Customer Reviews of BMW of Beaumont
New M240i
byon 12/30/2023
Pleasant and no drama
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Thanks to the manager
byon 07/25/2022
Thanks to the manager my issue with the dealership has been sorted including a great customer service experience
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Service
byon 07/19/2022
Honest and upfront with great hospitality during your wait
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Bad customer experience
byon 07/19/2022
Car I bough from them has issues just a few weeks after purchased (before the 30 day cut off) they wouldn’t fix the problem or the car and the only solution offered was to trade it in, so I decided to accept because I was very unhappy with my purchase just to find out they wouldn’t take the car I just purchased for the same price, but almost $6k below of what I just paid for it. Unbelievable response and customer service from a high end brand
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
1 Comments
Excellent Service
byon 07/15/2022
I really appreciate Taylor for his friendliness and professionalism.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
The A Team!
byon 07/13/2022
Taylor and Scott met me at the door and had me back on the road in no time!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Quick service
byon 07/08/2022
Quick service!! In my opinion labor for what they fixed was little pricey. But I’ll be back
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Thought I needed an oil change
byon 07/06/2022
I originally made an appt because I thought it was close enough for an oil change, but it wasn’t. While there, I asked them to check my tires because they’d been losing pressure & I could hear a ticking. Sure enough, 3 of them had nails/screws in them. Taylor S. always takes great care of me!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Diagnostic
byon 07/05/2022
Recently went in for a diagnostic after I paid. They gave me no print out of what was wrong with my car. Just gave an estimate of what they think it may cost.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Taylor rocks!!!!
byon 06/30/2022
Great service after you purchase a car!!! Taylor is great over in Service!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service—as always!
byon 06/30/2022
I’ve had absolutely perfect experiences with my service representative, Tyler Shook, every time I’ve been in for service. He takes care of details and keeps me informed. I especially like the video sent to me showing the results of the testing. Great job!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 06/30/2022
Honest dealership/service center
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent service
byon 06/29/2022
My original dealer was not responding for the due service , so I went online and get scheduled by BMW Beaumont and it was very easy with reminders and on the day of service , very quick and smooth service with personal attention. From now on BMW Beaumont is my service center .
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best service department ever!
byon 06/25/2022
The staff at Beaumont service department is amazing. They have gone above and beyond for me at all hours. I'd be lost without them.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Servicing My Wife…I mean my wife’s Car
byon 06/25/2022
Great atmosphere almost everyone I had eye contact with greeted me with a smile
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Royal service
byon 06/25/2022
Jonathan treated me like royalty, assisted me via telephone, an hour away - and made it seem effortless! He provided me with the exact vehicle I was looking for - he and the team their at BMW had my paperwork ready to go upon my arrival that afternoon. Destiny was patient and took her time showing me all the features inside my new X3. BEST customer and sales service ever.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Robbin is the absolute best!
byon 06/24/2022
Great reception and assistance from Robbin Watts in the service sept!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
Service with a smile
byon 06/23/2022
Taylor is awesome. He always takes the best care of me even with all my stupid questions. He’s always smiling and makes it a pleasure to be at the service department even though that is the place you do not want to be .
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 06/21/2022
Courtesy and trustworthy. Kierra is the best!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Bmw experience
byon 06/20/2022
Liked the customer service very professional
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good Service.
byon 06/19/2022
They do a really good job, just wish it was faster.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
SEALS22
byon 06/16/2022
The service department was friendly , professional and accessible from start to finish!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
In the market for a new BMW? Then come to BMW of Beaumont, serving Pasadena, Port Arthur, Sulpher, Lake Charles and Baytown. Our experienced sales staff prides itself on not only offering a paramount selection of new and used cars, but a distinctive, personalized approach to service to match. And whether you're coming in from Pasadena, Port Arthur, Sulpher, Lake Charles or Baytown, our new BMW dealership and service center is just a quick drive away.
BMW of Beaumont is here to give you a pleasant used car shopping experience.
Located at 1855 Interstate 10 S Beaumont, Texas, BMW of Beaumont believes that while a car may be used, it should run like new. If it doesn't and/or can't maintain that high level of performance for years to come, it shouldn't be sold.
Visit BMW of Beaumont today and experience our high-standard, pressure-free approach for yourself. As hundreds of drivers in the greater Beaumont area already have, you're certain to see the difference immediately.
1 Comments