Family Ford
Customer Reviews of Family Ford
new purchase from Family FORD
byon 12/08/2023
wonderful, constant communication with both Jennifer and Benny. pleasure to work with and overall pleasant vehicle buying experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
new purchase from Family FORD
byon 12/08/2023
wonderful, constant communication with both Jennifer and Benny. pleasure to work with and overall pleasant vehicle buying experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Capt Alan Spence
byon 09/18/2023
It was above what I expected, I was treated well.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Fantastic service
byon 08/31/2023
Chase Craven did everything for me, even brought the car and the paperwork to my house. I will us Family Ford for all my car purchases.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2019 Acura TLX
byon 08/22/2023
It was an easy process.Only issue was the driver side mirror is not functioning properly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Dodge Caravan
byon 12/13/2018
I absolutely love my new van. It has so much room so that I can now take my Grands any where I need to go. Thanks to the whole crew for all they did for me. Connie Hutto
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Ford Explorer purchase
byon 11/27/2018
Overall positive experience....would do business with them again!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Fly wheel an starter warranty issue
byon 07/12/2016
Great Diesel Mechanic. fast service and very helpful
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Friendly staff. They will earn your business.
byon 04/19/2016
Got a good deal on a Mazda CX-9. The staff was extremely courteous and accommodating. Would recommend if you're looking for a friendly, small-town dealership. Wouldn't hesitate to do business with them again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
March 2016 Truck Service
byon 04/05/2016
The staff is friendly and knowledgeable. Had the truck in for an oil change and rotated the tires. Excellent service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Resolved a serious problem
byon 03/30/2016
The name family ford is very appropriate because I felt like I was among family who tried very hard to resolve the difficult situation I was experenceing. From the beginning I felt full confidence in your organization. Iam sure that with the team work that ive seem you well prosper and become a outstanding business in the your community. Tony Atkins
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Experience
byon 02/04/2016
Just had an excellent experience with Family Ford. Benny really made the experience easy, efficient and painless. I have already recommended Family Ford to friends and colleagues in the Charleston area and will continue to do so.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent work and friendly service!
byon 01/19/2016
I broke down coming off the interstate on a trip from Florida to Pennsylvania. The folks at Family Ford were so helpful and reassuring. Despite it being the Christmas Holidays, they repairs my car in a timely fashion. I felt cared for and supported in a situation in which I could have been taken advantage of. Thank you, Family Ford!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
