Bob Boyd Ford
Customer Reviews of Bob Boyd Ford
2023 F350 XLT srw
by 06/18/2023
onThe good folks at Bob Boyd Lancaster Ford still provide personal customer service and attention to your vehicle needs. No rush, pressure or urgency to purchase. For those who call CBus home, make the short trip south to Bob Boyd, you'll be glad you did.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2011 Buick Lucerne purchase
by 12/29/2022
onI found the car on the dealer's website,and liked how clean it appeared for the sale price.I drove it and thought it was a good buy,especially after working with Mike,my salesman,and getting the price down lower.Have had no problems since with it.It's started even in the zero degree weather I've had here.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Review
by 04/08/2021
onVery good dealship to work with. Our salesman was amazing at every aspect of the process. We did buy a used car and it is nice. We are having issues with the car that needs addressed. Hopefully we can get that fixed and it will last a while. Would still buy from them again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Expedition MAX
by 07/15/2019
onWent about as smooth as I think it could have, no real issues.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2018 Ford Explorer
by 07/23/2018
onPleasant buying experience. Good price.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Wonderful Experience!
by 10/04/2017
onI am thankful for the extremely helpful and friendly service that I received from Bob-Boyd in Lancaster, Ohio. Dave was fantastic and extremely helpful with getting me to the vehicle that I wanted! Myself and my parents previously purchased vehicles from Bob-Boyd in 2012 and we both came back within the 2016-2017 time period to trade out and get something newer! I would recommend this dealership to anyone, as my family has had wonderful experiences during all of our purchases! Dave was very down to earth and not pushy for a sale! He wanted me to be happy and confident with my purchase!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent Customer Service
by 09/23/2017
onBob Boyd Ford was very professional. The salesman DJ did an excellent job in getting us the car we wanted. The financial dept. was worked very hard in getting the car financed with a respectable interest rate. 😁 Job well done
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Customer Service and Car!
by 08/04/2017
onJesse, Bobby Dawes and all the staff from service to the final paperwork were all top notch. They were extremely helpful in answering my questions and concerns over selling my car and buying a new one. I didn't feel any pressure and they were always quick with a reply to all questions. The process was smooth and done in a relatively quick amount of time for how long it takes to usually purchase a car. I love my car and would return to Bob Boyd in the future.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Wasteland
by 10/03/2015
onSpend 250000 (14) on cars never once did they give me a deal that was better then the other dealers in the area. My friend kept me going back but that's over now will deal with them again
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Purchased new 2014 Ford Fiesta
by 09/30/2012
onThe Salesman, Jim, was excellent. He understood my needs and worked within my budget and was able to get me into a new car. He took the time to explain all the features of the car and has already followed up on my purchase to see if I had any additional questions. The sales experience was excellent.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable