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H & H Chevrolet

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Customer Reviews of H & H Chevrolet

2.6
Overall Rating
2.6 out of 5 stars(181)
Recommend: Yes (2) No (3)
Write a review: Sales | Service
181 Reviews
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5 out of 5 starssales Rating

Awesome service

by CSuther25 on 04/04/2015

Both salesmen I worked with helped me find the exact vehicle to fit my needs and finances. They were extremely knowledgeable and gave me step by step instructions on all of the features. I am very pleased with my purchase and thankful of the level of customer service that I was provided. Thanks to everyone!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great Service Department

by 2010_Equinox on 04/03/2015

I always have a great experience from H & H Cheverolet's Service Department. Alway prompt with answers to my questions and with their service. Dan Hamilton is a great asset to the service department with his prompt, friendly service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starsservice Rating

Excellence!

by krinkol on 04/02/2015

Work was done quickly and of good quality. Estimated time was how long it took. The staff was very friendly and courteous. Really appreciated getting a loaner vehicle while ours was being worked on. Thank you!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Loved my experience

by Kjmartinez on 03/28/2015

Talan was extremely friendly and we had yet another great experience with H&H. This is our 3rd vehicle purchase over the years and find it very hard to go anywhere else as you all do an amazing job! Go see Talan at H&H!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Awesome experience

by Chking0306 on 03/26/2015

Xander helped me find the right car for two weeks. He was so willing to help while we were at the dealership and while I was doing research through out the two weeks.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Awesome experience

by Chking03 on 03/26/2015

Xander helped me find the right car for two weeks. He was so willing to help while we were at the dealership and while I was doing research through out the two weeks.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great Service!

by Codirai on 03/22/2015

I went into the dealership to get an oil change. I had great customer service and the wait time did not exceed one hour which was fantastic.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

New Impala

by sjkleinsr on 03/18/2015

I came onto the lot to look around. I was approached by a young man named Jason who discussed my interests and needs. We went inside the showroom where I was offered beverages while we discussed vehicles and finances. I was impressed by the professional service all the way around. The Financial process went very smoothly and I received a good rate with my credit union. Overall I am very satisfied.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Tires

by RipCityRob on 03/14/2015

The one tire that was bad required replacement and on that Saturday they Yom was unable to contact the Goodyear Assurance claims. He said he would call on Monday. Unfortunately Tom got sick on Monday and Tuesday. So when I contacted the service department and spoke with Dan, he helped me the best he could and was able to get me in the next day. I am very happy with the service from both Tom and Dan.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

customer service matters!!

by jimmrrr on 03/11/2015

everyone has service, but when it comes to customer service you went above. I recently took my company service truck to a competitor and they did the service but they did not go above, beyond or do the unexpected.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

love my new Chevy Equinox

by Annette1758 on 03/11/2015

I didn't feel pressured at all. I was very comfortable with the sales team. They did sn outstanding job walking me through the process. I knew what i wanted. And they want out of their way to help find the car right for me and in my budget. This is my first chevy, i have with Toyota for over 20 years. Love them but wanted a change. And i absolutely love my new Chevy Equinox. Thank you H&H

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

G M engineering or not

by rightnow on 03/06/2015

as usual JD made the visit very pleasant. nothing to do with H and H or JD but it seems like GM should have had the timing chain problem on the 3.6 figured out by now and corrected

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Survey

by Danne2003 on 03/05/2015

Carl Nitsch---great personality even though NEW... if he didnt know..was QUICK to get the information...Matt Smock...VERY professional and makes one feel comfortable...David Bellinger was informative and patient...I can say I totally enjoyed BUYING a new car... I would recommend H&H for any of my friends and family...and WILL continue to do business with them...

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

The Best!

by Whitleyc on 03/04/2015

H & H Chevy is, by far, the best dealer I have ever had the pleasure doing business. They kept me informed through the entire process and everyone was friendly. I wouldn't recommend any other place to purchase/lease a vehicle. Thank you H & H Chevy!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

2015 Colorado

by Kent86 on 03/04/2015

It was about one of the best dealership experiences that I have had. All sales associates were very friendly, knowledgeable and willing to help.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Return Customer

by CaitlinD89 on 03/03/2015

I continue to do business with H&H and work with Dan Hamilton because I am always treated really well. There was some confusion on my last visit on what work really needed done on my car, but Dan was more than willing to make it right. He has always been really helpful and I appreciate the service I receive on each visit.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Awesome Customer Service

by prettyinblue on 03/01/2015

I loved how I was informed about the status of my car and how when I returned for a second visit I was able to have the same person help me. She was awesome!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Flat tire

by mariandavis1 on 02/26/2015

I had a flat tire and needed it replaced and based on my previous experiences and the trust I have in my service guy Doug Banks, I wanted to get the info on whether I needed it replaced or if a patch would work. Come to find out I needed all four tires replaced and we purchased them and had them put on there at H&H. Doug is a great guy and I trust him implicitly with our vehicles.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Have a good day

by Gaygod on 02/26/2015

I have been an H & H customer for a long time and have always been happy and still am. You were busy and I'M glad business is good.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starsservice Rating

Friendly and helpful

by pwlynch on 02/25/2015

Everyone is always very friendly and helpful, and Matt especially has been helpful to me, very sensitive and understanding, which is appreciated.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Oil Pan & Tie Rod

by sjkleinsr on 02/23/2015

I arrived at the scheduled time, was met by Doug Bank, my Service Writer. We discussed the work that was to be performed, then he took me to the folks that would provide me with the loaner vehicle. The loaner vehicle was all set up, a 2015 Impala LTZ, and I was away in short order. I returned the next morning, turned in the loaner with no difficulty, and paid what I had expected for the repairs to my vehicle. Discussed future maintenance with Doug and was on my way.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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