Toyota of Massapequa
Customer Reviews of Toyota of Massapequa
horrible sales experience
byon 11/02/2020
I was trying to look at a 2017 highlander le plus with very visible damage on the car. I told the sales rep that I would like to purchase the vehicle, and I would be willing to take the car as is, but would need to negotiate the price. I gave my offer and the sales rep went to the sales manager Danny with the offer. Danny came back, puffed out his chest and said no, the car is aggressively priced with the damage in mind, and then admitted to not seeing what the damage was. My sister and I were treated horribly and were disrespected by this deplorable sales manager. There was no attempt to even try to negotiate a car price with me or give a counter offer, even after I told them that this was the color I was looking for and was still willing to take the car with the damage.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Recent lease purchase from Toyota of Massapequa
byon 05/31/2018
Did not plan on purchasing a car on my visit, but because of the customer service I received from the time I walked in the door, I decided to go over some numbers, and see if it made sense. I wound up leasing 2 cars over the Memorial Day weekend. Great staff, highly recommend
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