Joseph Chevrolet
Customer Reviews of Joseph Chevrolet
Review type:
New car purchase
by 2025 Equinox on 10/26/2024Very easy and friendly experience, no pressure to buy a vehicle. We looked at several vehicles at dealership Bradly Halsey was very knowledgeable and had no problem showing us a vehicleRasheed, sales
by Jennifer on 10/04/2024updated 10/14/2024It was an easy comfortable experience.
DISHONEST and RUDE
by Jenny on 01/22/2019I just got off the phone and had a lengthy discussion with Chris in Sales. I bought a used car there awhile ago and the saleswoman didn't give me the extra key. I didn't notice for awhile and when I called about it they I could come in and… just get one--but I'd have to come in on Tuesday between 9a-10a only. They never told me I had to have paperwork to prove I was owed a key. I work during the week and so my mother went in several times and was turned away each time because the one guy who makes the keys was already gone or too busy, etc. I then got sick and was in and out of the hospital so getting in to get another key was not on my mind. Then, when my mom went in again on a Tuesday, the time had been changed to Wednesday. Up until now, it wasn't an issue; however, I now need the second key for work. I explained this several times (although I was talked over/interrupted repeatedly) but Chris basically called me a liar and that I had to have the paperwork... that no one gave me. He was so incredibly rude and the whole experience has been a nightmare. Not only was it their error that I didn't get the second key, they didn't make any notes in their system and I now have to pay for one out of pocket. Chris was horrible and this dealership is not to be trusted. Do not do business with this dealership.Buy here if you like to give your money to[non-permissible content removed]
by Jackie_Z1 on 02/27/2016I want to start by saying that we bought a new car from Joseph Chevrolet. This was neither mine, nor my husbands first time buying a car, or even a new car. This was the first time that we've had an experience like this. We actually… stood up two times to leave. At one point, during process, the sales manager yelled at us and told us to sit down and stop wasting his time. While everyone is looking for the best deal, my husband and I both felt that our sales person, Trent, had no idea about GM cars or even what he was selling. He actually at one point told me Buick was not a GM car. He also did not listen to our budget, or any other concerns that we had. We were also promised a service deal over the next two years. Which we found out yesterday meant that we were given 4 oil changes. This turns out to be a savings of a whopping $100. We have agreed at this time that with the lack of professionalism, or honesty that we have encountered during this experience, we will not ever buy a car from Joseph Chevrolet, or any other branch of the Joseph franchise. We are enjoying our Chevrolet. So this has nothing to do with Chevrolet. Trent failed to have an understanding of the GM product, services provided. He consistently said that he was new and didn't understand it. Later his co-workers told me that he should have done basic things before we left. For example, 6,000 miles later our vehicle is still in demonstration mode. What our sales person, Trent, and his management, failed to realize or demonstrate is that honesty, respect, integrity, and knowledge goes a long way. Cars are a large investment. We value integrity and honesty. If we are treated well we would have come back to buy cars over the next 50+ years. This, at minimum, is a $200,000 loss to the Joseph franchise. To us, we felt that we were told whatever would sell this car not, what was actually true or could be honored.Love My New Traverse
by BarbOlis1 on 11/05/2015updated 11/16/2015The salesman Christopher was the highlight of our visit. It was the new sales manager who was doing the back and forth with us on pricing and overall cost of ownership. We shouldn't have to wait till we get to the finance guy to find out… how much off we got for our vehicle being used. It had 2000 miles on it and if my wife didn't really love this SUV we would have walked away from the deal. It was only Christopher's kindness and sincerity that kept us around. Also our vehicle was still not very clean, especially the windows and the techs left a dirty rag on the driver side door.I am happy to hear your time spent with Christopher was pleasant. Congratulations on your new car! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We look forward to seeing you in the future. Be sure to check us out on Facebook so you can take advantage of our many great specials and incentives. Sincerely, Reece Powers General Sales Manager rpowers@josephchevrolet.com
car purchase
by 1943pjk on 10/31/2015updated 11/12/2015We were treated in a very professional manner. It was one of the best car purchasing experiences I have had.Thanks for this marvelous review! we are so pleased that we were able to provide you with one of the best car purchasing experiences you've ever had! Enjoy your new vehicle and be sure to like us on Facebook to catch the latest service specials. Best, Reece Powers General Sales Manager rpowers@josephchevrolet.com
Thanks for this marvelous review! we are so pleased that we were able to provide you with one of the best car purchasing experiences you've ever had! Enjoy your new vehicle and be sure to like us on Facebook to catch the latest service specials. Best, Reece Powers General Sales Manager rpowers@josephchevrolet.com
Spark
by James485 on 10/22/2015Explained everything and worked in our time frame. Give a very good deal on the car. Made sure we understood the car.Thank you so much for taking the time to leave this wonderful review. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best regards, Reece Powers General Sales Manager rpowers@josephchevrolet.com
Great experience!
by Dale1964 on 09/25/2015Experience was easy and effortless. Chris was a great salesperson. My wife and I went to another dealer a few days before to be let down after 9 hours there. Chris took the time to find the right vehicle for us and had keys in our hands in… just a few hours.Thank you for the excellent review! It is great to know that Chris was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Warm regards, Reece Powers General Sales Manager rpowers@josephchevrolet.com
2015 Equinox
by lesamilders on 08/28/2015Everyone at the dealership was awesome and more than helpful. I loved our salesman. He was not high pressure but got the job done. I will always be a Joseph Chevrolet customer.Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your positive experience at Joseph Chevrolet. If you have any further needs, do not hesitate to come back in for a visit. Kind regards, Reece Powers General Sales Manager rpowers@josephchevrolet.com
Owner
by Sonya_C on 06/23/2015updated 07/06/2015Everyone at the dealership was professional yet friendly and welcomed me as a customer. I was especially impressed by the sales expert, Mike Thomas. He loves his company and along with his product knowledge, transfers his trust and belief… in the quality of the products that are offered. I am recommending Mike and this dealership! I am very pleased.Thank you for writing about your visit with us! Mike is an asset to Joseph Chevrolet and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. Thank you for your recommendations. Don't hesitate to reach out if you have any further questions or needs. Best regards, Reece Powers General Sales Manager rpowers@josephchevrolet.com
Satisfied ~
by murphyml on 03/05/2015Jeff Woods, Scott, and several others did a pretty good job trying to help someone like me ! I am very appreciative of all the work they did and was glad they did ! I am very Happy with Joseph Chevrolet !It is very kind of you to write us such a nice review. We aim to satisfy every customer that comes in the door, and the fact that we did that above your expectations is really great to hear. Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook and Twitter pages for exclusive offers. Sincerely, Reece Powers General Sales Manager rpowers@josephchevrolet.com
Would never go back
by chevybuyer2 on 05/02/2011updated 08/31/2025We stopped by Joseph Chevrolet new car sales to see the new Traverse and ask a few questions. We wanted to see and feel the difference between the second row bench seat and the optional bucket seats. The salesman who came to help us was… named "Ben". when I told him thanks and my wife would be the person making the final decision as to the actual vehicle and where she would buy it. Her slammed the car door closed as hard as he could and said," so all you came here to do was waste my time." Hopefully other customers won't have to be subjected to the rudeness of "Ben".
Chevrolet Silverado 1500
Chevrolet Equinox
Chevrolet Traverse
I am happy to hear your time spent with Christopher was pleasant. Congratulations on your new car! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We look forward to seeing you in the future. Be sure to check us out on Facebook so you can take advantage of our many great specials and incentives. Sincerely, Reece Powers General Sales Manager rpowers@josephchevrolet.com
by westpointmotor on 11/27/2015