Morris Ford
Customer Reviews of Morris Ford
Great to deal with
byon 12/21/2023
They were very help full in offing my new truck
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Simply Great Service
byon 01/24/2016
I had my vehicle serviced by Morris Ford. I dropped it off before my family vacation and picked it up a week later. All task and repairs were completed and the vehicle was ready and waiting for me. The staff is very kind and courteous. I always recommend Morris Ford to my family and friends.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2013 Buick
byon 01/21/2016
I went to test drive a 2013 Buick Verano and Mike had it all set for me. I was honest with what I wanted for my trade and what I wanted to pay for the new vehicle and they were able to accept what I wanted. I picked up the car 2 days later and the only negative I could say is the inside could have been better detailed and the wipers are garbage. A small price to pay for what I would consider a good deal.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Oil change and fuel pump recall
byon 01/05/2016
The staff is kind and was flexible in rescheduling my appointment.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service department
byon 12/19/2015
Staff and service were great. I am always treated very well in the service department.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service, great dealer
byon 12/02/2015
Service was done in a professional manor and quick.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
excellent fast service and done correctly
byon 11/17/2015
I was looking for a f150 an the the folks at terry morris ford couldnt have been any better at helping me find that truck a year an half ago superior knowledge and friendly as can be they keep all my records and send me helpful reminders to keep my truck superior ford product just that I will always return to them an when my truck gets to old for me even though I know it could go forever I will buy a new one from them
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2016 Ford escape
byon 11/06/2015
2016 Ford escape. Service was excellent. Found what we were looking for and was patient and friendly
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Car Buying Experience
byon 10/09/2015
Our salesman, Joe Darrow, was very product knowledgeable, patient and a pleasure to do business with. I hate the whole car exchange, new choice, purchase procedure as it usually takes hours and hours. Joe made it quick, easy and thorough.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
The Best!!!
byon 08/25/2015
Jeff Ken and Rob always are helpful. They make appointments convenient to my schedule, recommend when things need to be replaced..never early or too late. Great department overall
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Purchased 2015 Mustang
byon 08/06/2015
I had a good experience buying a car there. Mike Bonesteel was very straightforward and helpful and overall it was a very easy process. The only issue I had was getting financing through you. The bank you used, First National of Scotia, required me to lower my deductable from 1000 to 500, increasing my insurance a significant amount, because its there policy. Now I'll ahve to refinance to the original bank I was going to finance through which is a hassle. In the future I suggest you go over more details like this explaining the diffenrent policies between banks so there aren't any surprises.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great place to do business
byon 08/04/2015
Morris Ford is a great place to do business. Their response was quick - I shopped online to find vehicle, made an offer online on one of their trucks and someone got back to me right away. Our whole transaction was completed in two days!!! No hassle, no pressure - got our price and went home very happy.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Service and Family Atmosphere
byon 08/04/2015
On one occasion I had my F-150 in for service and was very happy with the explanation and reasons for what needed to be repaired. Brian Cornell was extremely helpful in getting me back on the road. Weekes later I started to communicate online with Mike Bonesteel in regards to a New F-150 and the over all start to finish was awesome(with a big help from Jim DeMarco). I am a lifelong Morris Ford Customer and would go nowhere else for my vehicle needs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
excellent
byon 07/30/2015
Friendly staff. Very professional. Clean & comfortable waiting areas. Service to perfection. I love my car!!!! I love terry morris!!!! Our dad is still #1!!!!!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
service the way it should be
byon 07/30/2015
body shop did excellent work on my Cadillac DTS bumper. car was cleaned while there and waxed. car looks like new. manager of shop is an excellent ambassador of Terry Morris.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2008 Ford EDGE Brake Repair
byon 07/18/2015
Your service team was very helpful and courteous during my recent visit to have my front brakes repaired and to have my recall checked out for my 2008 Ford Edge. After driving my vehicle this week I honestly can't say that I notice a great deal of difference in the stopping range on the break pedal. My only concern was when I was told that I not only needed pads but also rotors. I had previously had my brakes checked by a family member who has been in this business for 20 years. He told me that I had about 2 months left on the pads. He did not mention anything about the rotors being bad.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable
Great Service
byon 07/12/2015
The service was great. The quote was accurate. And the work was performed expeditiously.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Shifter replacement.
byon 07/08/2015
I have a 2011 Explorer that when put into park and car turned off had a dashboard message to shift to park. In researching I expected to have tn leave the car for a day or so as they needed to change the shifter. I was very happy to learn that the shifter was in stock in their warehouse and it only took an hour to change out. Thank you!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2010 Focus
byon 06/29/2015
The service was excellent and the staff very helpful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Ford Flex Purchase
byon 06/29/2015
New car purchase (ordered). The sales person was attentive, but not overly so. The price was fair and the car was delivered on time.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great service. Also was provided with a coupon for a rebate on the work.
byon 06/15/2015
I felt welcomed as I signed in. Time passed quickly. I was informed of what was done and told my 2013 Fusion was like a new car. My husband has had two hip surgeries. I mentioned that the Fusion was very low and hard for him to get out of. Perhaps in December when my lease is up we'll go to an Escape to make it easier for him. I was told to make sure he tried both the driver's and passenger's side. Look forward to December.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
We needed a really good car
byon 06/12/2015
Joe Darrow and Jim and Brandon, were very helpful to my wife and I in this purchase.They are all very personable and have earned our trust !
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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