/2023
In and out with 20 minutes without an appointment!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2012 Lincoln mkx
byon 07/06/2023
I was in and out with a new car in less than 3 hours.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
A/C repair
byon 06/14/2023
MacHaik did an outstanding job on my a/c repair. From start to finish I was kept informed and the time to repair exceeded my expectations. Car was left clean and good shape. Service rep. could not have been better. Very pleasant, knowledgeable and most importantly listened to me and provided me with feedback on work progress.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Mac Haik Georgetown - Doc Leisy Rocks
byon 06/02/2023
It's well known that the Maverick Hybrid is so popular that Ford cannot supply demand. I was blown away that I was able to get my Hybrid this soon approximately 8 months when most are having to wait well over a year. Doc was a true veteran and excellent to work with, straight answers to all my questions; helpful in considering and ordering options, 100% knowledgeable about the product, and kept me informed every step of the way. I will recommend friends and family to Doc in particular. Thanks Doc and thanks Mac Haik.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Horrible
byon 05/24/2023
Was sold a different car than what I test drove and liked. Yes, the car that you sold me has nicer rims, but the transmission on this car is awful. It’s like you tried to get rid of a bad car and passed it off to me. None of the managers apologized for the inconvenience nor any compensation given to me. Absolutely ridiculous and my family has been buying ford vehicles for 50 years.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
1 Comments
One year service on Mach-E
byon 05/10/2023
Quicklane was prefect for my first service experience other than recalls. The service rep also got the recent announced recall scheduled.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
new Bronco Sport
byon 04/24/2023
We needed a new car but were not sure what we wanted. We stopped at MacHaik Ford to look at Explorers and were assisted by Muta Machemedze. He was very helpful and patient with us, showed us a variety of Explorers and went on a short test drive. We asked about a smaller SUV and they had several Bronco Sports. We liked them and took a longer test drive and decided to buy. The entire staff were helpful and didn't try to hard sell us. The sales manager and financing guy were awesome and helped us get special Ford Credit financing.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Quick Lane
byon 04/19/2023
We have always made appointments for service for our Ford Edge but didn’t need one for our inspection. We checked in and it took a total of 35 min to out the door. Excellent service with a pass!!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New Ford Exployer
byon 03/25/2023
My experience in purchasing my new Exployer went very well we negeoated the price and trade in details that worked out good.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change
byon 03/23/2023
Staff was very friendly and efficient. Service was performed in less time than expected.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
new car purchase
byon 03/05/2023
vehicle purchase went as planned
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Prompt and Efficient Service
byon 03/01/2023
Shawn was an extremely helpful and knowledgeable service tech. Got the truck right in and got the rtequired work taken care of.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 02/15/2023
Robert Gonzales is always very courteous, knowledgeable and very helpful with all my concerns and questions.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments