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Customer Reviews of Paul Miller Audi

4.9
Overall Rating
4.95 out of 5 stars(727)
Recommend: Yes (130) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Salesmanship Makes Difference

by Tommytwotony on 05/03/2024

My salesperson, Joe, was professional, knowledgeable and courteous at all times during the purchasing process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

727 Reviews
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5 out of 5 starsservice Rating

Oil Change

by Andreas Rochlitz on 11/29/2023

Excellent experience; greeted upon entrance; friendly and professional advisor; clean customer area with work space; explained work; price as quoted; car washed; exit in time

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Five Star Experience

by Rahul C on 11/25/2023

I had a really good car buying experience at Paul Miller Audi. My sales rep Angelo was excellent and made the entire process a breeze. When I arrived for picking up the car, all the paperwork was ready and the car was delivered at the promised time. Angelo gave me a walkthrough of the car and explained all the features well. He even helped my friend with a feature related query which he had.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Awesome Service

by VNoone on 11/11/2023

This is our second time getting a car here. Steve Catalano went above and beyond for us. Definitely, coming back.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Superior Service

by Kunle on 11/10/2023

Excellent service, informative and great quality of work.thanks

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Excellent Experience

by Diane Healy on 11/09/2023

From the beginning of inquiry, until the end, I would say the level of customer service, and attentiveness was impeccable. John was very pleasant, professional, flexible, committed, as well as diligent to work out the best offer. Extremely thankful and look forward to future encounters with Audi.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

fast efficient

by jim on 11/08/2023

Fast efficient service as usual... we have bought/leased 10 vehicles at Paul Miller because they are consistently good.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Second to None

by Nick D on 10/29/2023

This dealership is unquestionably the best i have ever dealt with and i have been dealing with them for the past dozen years. The Sales Manager Leighton and my sales rep Lou can both be defined in two words Courtesy and Knowledge

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great overall experience

by Kamil Marchewka on 10/28/2023

Scheduled a test drive for a beautiful 2023 SQ8 and ended up taking her home the following week. Angelo was very knowledgeable and made the process a breeze.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

great Paul Miller Audi experience

by Todd Fairbairn on 10/16/2023

After going to a different dealership who told me I would have to wait 6 months to find the car I wanted my salesman Joe Y, hunted down what I wanted. He worked hard.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Best car salesman ever

by JULIE YOUNG on 10/14/2023

Peter Wendell at Paul Miller Audi makes buying these beautiful, safe cars a breeze!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

As professional as it gets...

by njcarfan on 10/14/2023

Great experience. Extremely knowledgable, professional and easy to do business with. Well priced options make the transaction simple, transparent and straightforward. quality of autos and care under the dealership is top notch. Steve C was exceptionally helpful, professional and easy to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

4 out of 5 starsservice Rating

?

by Ed on 10/11/2023

Service rep and manager made effort to resolve issues

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great dealership

by Tal on 09/26/2023

Great group of guys and down to earth. They mean business, but at the same time genuinely want the customer to have a good experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Great service as always

by Thanks Audi on 09/25/2023

Fix the problems I had with my preowned vehicle, and had recommendations as well.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Audi Q5

by Joanna P on 09/20/2023

This is my second Q5 purchase. Have been a customer for 5-years. Peter W was great in assisting me with my new purchase. Overall, positive no-nonsense experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Friendly Service Advisor

by R Wijaya on 09/20/2023

Aaron King was helpful and superb in attending to the issues, communicating with the technician and providing reasonable timeline. Happy with the issues resolved.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great experience at Paul Miller Audi

by Jeff Snyder on 09/14/2023

John Regan was our sales person and we had a great experience purchasing our Audi through John at Paul Miller Audi, he explained everything in detail and took all the time we needed at delivery to learn about our new Q5

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

2023 A5 Cabriolet Service Appointment

by A5 Cabriolet Owner on 09/13/2023

Excellent Service Experience. Very busy dept but very well organized and staffed with competent and well appearing individuals. Service advisor Stuart was outstanding in performaning his multi task requirements. Clean, quiet and upscale environment.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Oil Change

by Paul Miller Audi on 09/08/2023

Satisfies with the visit and help with iPhone connection issue

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Audi TTS

by Ira D Frome on 09/07/2023

I recently purchased an Audi TTS at the dealership. Michele was great as was the rest of the team. There were issues securing title on my trade-in from Audi Financial and they were were very helpful in getting it resolved and keeping our deal alive. Bravo - Ira

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

Quick and thorough service

by Katie L on 08/24/2023

Great service per usual from the team at Paul Miller Audi! I decided to wait at the dealership for my car to be serviced this time, and was pleasantly surprised how quickly the team got my car back to me, without sacrificing the quality of the service being completed. The space for waiting was comfortable and convenient for working while there. My only word of caution is bring fully charged devices, as there is only one outlet available and my laptop died.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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About our dealership
Amenities
Complimentary Loaner Cars
Instant Financing
Complimentary Coffee
Cable Television
Collision Repair/Body Shop