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Randy Marion Chevrolet of Statesville

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Customer Reviews of Randy Marion Chevrolet of Statesville

4.2
Overall Rating
4.2 out of 5 stars(18)
Recommend: Yes (4) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great experience

by HCameron on 05/17/2023

Micah was great, very personable and answered all of our questions. He took the time to explain addtl features right up to the moment we were leaving the lot! Vehicle was a little higher priced than other dealers but would still purchase from Micah again just based on the pleasant experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
18 Reviews
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1 out of 5 starsservice Rating

Service has gone downhill

by Camaro12 on 05/04/2024

This service department has went downhill and the prices have went out of sight.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great experience

by HCameron on 05/17/2023

Micah was great, very personable and answered all of our questions. He took the time to explain addtl features right up to the moment we were leaving the lot! Vehicle was a little higher priced than other dealers but would still purchase from Micah again just based on the pleasant experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Best Dealership Experience Ever

by Carlos A on 05/08/2023

Their professionalism and commitment to the customer is second to none. They definitely stand behind their brands and will go to any lengths to satisfy a customer. They have so e of the most transparent car sales practices and will listen to any reasonable offer. Will definitely buy from them again, even if it represents an hour and a half drive from where I live.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Scott and Allison Rock!!!

by Vashtitech on 04/29/2023

Trust Randy Marion Chevrolet with your next vehicle purchase, Scott and Allison will work hard to make your dreams come true!!! A+

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Daniel Dunn

by Daniel Dunn on 02/15/2023

Very pleasant to visit and they do a thorough job!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

5 Star

by Pam Lewis on 04/10/2022

Great!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service and diagnostic

by Work done on 04/07/2022

Great, professional personnel servicing great products

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Alan Beeson

by Alan Beeson on 04/21/2021

Highly recommend Salesman Shamark, very professional and knowledgeable. Very streamlined purchase process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great experience.

by jnicholson on 02/12/2021

Great experience. Everyone was very nice

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great service

by Ryan0637 on 12/30/2020

The sales team was very helpful as well as made good on all commitments. Would strongly recommend them and will be back for future business

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Bought a new C-8 Corvette from Randy Marion of Statesville

by ErictheRed on 08/21/2020

Ordered my new 2020 Corvette in August 2019 and I picked it up Saturday, August 8, 2020. Randy Marion Chevrolet in Statesville, N.C. was on top of this 12 months of GM strike, Covid 19 shutdown and final assembly of my new Blade Silver Corvette. In fact, I picked it up on a Saturday, showed my family the car, Sunday showed my car buds the car then headed west with my 12 year old grandson to the West coast. Logged 3400 miles and got 30 mpg on the trip. Beat that!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

owner

by donna1971 on 01/03/2019

nice truck and wonderful service

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service

by C Hager on 12/31/2018

Quick service. Staff very helpful

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Recent visit

by Jasper01 on 12/18/2018

Excellent customer service! This is the third vehicle my family has purchase from salesman, Scott Troy. He went above and beyond to find us just the right truck. Randy Marion is not only requires excellent customer service, as mentioned by a salesman, he is a great employer to work for!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Randy Marion

by Bill Howell on 12/14/2018

Great people to deal with, the best service dept. I have ever dealt with.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Extremely Satisfied !!!!!!

by auggy18 on 12/13/2018

Working with Scott Troy was great . He is not going to push you into something you don't want or need ! When I first met him outside on the lot it was raining and all the other sales staff was staying dry he got the key and we went on a drive . It was a pleasant drive and I enjoyed talking to him . After are ride we sat down with the paper work. Vinnie an Chris were Both great with the paper work showing me all my credit on My 2018 Chevy. Keep up the great work Scott !! It is How People get Treated n Spoke to that can make a Deal !!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Procurement and Shop Manager

by danny@rus on 12/12/2018

After shopping around, we found the best deal on a truck that fits our needs. The Salesman was very courteous each time we spoke and never tried to pressure us into a decision. He answered all our questions and provided everything that we needed in making our decision.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Made me feel like family

by sevencats on 09/16/2011

The Internet manager Ernie responded quickly and called me. I told him that this was my first new car purchase and all he did was suggest I come in and test drive with no obligation. I planned to do that anyway and he was low key and made me feel very comfortable. When he asked if I was ready to buy a car I told him no and he graciously accepted my answer and sent me home with all my questions answered. A few weeks later when I was a lot closer to purchasing I emailed him and asked if he would be willing to meet another price I had gotten. Needless to say we came to an agreement and I'm very happy with my new CRUZE. The whole dealership is friendly and low pressure. I haven't needed to service my car yet but I was introduced to the people I would be talking to and they were all very nice.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
About our dealership