Poughkeepsie Nissan
Customer Reviews of Poughkeepsie Nissan
****DONT BUY A CAR AT THIS PLACE*****
byon 12/14/2020
I bought a 2016 Ford Fusion SE from this Nissan dealership,Poughkeepsie Nissan of Wappingers Falls NY after 19 months the engine blow and the radio and navigation system did not work. During the 19 months I had nothing but trouble with this car. It was in the shop alot. They have had the car for over a month and the refuse to do anything. They claim to have a lifetime power train warranty but it does cover if your head gasket blows. We are stuck paying for a car that we can not drive and Nissan of Poughkeepsie the so called big store will do nothing so I rate this place 1 star if I could give them zero stars I would. Dont buy a car at this establishment! You will be sorry
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Adam is Awesome
byon 10/02/2019
I recently bought a Nissan Altima from Poughkeepsie Nissan and my Salesman Adam Kane was Awesome, knowledgeable, and made the purchase wonderful. If you need a great salesperson be sure to ask for Adam .
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Mixed Review
byon 09/19/2019
Purchased a used car for my 18 y/old son. Salesman was great answered all our questions. The lifetime power train warranty is a great addition to the used car. I did not need financing as I had a check from my credit union for the purchase. However, I now have two credit inquiries (Transunion and Experian) from NCC\Poughkeepsie Nissan. I have called over to the finance manager and he doesn't know what to do. I told him I will call Transunion and Experian to dispute. Call and find out that you cannot dispute and need a letter from the company that did the inquiry. I then need to send to each of the credit reporting agencies. All this when I told them I am not using them to finance. Now I need to waste my time handling this..... Would have been 5 stars if it were not for this mess. Owner told me two weeks ago that Jimmy would call me. I have not heard from him. I have left him a voicemail as well and no call back.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Great Experience buying my 2019 Altima
byon 05/17/2019
I highly recommend working with Mike Holsborg in Sales, he was efficient, courteous, knowledgeable and attentive to my questions and concerns. Cassandra Fiorillo in Financing was also efficient, courteous, knowledgeable and attentive to my questions and concerns, she made the process go very smoothly and I felt I got the best deal available from them both.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Feel Cheated
byon 03/15/2019
Started March madness March 4th, leased our car on the 2nd. I asked about any incentives but none were mentioned. You had a $200 gift card to new leases.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Excellent service!
byon 10/09/2018
We bought a car here for my daughter. Jimmy Capriola was our salesman and he made the process so simple. He was so personable and helped us find a safe and reliable vehicle for our daughter’s first car. I highly recommend this dealership!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
The Best! You Owe it to Yourself to See Denny!
byon 06/05/2018
This was the best car-buying experience ever! If you want a salesman who has your best interest at heart, will go above and beyond to get you the best deal he possibly can and who is upfront and honest, you are in the right place. You owe it to yourself to see my salesman, Denny Tyner. Denny got me the car I wanted at a great price. He was upfront and honest. To top it off, I get free service on my car for the lifetime of my loan so I don't have to worry. I am very happy with my purchase and with the service I received. I appreciate the fact that the dealership continues to help you after you buy your car. Highly recommended!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Salesman was not truthful
byon 04/13/2017
Salesman gave the wrong information on financial institutions rate. Hudson Heritage is not an easy place to bank, no online banking, extra fees to pay by phone and a higher interest rate than my own institution.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Horrible sales people and customer service
byon 07/27/2016
Bought a car they took advantage of me because i was desperate for a car and i am female...they sold me a car that has a hole in the floor and the front bumper is held together with blue duct tape of course this stuff wasnt pointed out and when i took it back that told me its my problem cause its cosmetic....really?u sold me the piece of crap tom bosko and vinnie distefano...u both are lying cheating salesman shame on you...if u are female DONT GO TO POUGHKEEPSIE NISSAN
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Good sales team, poor service team.
byon 03/30/2016
I enjoyed working with the sales team. Purchased a new Frontier and love it. A bit of a gas hog but other than that a great truck. Buy it here, service it elsewhere. They are pricey and the work can be done locally by other shops. Get quotes first at local shops.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
nope
byon 01/13/2015
was looking for a nissian, their advertisement on the radio was so god awefull that i figured i stop in and see if it was better in person... wasnt. i ended up with a dodge up at dutchess dodge. i keep hearing the radio ad and it is just very annoying. did the job of getting me in the door, but couldnt keep me in it.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Matt is awesome
byon 12/30/2014
I have to say that this was the best car buying decision I made by far. I filled out the application at night and received a call in the morning and great news by midday. Thank you Matt you were so understanding and very helpful. I recommend anyone to Poughkeepsie Nissan
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
It's like visiting family!
byon 07/16/2013
I've been buying my Nissans from Poughkeepsie Nissan since 1988...and for good reason. You're treated like family and my sales guy Jimmy is 2nd to none and has become a good friend. No other dealer has done this for me.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Handled with care
byon 06/06/2013
I was in the market to lease a new small Suv and came in on a busy holiday weekend(memorial day) and I couldnt believe the deals and knowledge of the sales representive Caleb, finance mananger John r., and general sales manager Chris H.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New pathfinder purchase
byon 06/06/2013
I went online and the price that was qouted from Michael W. was what I paid, and the paperwork and showing me all the bluetooth and other controls were all handled in great amount of time.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Waste of my time
byon 11/17/2012
Took a very long time to get car to test drive and close the deal as salesman had to wait for manager approvals etc. After all of that. We bought the 2013 Versa at Poughkeepsie Nissan from Kaleb. Unfortunately Nissan was unable to come up with car color we ordered nor the second choice color either. It was unacceptable to go to a 3rd color choice for a brand new car. We went car shopping again and purchased a Hyundai. Hard to believe Nissan cannot get 2013 cars in the colors they advertise. Could not give us any date it would be available. I was not happy that our credit card was charged for the deposit before they could be sure they could get the car. Susan
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
A not-so-stressful experience**Mike Werths**
byon 04/30/2008
Let's face it, car buying is not fun. Just brought home a 2008 Rogue SL fully loaded today. I got a great deal after I researched the car and played POK nissan against another dealership a few miles away ( I used a free buying service to low-ball the price at the other dealership). Once I stated the price from the other dealership, Mike Werths immediately dropped that price another $100 (not much but a nice gesture). Initial sales visit was very informative, no pressure and quite relaxed. He let us get the info we wanted and leave, no numbers discussed. Negotiation occurred over the phone and the only beating I took was $200 less on my trade than I wanted. All paperwork was efficiently and quickly prepared, car was located and transported quickly. The whole process took less than 48 hours to complete. I payed only about $400 over invoice and there isn't an option available on the Rogue that I don't' have. I'd give a 9.5 out of 10 only for the stupidly high-ball price he gave me before I started haggling, but would you expect anything different?
salesmen Mike Wirths was the best
byon 03/27/2008
This is 03\27\08. I bought a 2006 Frontier from them new.They are very good at what they do. They don't hover over you every moment. When you are ready they will assist in every aspect of the sale. They are very professional. If it wasn't for their service dept. I would buy another car from them.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Decent Initial Visit
byon 02/28/2008
I've gone to this dealership twice and it's been pleasant so far. The sales people are there to help, but don't hover over you like a buzzard waiting to pluck the last dollar from your savings. I'll probably go there again to test drive and we'll see if the situation changes, but so far so good. I recommend people get internet pricing before going in there and deal with the salesman that responded to you. Get a couple emails going with them and develop a relationship before heading in. That way they kind of know you and your expectations.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
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