Archie Cochrane Ford

by Kenda Lou on 12/12/2023

Lexi was awesome & so helpful. The process was simple & swift...

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by Big red on 12/12/2023

Tim Jenkins is extremely thorough with the process of a new truck sell. He covered all details and goes the extra mile to make you feel comfortable in all aspects of buying a new truck.

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by Good dealer on 07/20/2023

GreatService!!! And very professional team!

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by Oldbear on 04/01/2023

We ordered our van and had to wait a good while for it but our sales rep was very good about keeping us up on how our order was progressing. He was also very patient with our many questions. The dealer overall was not one of the kind that lost interest in us once they had our money.

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by Leading Edge on 02/19/2023

The team at Archie Cochrane my the trade-in and purchase easy and fair. It was refreshing to buy a new Ford from a dealer that knows how to sell to a business as well.

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by Deerhunter on 02/14/2023

Bought a used f250 and they helped me alot to find a warranty that covered my investment

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by SLang on 01/04/2022

My husband and I purchased a new F150 a few months ago. The truck is great and the salesman was terrific; however that day when we sat down with Chris in finance he indicated if we ever wanted to cancel the warranty and gap coverage to come back to him and he would get cash in our pocket, whereas most other places would apply the refund to the loan principal. We usually decline this coverage and the only reason we decided to is because of what he said. A few weeks ago we decided we would like to cancel the coverage and not only was Chris very slow to respond, he indicated he could only apply the refund to the principal. We then spoke to a manager, Mike, who not only said the same thing but was rude, unprofessional, and basically tried to talk us out of it by making us feel stupid. At no point did he apologize for any miscommunication or state he would talk to Chris to make sure he wasn’t giving people the wrong impression or make any attempt to remedy the situation. After being in management for 20 years I can’t imagine dealing with a customer that way. All we were asking is that the dealership honored its word and to be honest it seems that Chris is purposely lying to customers to sell warranties and earn a commission. I next reached out to Matt, another manager, and all he did was pass me off to someone that still hasn’t contacted me. Obviously nobody cares about the customer so I wouldn’t recommend buying here.

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by Kevin Jack on 12/25/2020

Purchased this beauty from Archie Cochrane Ford- nice price, good, honest people. Really pleased with the whole experience.

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by James Victor on 09/23/2020

I met Jason while shopping online. Archie Cochrain Ford had the largest selection of F-250s that I had found anywhere and the prices were great. I drove over 200 miles to buy my F250 from Jason. I vacilated between the XL model and the XLT model. Jason was incredibly patient as he worked up all the numbers on one truck just to have me change my mind and have him work up all the numbers on the other model. Then I went and got my wife and she made Jason change everything back to the first model. I would have been ripping my hair out but Jason just looked like this was all normal. I would strongly recommend Jason Ellison at Archie Cochran Ford to anyone looking to buy a new Ford truck.

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by wennerbergr on 12/27/2016

Jim Muse was very patient with me. Instead of pushing me to buy right away, he waited almost 2 weeks to get me the rebates needed to get the price down to what I wanted. Thanks and have a Happy New Year.

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by ScreenName36 on 08/30/2016

Archie Cochrane Ford did everything they could to help me find the truck I wanted, and did so in a friendly and professional manner. I had a couple minor issues related to the purchase that they responded to immediately, and then followed up to make sure that the issues were resolved to my satisfaction. The sales and service staff were great and I highly recommend them.

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by Eagosto18 on 08/20/2016

Leigh was incredible. I felt she went above and beyond for me. I absolutely LOVE my car and will definitely be more than happy to do business at Archie Cochrane again!

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by Montana77 on 07/13/2016

Friendly staff that asked the right questions. They made the deal work for us and now we'really enjoying our new Ford Expedition.

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by Nelle14 on 07/11/2016

We came back to Archie Cochrane for our next vehicle. We had purchased our previous car from salesman Scott Helmig. He is now a financial advisor, so we contacted him and he set us up with Tom OTremba. They were both amazing and very knowledgable! Mike Weiland was also very helpful with us! Very pleased with the whole buying experience!

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by Nozzleman97 on 07/11/2016

This is our 2nd vehicle purchased from this dealership. The 1st was a 2008 Ford Edge. It has been a good vehicle with only a few "problems" during our owning it. We received good service from the dealership service department. We decided to upgrade to the 2016 Ford Explorer so we will have 3 seats. This is needed for our Grandchildren. We anticipate the same trouble free service from this product as with our 2008 Edge.

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by JimnTracyS on 07/11/2016

Wonderful experience! Wish we would have got more for our trade and car mats :) Our salesman was wonderful, never left our side and walked through the whole process. Finance was very hassle-free. We will never go to another dealership! Thank you! Jim and Tracy Smith

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by DanJobrack on 07/02/2016

The vehicle that I purchased was a 2016 Ford F-150 4x4 (XLT). Excellent recommendation by our sales guy Jim Muze who was specifically recommended by Dustin Timmons upon our first meeting a month ago. The process was relatively quick, efficient and professional at ever turn. Jim was knowledgeable and kept in close contact with me for the past several months until our arrival in Billings and the acquisition of our new vehicle. I have also already brought in my other vehicle for service as well as am in the process of assisting Jim with the sale of a vehicle to my son's friend this week. Thank you Dustin and team. A sound choice to join the Archie Cochrane family of clients!

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by Rfoote79 on 06/27/2016

This was one of the greatest experiences we have ever had purchasing a new vehicle. Chris Teini was great from start to finish and went well above to help us get what we wanted and accommodate our every request from a video of the vehicle to arranging delivery in Missoula. An awesome experience with a awesome dealership! Thanks.

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by okiebuyer66 on 04/29/2016

2015 F-250 Platinum Everyone was very friendly and made sure that all our questions were answered. Follow up was outstanding. We are going to enjoy our new truck for a long time to come.

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by JerryRA on 04/25/2016

We have always shopped at Ford. They treat us right!! We have two specific salesmen that we request, as we have had several buying experiences with Ford. In fact, all of our children have purchased their vehicles at Ford. We are a "Ford" family!! they make it enjoyable to purchase a vehicle. We recently went in because our current Ford Explorer was totaled and we needed a new vehicle. One simple phone call to Ford and they were on it!! We will definitely recommend them to anyone needing a hassle free buying experience! They also are very knowledgeable of their position! Fast, friendly service!! THANK YOU!!!

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by Shannie19 on 04/16/2016

Everyone was knowledgeable and it helped with my buying experience! Leigh Severance was my sales person and she was very easy to work with! Thank you so much Shannie

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