Lithia Honda of Medford
Customer Reviews of Lithia Honda of Medford
Don't buy a used car!!!!
byon 07/08/2022
Well to start i have been a customer for over 20 yrs ( my first car plus) recommended my son go down and look 4 a car. salesman were great ( haha) found a car that we thought was sound unfortunately 3 months down the road he gets a radiator leak ( no fault of his) guess what 1200$ but we will help lets say 600$ we r doing u a favor ( haha) called local mechanic said they could do all of that and more for 600$ did i say we bought extended warranty ( what a joke) ty allan johnson NEW manager 😉
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Upholstery Treatment
byon 06/15/2016
Made the appointment with ease for a time that suited well. Got in and out in a breeze. Very nice facility, nice waiting area. Overall excellent experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
To much for labor Charge
byon 06/07/2016
For a 10 sec. job I was charged $30.00 that is way too much
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
FANTASTIC!
byon 05/26/2016
I love going to the service department at Lithia Honda. They are so honest and forthright! They do not try to sell me something just for the sake of the sale and are very honest about what my car needs or will need in the future! Thank you Lithia Honda. I always visit the salesman who sold me the car. He is a friend now and it is a great experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Complimenting new car purchase service
byon 05/21/2016
We bought a new Accord, made an appointment for interior and exterior protectant. Service department (Josh) was very attentive, made sure I was comfortable, and checked on me from time to time. Service completed in the promised time frame.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Ken @ Honda is the man.
byon 05/18/2016
Ken made our experience very personable. It felt like we were calling a friend everytime we had a question regarding our repair. Lithia Honda is one kind company with great employees.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Always great service with a smile
byon 05/12/2016
These guys are awesome! This is my third car that I purchased and I have exclusively had them do my services. I live an hour and half away but it is well worth the drive. I am always sure to get the best service and the guys are always super nice and helpful. Love the new location as well!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
OUTSTANDING SERVICE ON A VEHICLE WHICH IS 30 YRS. OLD
byon 04/30/2016
The service dept. had to be quite creative in dealing with my 30+ year old Prelude. They did a great job and I am very happy with the outcome.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Review oil change service
byon 04/06/2016
Service was done with minimum waiting.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great place for Honda lovers
byon 03/23/2016
This dealership and the service they provide is top notch.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
CRV 30K Service
byon 03/09/2016
Service person explained everything in advance. Comfortable quiet lounge areas to wait while work being done.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
06 Civic
byon 03/08/2016
We had all 3 of our hondas serviced for the lifetime oil changes.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil Change and safety inspeculation
byon 02/25/2016
I was happy with the work done and it done in a quick time very satisfied also the future work needed information was provided
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change for 2015 Fit LX
byon 02/09/2016
Lithia Honda stayed open a bit longer in the evening to do my oil change service. Many thanks to the staffer who actually did the oil change.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
factory recall
byon 02/06/2016
my car was brought in for a factory recall which was no charge to me. The dealership handled the repair promptly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Prompt and Polite Service
byon 02/02/2016
Jason at Lithia was very polite and courteous with me at my last visit for a lube, oil and filter. It was time to redo my rear differential and it was performed in a timely manner and was the price that was quoted to me. I was happy with the work and Jason explained what the process of redoing the differential involved.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Good value for the cost.
byon 10/24/2015
Lithia Honda, Medford, OR has exceptionally friendly and courteous personal. The repair work to replace a 2006 Honda CR-V rear bearing was done with competence, and the warranty period exceeds the norm. In the long run, I'm getting good value for the cost.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Lithia Honda is the Best
byon 10/18/2015
It is worth it to me to drive down to Medford from Seattle to have my car serviced at Lithia Honda! The service is excellent, fast, professional and the waiting atmosphere is so pleasant. Service up here is slow (no quick lube ), people couldn't care less and I got a bill when my policy covers the routine maintenance. It's Lithia Honda for me.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
$89 to change transmission fluid????
byon 10/18/2015
We just had the oil and transmission fluid changed. Oil change already paid for so they charged $89 to change transmission fluid. Whole process only took 15 minutes for both.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Fast and Friendly
byon 10/17/2015
We came in on a Friday afternoon, without an appointment...for an oil change. I had a coupon for service. Everyone was very nice. The bathroom was very clean (thank you for that!) and the chair comfortable. I started to read the magazine I brought with me and barely got into it when they came in and said they were finished! Great job!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Great Work
byon 10/16/2015
We got in and out for my oil change in a very speedy time. They told us it would be 45 minutes total but only ended up being maybe 25. They even walked my keys out to me in the parking lot and let me know I was all done
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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