Paul Miller Honda of West Caldwell
Customer Reviews of Paul Miller Honda of West Caldwell
Great service
byon 04/06/2024
Great experience. Jermaine and Narain were amazing help throughout the whole process. I was very comfortable through the whole endeavor.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Paulmillerhonda
byon 05/21/2021
Morgan was fast and efficient!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Friendly service
byon 05/19/2021
Very helpful and friendly service! They made it easy to drop off my car and then communicated with me any necessary repairs!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great and quick service
byon 05/07/2021
Don did a great job
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
excellent service
byon 04/29/2021
everyone here is reliable, knowledgeable and very pleasant to deal with
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent Service
byon 04/25/2021
Dominick explained all service options to me thoroughly. Felt very comfortable dealing with him.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Transmission Service
byon 04/22/2021
The service wait time and cost were reasonable.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Ralph LaRose
byon 04/15/2021
My Thanks to Morgan the service female she went above and beyond her communication was impeccable and right on top of everything , as well as professional and personable Thanks to her it was an enjoyable experience
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Review
byon 04/11/2021
Fair and acceptable
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent service
byon 04/11/2021
Morgan took care of me, she is the best! Fast, courtesy, explained everything very well. Even sang happy birthday to me.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Paul Miller Honda
byon 04/09/2021
Morgan the service was very helpful Got me a discount coupon too
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Edmunds visitor agreement
byon 04/07/2021
They were very polite, gave me a quote for the work to be done and had my car ready when they promised. Also, since they found an additional problem with my car and stated it would take several hours to repair, they gave me a loaner.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil and Filter change
byon 04/05/2021
I had a wonderful experience and the service was amazing and quick.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Honda
byon 04/03/2021
Excellent, prompt service. I was made aware of needed repairs and parts recall.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Lemons for sale
byon 04/02/2021
Dishonest dealer. Sells low mileage used cars without inspection. Calls it “Paul Miller certified”. Won’t stand behind the mechanically unsound cars that they sell and does not provide a warranty. Stay away!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Good Professional Service
byon 04/02/2021
Juan was a helpful, courteous and professional sales representative and did a good job.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Civic maintenance
byon 03/21/2021
The dealership completed the work in a professional and timely manner.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Shortest time ever!
byon 03/12/2021
This was the 5th time leasing a car from Paul Miller Honda and the quickest!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Excellent
byon 03/10/2021
Had a recall. Service was done smoothly
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Schedule service
byon 03/08/2021
It was a pleasure getting my maintenance done here, the price was high but was expected since I don’t have a repair package, the service associate that helped me was very helpful and informative, I do have one complaint, the wait time was a lot longer than I anticipated, but I was home so it was ok
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Leasing Renewal
byon 03/07/2021
I choose Paul Miller/Honda cause there was no nonsense in negotiating a lease deal in my range. Other Honda dealers played the typical negotiating game.I pretty much has my price during our emails.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Fast Service
byon 03/01/2021
Quick and easy in and out. All work is done right the first time and I never need a return visit. Pleasant, professional staff. I enjoy using their after hours drop off for my service appointments.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments