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Lumberton Honda

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Customer Reviews of Lumberton Honda

4.9
Overall Rating
4.91 out of 5 stars(113)
Recommend: Yes (23) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Laura was awesome!

by Victoria Sullivan on 01/15/2024

A lot of other sales associates flock to you as soon as you pull in, Mrs.Laura did not, she gave us space, she listened and took into consideration what we were telling her. I have always HATED going car shopping and having to deal with people trying to take advantage. She was everything we could have asked for she made it an easy process for us.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
113 Reviews
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5 out of 5 starsservice Rating

Devante Edwards

by Ronald LeDuc on 05/14/2022

Devante displays high professional standards and customer service skills in the upkeep and maintenance of my vehicle. Looking forward to replacing my other tires the first week of June when school is out for the summer.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great team to work with!!

by Parker on 05/05/2022

Worked with the Lumberton Honda team electronically and in person. Both were informative and friendly. Was able to negotiate through text and calls which was nice since I had over an hour drive. Once we settled on a price I went I. Person where the staff was great. Would recommend Lumberton Honda for anyone looking to buy!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Honda experience

by Dale on 04/15/2022

Courteous employees

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Excellent job

by Kaira Williams on 04/15/2022

April Genell Is excellent & Great customer, Was in & Out and no time . Honda In lumberton never disappoints!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Honda Accord

by Donna Sweat on 04/11/2022

Wonderful place to purchase at car. Very helpful

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Honda Maintenance

by Andradese on 04/10/2022

I loved how they took care of me and my car. I had a young lady by the name Tee. She was awesome with handling my business. Thank you again.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Honda Girl

by Bp on 04/06/2022

Friendly staff and kept me updated on my car while being serviced.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Awesome

by Joyce on 04/02/2022

Service was awesome. Went to get an oil change they were done within 30 minutes

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Sales Team!

by Amy on 03/27/2022

The sales team was knowledgeable and courteous. Shawn and Chauncey were friendly and listened to our needs as we looked to buy a 2022 Honda Pilot Special Edition. We would definitely recommend Lumberton Honda to anyone looking for a new or used car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Great Friendly Customer Service!

by Tina A on 03/23/2022

I drive 30 miles out instead of going to my local Honda dealer for servicing because the staff here is very helpful, friendly, and trustworthy. I bought my car from here and it has been a very good relationship since. Shout out to Devante Edwards today for his assistance today!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

Service Appointment

by Steve on 03/23/2022

Had vehicle serviced. Conveniently scheduled the service appt online. All went as scheduled.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Theresa’s Review

by Theresa Douglas on 03/18/2022

I needed an oil change. The service I received was fast and thorough. I am genuinely pleased

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Honda Service

by Hondagirl21 on 03/06/2022

April was amazing. Service was fast. Very professional environment.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great Service

by Hondaowner on 03/02/2022

Quick friendly service! This was my first visit to this service dept and they did not disappoint. Will use them in the future.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

2 hour wait! Longer than usual.

by Mary on 02/01/2022

2 hour wait

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great Service!

by Great Service on 01/29/2022

Staff very courteous and professional.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Honda Service

by Bishop on 01/21/2022

Was in for a state inspection, Service had me in and it quickly as I was on my way to work.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Mr. Jeffrey

by Mr Jeffrey on 01/18/2022

They are very thorough and precise. They get you in and out in a timely manner.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Mr. Lennon

by Mr Lennon on 01/17/2022

They are very prompt with services. When they find something, they immediately come out and talk to you.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Superb

by Mary on 01/11/2022

They are very thorough ….April is the best!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

2017 Honda CRV service

by ED Hughes on 01/07/2022

Lumberton Honda service dept is awesome. They are professional, courteous and provide exceptional service. They were able to diagnose the problem and communicated their findings and informed me of the cost. Thank you.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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