Crossroads Ford
Customer Reviews of Crossroads Ford
Service
byon 06/13/2023
Always a pleasure to get my vehicle serviced at crossroads ford the people there are friendly and courteous .
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Fantastic Service!
byon 04/03/2016
The Service Department has always been pleasant to me and always looking out for my best interest with my vehicles. Kudos to them all!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
The "Best Service" !
byon 03/25/2016
Always "Great Service"! Always greeted by the Service Department, sales Reps to include Rob and owner Ron Teeter.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Fun to watch them work.
byon 03/20/2016
It has always been a pleasure to have Crossroads work on either car. The people really care what is happening to my property.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
10:17
byon 02/03/2016
Ford Explorer from a Honda dealership. Have bought 3 cars from this dealership. They always provide great service and send reminders which I never can remember so that is great. They entered this new car into their service so I will take there for all needs. I always recommend them to everybody. They are fantastic. The service department is always friendly and go out of their way to accommodate.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great services
byon 01/18/2016
Since I purchased my vehicle, each visit has been pleasant. This dealership offers excellent customer service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great services, great people
byon 12/30/2015
I had 7 1/2 years with my 08 escape was very happy with the purchase and service. Now I have had my 15 escape for 7 months and so far am equally as happy.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Super service
byon 12/12/2015
I feel confident that a job was well done . Otherwise I would not travel the distance to have you service my car . They explain everything that they have done & answered any questions I may have .
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Routine maintenance.
byon 10/11/2015
The service as always was excellent. A comfortable waiting area,the work is done more or less when they tell you it will be. What more could you want?
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Awesome service
byon 09/07/2015
I bought my 2012 F150 new a Crossroads Ford. The buying experience was second to none. I'd recommend anyone buy a car here. We also bought my wife's 2015 Escape here. At 11,500 miles I ran into a warranteeable driveline issue with my F150. I dropped my truck off on a Sunday evening (service is not open on Sunday) and I called on Monday to let them know the truck was there and what was wrong with it. By noon on Monday they had already ordered the parts to be overnighted. By the end of the day Monday they had a warrantee claim into Ford. I got a call on Wednesday around 11 am saying my truck was done and I could come pick it up. I couldn't believe the speed at which Crossroads service got my truck back to me. I expected to be without it for at least a week. I couldn't be happier with crossroads.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Very Satisfied
byon 07/04/2015
I own a 2010 Expedition...use it for towing my Travel Trailer....great vehicle. Condition is great due to continued service at Crossroads. Great service and staff.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
explorer
byon 06/11/2015
From making the service appointment to getting cashed out you could not have asked for a better place
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
