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Customer Reviews of AutoNation Nissan Memphis

4.5
Overall Rating
4.51 out of 5 stars(142)
Recommend: Yes (60) No (7)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great Experience

by steck09 on 03/29/2024

Steve O did an amazing job finding me the right car and great price. I really appreciate all his efforts.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

142 Reviews
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5 out of 5 starsservice Rating

Good Service

by Reviewer on 07/29/2023

The advisor was knowledgeable. The service was done in time and done well.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Oil change

by Femi Ajai on 07/22/2023

Quick oil change

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Sonya & Service Team

by VeryPleased on 07/20/2023

Sonya & the team, do an excellent job being so helpful! I appreciate how they listen & address our concerns. I feel good knowing this team is in place at AutoNation!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Auto Nation Nissan services

by Pumpkin on 07/02/2023

Good people and great service. I am always treated right and I leave very happy every time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great customer service

by Alex Whit on 06/29/2023

The staff was very nice and knowledgeable

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

My Pathfinder journey..

by Richard on 06/29/2023

After a 5+ hour saga we were able to make a deal that we could live with. We purchased the "Rock Creek" Pathfinder which was a little bit more of a truck than we started out after. But now after driving it we find that it is the best auto we have ever owned. Granted we have only been in it a week but so far it has performed better than we expected. I have owned many other Nissan cars and trucks over the years and this one I hope will give me the value that the others have. Thank you Phobe and happy Birthday!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

Nice Staff

by DonnaBob on 06/29/2023

Brought son’s truck in for AC problems. Ended up with much more, but it probably needed all. Service folks nice and helpful. Easy access.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service and Attention to Needs

by KruiseKing on 06/27/2023

Lasonya and her team always take care of me and my vehicle's needs and are attentive to any concerns. The always prioritize my vehicle matters and work to resolve any issues to ensure that I remain a returning customer.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Trunk recall

by Cheeto333 on 06/27/2023

The technician met me with a smile and gave me a time frame when it would be ready and the time was actually cut in half!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Car Repairs

by $ShotDogg80 on 06/21/2023

Someone had tried to steal my car and my anti-theft system shut my car down. The staff at Nissan was polite professional answered all my concerns and kept me updated on the status of my car..

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Customer Service

by Mrs. C B on 06/21/2023

The customer service was great! Ms. Grandberry kept me informed during the time my vehicle was being serviced. She explained what needed to be repaired and why. I didn’t expect to have my vehicle back as soon as I did. My vehicle had to be towed to the service department to be repaired so I assumed it would take a while to be repaired. As of now, my crossover is back working as if it never needed repairs. Great job Ms. Grandberry and service technicians. I definitely didn’t need a new car note! Keep up the great work and service. Customers like me definitely appreciate you!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service

by johnkitty on 06/19/2023

The service I received great. The service team exceeded my expectations

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Steve is the best!

by HappyOwner on 06/16/2023

More than a salesman Steve is a make sure the customer is satisfied man.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Always on time!!!

by Delvin R on 06/10/2023

Don't have to wait a long time to get your car service!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

3 out of 5 starsservice Rating

Service Review

by LWright on 06/03/2023

Had an oil change. The only issue was the wait time of almost 2 1/2 hours with an appointment.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Oil change services

by Event Decor on 06/01/2023

Pleasant experience. On time. Friendly atmosphere.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service Department

by Tracy Shaw on 05/15/2023

Great friendly professional made sure everything was done correctly and very knowledgeable about what I need it done

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

customer

by Leonard on 05/06/2023

The salesman was excellent. He was vey helpful. Very good mannerisms. I felt that he was very honest in all aspects of the sale.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service review

by Shakendra on 05/04/2023

My overall experience was great....they finished in a timely manner the workers were great as usual.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great People!

by Danyelle on 05/04/2023

I had to get some work done and even though they had to order parts twice, I'd still go back! The mechanic was fast, customer service was excellent, and that's the only place I'll be going from now on.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

Service

by Bald Head on 05/03/2023

Staff was pleasant and prompt, Always taken care of whenever I bring in my vehicle for service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
Complimentary Coffee
Complimentary WiFi