West Herr Chrysler Jeep

Today 09:00 AM - 09:00 PM
Closed Now
Sunday
closed
Monday
09:00 AM - 09:00 PM
Tuesday
09:00 AM - 09:00 PM
Wednesday
09:00 AM - 06:00 PM
Thursday
09:00 AM - 09:00 PM
Friday
09:00 AM - 06:00 PM
Saturday
09:00 AM - 05:00 PM

Customer Reviews of West Herr Chrysler Jeep

5.0
Overall Rating
(2)
Recommend: Yes (2) No (0)
Write a review: Sales | Service
sales Rating

Best Car Purchase

by Happy1234 on 02/22/2018

Excellent car, Excellent service, Excellent overall salesperson!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
13 Reviews
Sort by:
sales Rating

Best Car Purchase

by Happy1234 on 02/22/2018

Excellent car, Excellent service, Excellent overall salesperson!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Awesome

by elt8888 on 05/06/2017

After a very bad experience with another dealership, I inquired about a vehicle at West Herr. They were responsive, fast, and answered all my questions. Adam was my salesman and he made the entire process painless. Everything was transparent, with no games. I am very glad I purchased my new Jeep from there. Go see Adam!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

west herr Jeep

by countrygrl983 on 03/07/2016

I went to West Herr Jeep and my sales person was Cal. I have to say he was amazing, easy to talk to, works with you and the whole staff there has to be the best staff to work with. As a women, I didn't feel like they were taking advantage of me, they explained everything and when I gave them a price in my budget range, they kept there word and kept it in MY price range. And I've gone to many car dealerships, Cal and West Herr Jeep has been the best experience I've had in a long time. I highly recommend Cal.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Easy Car Buying Experience

by jrr16 on 02/20/2015

I walked into the dealership and sat down with my dealer Dilson, we worked out a deal to trade in my old car and I drove out of there the same day in a new Jeep.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great car buying experience!!

by Drozak on 11/17/2014

Incredible dealership. My salesman Bob and the GM made this a great experience. No hassle, no run around. Not your typical haggling back and forth with the price. They were straight forward and gave me what I wanted. I would defiantly recommend to family and friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Happy New Jeep Owner!

by Lynn829 on 09/03/2014

Great experience shopping and purchasing our new Jeep Cherokee from West Herr Jeep in Orchard Park. We highly recommend Bob L in the sales department. Bob was attentive, friendly and professional. When he couldn't locate the exact Jeep we wanted, he set an appointment and let us know when we could come in and order a new one. He communicated with us every step of the process through delivery and after.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Excellent Experience

by JG0317 on 05/13/2014

I originally inquried online about looking for my next vehicle. The Jeep website helped me get instant approval on my financing and credit and then it ridirected me to West Herr Jeep. Walking in I was greated professionally at the door by David G. He opened the door and took me right in. After test driving the Jeep Cherokee Trailhawk I was blown away by the features, and handling of the vehicle but the real question that remained was the price. After working with David G and his expertise, professionalism, and understanding of my financial needs he was able to get the price just right for me as well as include a bunch of extra's on the vehicle! David was very professional at all times and made my experience an enjoyment which will keep me coming back and working with him again! He also sent me e-mail notifications with questions, and constant updates which helped me gather everything I needed and being able to come in, sign the contract, and leave happy! I Highly recommend West Herr Jeep and recommend even more working with David G! He will provide you a service of excellence in customer satisfaction and get you the best available deal and work with you to help maintain your financial needs!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Place to get a New Jeep!

by rachaliotta on 04/29/2014

I Came to West Herr Jeep/Chrysler after graduating from graduate school and had shopped around at multiple other dealerships, here at West Herr I received nothing but the best care and stress-free, convenient and easy experience. My excellent Salesman, David G, helped me locate the perfect car at the best possible price for me, he made sure it had everything I wanted and more! I really feel confident coming here that I got the best possible deal on my dream Jeep Grand Cherokee. I would 100% recommend my friends and family come here for their next car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

The New Car Feeling

by NurseKMB on 04/26/2014

I never thought that buying a new car would be so problem and hassle free. Every person was professional, helpful, kind and had the no problem attitude. No pressure, no worries. I test drove my Jeep and knew it was for me. My family will never buy a car from any other place other than West Herr. Paul F, Jillian, Mary Beth all were wonderful. Thank you Paul for making this an excellent experience. Karen

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

West Herr Jeep- Buy here!!

by clm52 on 04/17/2014

Car buying was the last thing I wanted to do over my Spring Break. Paul at West Herr Jeep made my experience so much easier. When I first went in, I did not know which car I wanted, he gave me great advice and allowed me test drive all of the models I "thought" I was interensted in. He even called me on his own time to inform me of a new trade which came in similar to the others i was interested in. When I finally found a car I loved, it wasn't even a Jeep (which his dealership branch specializes in). Paul still continued to fight for my business and my happiness. He drove out to the East Aurora location to pick up the exact car I wanted and let me test drive it. He even advised that I take one home for the night to ensure I liked it! I felt very comfortable and informed in the decision I was making during and after my purchase. Thank you West Herr Jeep!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Helpful, efficient and honest

by leadydi on 04/05/2014

I appreciated the customer service level and responsiveness of Paul F. at West Herr! I was in a hurry and he took the time to show me multiple vehicles from several lots, and to get the paperwork all ready FAST! We test drove several and he was patient and provided alternative vehciles when the first test dirve had a minor issue. My first time at West Herr but I would recommend highly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Leasing

by rjay42 on 05/09/2013

Wanted to lease a Chrysler Town & Country for 36 months, was informed they only do 39 months. Other dealers offer 36 months, don't know why West Herr cant.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
service Rating

Run Screaming....

by ke72spn on 11/01/2007

The sales staff at this dealership were terrific. However, after three years I am completely underwhelmed by the service department. If you are going to have work done outside of oil changes and tire rotation, be prepared to visit them several times before it is done correctly.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
about our dealership
Google Map