Ganley Chevrolet
Customer Reviews of Ganley Chevrolet
New Car- 2023 Chevy Traverse
byon 05/24/2023
Excellent car buying experience! Justin was great, he was calm, patient, honest and easy to talk to. He made the process easy and simple.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Went in for recall
byon 10/23/2016
I went in for a service recall on my new truck. Everyone was exceptionally efficient and courteous. They had me in and out in no time, and even washed my truck with they were finished. I love this dealership.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent
byon 10/14/2016
I will never go any where else .Great customer service . Jason was honest , knowledgeable , and fast ! I love my new car and the price . Thanks Ganley , for making my new car buying experience absolutely wonderful .
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Well done but a little too expensive
byon 10/12/2016
Seems a little expensive, especially the automatic transmission fluid replacement.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Colorado truck purchase
byon 10/05/2016
Our salesman (Brett) really went out of his way to find the truck we wanted (a stick shift) since they didn't have one on their lot. He found one 400 miles away & they absorbed the delivery fee. He kept in contact until one was found, it was a positive experience for us.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Wonderful
byon 07/31/2016
I have a great experience with Ganley everytime I come in. Service and sales department are always a pleasure to do business with!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Purchase of my 2016 Chevy Silverado Z71
byon 07/14/2016
I would like to personally thank John Wade and the entire team at Ganley Chevrolet of Brookpark road for the excellent service and devotion that I received as a customer this past week when shopping for and purchasing the perfect Chevy Silverado for my needs. John went out of his way to make sure that my truck was just what I was looking for and I appreciate everything he does. I was treated like part of the family from minute one.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Sastisfaction
byon 07/05/2016
Everything was done in an orderly faction.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Chevy Travese
byon 06/28/2016
Everything was already put together, but then they took a while to look at the trade, all because the guy looking at it didn't know the possible options that were able to be ordered on my trade
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Love Ganley!
byon 06/17/2016
I went for my first free oil change. Great atmosphere, work done quickly!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great salesman and great product!
byon 04/28/2016
Chris the sales rep was great and we were very happy with our vehicle!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Regular maintenance.
byon 04/25/2016
This was a scheduled maintenance on my new Sonic. I had four free check ups. This was the second. The car is the nicest car I have ever had.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
unxcheduled maintneance
byon 04/12/2016
i had no appointment, but they fit me in anyway when I came I with a low tire . fixed tire changed oil and rotated tires all within an hour and a half.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Truck leasing
byon 04/06/2016
Jason was our salesman at Ganley Chevrolet in Cleveland Ohio. He took the time to explain every part of the leasing process as we went through it. He made it much easier than the other times we have dealt with a dealership on the past.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
great experience
byon 03/25/2016
I stopped in Ganley on a whim. It turned out to be a great decision. I left with a great vehicle, with no hassle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Chrome piece
byon 03/13/2016
I purchased a new vehicle and the chrome strip on the drivers side was loose
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 02/02/2016
Always fixed right the first time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Outstanding service
byon 11/25/2015
I took my car to the dealership because my brake light was out and it was fixed under warranty and my car was washed. I was completely satisfied that it was fixed without even having an appointment.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2016 Malibu Lease (3rd Ganley vehicle)
byon 10/15/2015
I just leased my 3rd consecutive vehicle from Ganley Chevrolet (Brook park) and cannot say enough about how easily, professionally and hassle free the purchase was handled once again. Their dealership is top notch in every respect...from sales ( Thanks Tim McMahon) to Financing (Thanks Julian) to making sure my new car was delivered in perfect and spotless condition and assuring that I was comfortable with the new cars features and operation ( Thanks Steve Dezsi). These gentlemen all went above and beyond in assisting me with my purchase and I literally drove out of the lot with my new vehicle less than 2 hours after being met by Tim in the showroom. I have been dealing with Ganley Chevy now for 6 years without a single problem in any department including parts and service and they have earned my trust and my business for life. Kudos to the folks at Ganley Chevrolet Brook Park...I would (and have!) recommend this dealership to anyone looking for a new vehicle-with a trusted staff and a hassle free transaction, I could not be happier. Five Stars +....Thanks again Ganley Chevrolet for the perfect car buying (leasing) experience. :)
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Awesome Service
byon 08/31/2015
As always, service was above and beyond. All employees are so courteous and my oil change and tire rotation was done quickly. Thank you for your awesome customer service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Recall and service
byon 08/27/2015
They took care of a recall on the Sonic, and gave it usual maintenance.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
New Car Experience
byon 10/08/2014
Steve Dezsi is a caring and thoughtful person - he explained many new features to help me transition into this new vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best Prices in Northeast Ohio. Near the Airport- 20 Minutes From Everywhere! No hassle experience. Range of finance options. Over 450 Chevys in stock.
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