Hilton Head Cadillac
Customer Reviews of Hilton Head Cadillac
New XT4 purchase
byon 03/21/2019
I had an excellent experience buying my new XT 4 from Hilton Head Cadillac. My sales rep, Nick Drake, was very knowledgeable and service oriented -- a pleasure to deal with. The sales manager, Tom Reed, was very helpful and a great guy. I couldn't have had a better experience. Plus, I love my new XT4! I highly recommend this dealership!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Very professional and plesant purchase experience
byon 12/24/2018
Tom Gould made the trade in and purchase experience very easy. His patience in braking down and explaining the "math" of car buying to my spouse and zeal to obtain our desired price point was the "deal sealer" for us.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
New XT5
byon 11/29/2018
Salesperson and New car manager were involved, easy to contact, answer questions, and do diligence to complete the process on time and in an expeditious manner.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2016 XTS Premium Purchase
byon 03/19/2017
Hilton Head Cadillac was tasked to locate a 2016 for me after coming off my lease of my 2014 CTS. The purchase of the 2016 XTS was overall a pleasant experience. The fairness in pricing and extra efforts to minimize the cost for transporting the car was more than I expected. The car was inspected and everything was properly done to ensure that the XTS was properly detailed. Throughout the process, the efforts of Tony Sundling to assist and make the experience move quickly and smoothly were appreciated. The only fault in the process was mine in not being properly prepared to identify the lending company with the best rates considering my credit rating. Of course its hard to get too detailed in this effort until you know the finance amount. Once I accepted the XTS, we should have taken the time to properly identify the lending company with the best rates. Chase would not have been my choice. Nowadays with the higher cost of cars, its imperative for the buyer and dealer to take the necessary time in choosing the lending company. Once again I want to thank Tony for all that he did for me and also to thank Tom Reed who worked the process behind the scenes to ensure all of my needs were attended to. I love the car and maybe next time I will be able to get the Phantom Gray.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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