Diers Ford Lincoln
Customer Reviews of Diers Ford Lincoln
Front end suspension work
byon 07/25/2023
Was very pleased with the promptness of the service department to get my truck in with such short notice to get it fixed so I could go on vacation. They understood my situation and made it happen. I was very pleased with Shawn in service and the tech that fixed my truck.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Recent trip to Diers
byon 07/10/2023
As always, absolutely outstanding! Katana was helpful, so polite, very very nice.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Escape
byon 05/29/2023
The service personnel are always courteous and professional. To technicians do quality work. Randy and Sean always make sure I am satisfied, which I am.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service Review
byon 07/07/2022
On July 1, 2022, I took my 21 Lincoln Nautilus to Diers Ford Lincoln for its first oil change and tire rotation. I also had the Service Advisor, Shawn Brown, look at the weather stripping around the rear hatch. It was coming apart on both sides. The service work was performed in about an hour and I was on my way. The body shop looked at the weather stripping and has ordered a new weather strip. My Lincoln bonus points paid for all the work. I am delighted with Diers Ford Lincoln and would recommend them to everyone.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Recall work
byon 08/09/2021
Everything taken care of described in the recall
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2013 mkz
byon 03/10/2020
Diagnosed and fixed in no time great job
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
First Oil Change
byon 11/29/2019
All the people at Diers Ford are helpful and courteous. Even after the first oil change the serviceman made sure to explain all the things they checked and the results. I would highly recommend Diers Ford in Fremont NE.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
great service!
byon 11/08/2019
very pleasant service at desk where we dropped car off! he thought it was a dropoff for LOF, but we thought it was express service! service desk worked hard to help us, as we had errands to run that morning! he really helped us! free car wash is nice!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
great service
byon 10/31/2019
Diers Ford service has been taking care of all my needs for years and do a very good job my 2005 expedition is in great shape and will run many more miles thanks to them
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Diers used to be our favorite dealer in town
byon 09/23/2019
As it turns out, Diers sold us a used Expedition which had been a rental vehicle. This was not disclosed. (Oddly enough after I complained I found out that customers who purchased previous rentals after us must sign a paper indicating t hey know). We have had quite a few issues with it. The most recent is an issue we told Diers about, but they told us nothing was wrong. We had on a previous occasion told them the passenger seat was not moving properly and felt "loose". Well... the forward motor on the seat broke... only months AFTER the full CPO warranty expired (a $1200 repair at diers!). Additionally, after three visits to the body shop, the repair they did still looks bad. We were considering buying a brand new explorer (my wife loves her fords)... I feel bad because William Gibson is a great salesman... but Diers has not lived up to their end of the bargain in the service department... so I guess we will be going elsewhere.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Dorothy Blake
byon 08/08/2019
Very professional
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Diers
byon 07/16/2019
I am not sure that the tires were rotated -- did not appear on the bill. I was not offered information about the "Rewards Program."
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
John Wayne
byon 03/28/2019
They were all very helpful. The car came back very clean inside and out.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
very satisfied
byon 12/25/2017
In and out for the oil change with plenty of time till my next appointment that morning. Very satisfied.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil Change
byon 05/17/2016
Service Department got my car in at the time that I wanted and had it serviced quickly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Fixed my van
byon 02/19/2013
I had been getting my van fixed at a different dealership until I started having a persistent problem. I didn't feel like the mechanics at the dealership that I bought it from were listening to the real problem. I took it to Diers and they listened and fixed the actual problem. I will definately be back.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Great service
byon 02/16/2013
I have all of my work done here. I probably pay a little more than if I went to a Jiffy Lube but everybody seems to know what they are doing and don't try to sell me a new radiator or something everytime I am in.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments