Belk Ford
Customer Reviews of Belk Ford
Great service
byon 03/03/2023
Fast and reliable service with fair pro
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great, quick and friendly service
byon 08/04/2017
My car had a defect where my dash "melted". I had visited another dealership and waited over a year for a callback since they were on backorder. Pam got my dash ordered, fixed and my window fixed (which was on recall) in less than 3 months. They were super friendly, and drove me to work as well as got the car back to me. It was a great all around experience thanks to Pam
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Perfect
byon 07/23/2017
Had some issues with our Ford Focus, it was losing acceleration, the rpms would randomly get dangerously high, and would stall out. Your service dept is awesome, the ladies there are so nice. Had our issues fixed in a few days and y'all gave us a rental car for those days it was getting serviced. I couldn't have asked for better. Hopefully I won't have issues again, but if I do I'm definitely coming back here.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Good Experience
byon 07/18/2017
Great experience got me in and out really quick! Took really good care of my vehicle as well.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Toyota Service Center
byon 06/12/2017
Your staff had my Toyota Prius V (50,000 miles) at Appt time.. serviced the Prius and I left in about 30 minutes...good job. I am bringing my Toyota Van for 25,000 mile service this Wednesday. We are looking forward to the new Toyota Service Center!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
excellent service
byon 05/24/2017
The staff was most helpful in explaining problems and what was needed. They made special efforts to make sure I understood everything. I am most grateful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
First 10,000 mile mtnc..no charge
byon 05/15/2017
I called the service department and talked to Mike...He said bring the car in for the 10,000 mtnc first thing Thursday morning (5/11/17) and I dropped the car off as stated...couple hours later I called and the mtnc was completed....good job.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
prius recall
byon 05/03/2017
Everyone was nice but the process seemed a little undefined. I'm still not sure why I had to pay for a rental out of my pocket due to a recall that shut my car down. Belk did eventually come through with a loaner car and that was greatly appreciated.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
3rd party over selling and not communicating
byon 05/01/2017
The service center was very busy, I was called by a Toyota rep to come have our 10k mile check up, told us to just come in, the service dept had no knowledge of this call, so they could not service us, but made an appointment for us the following day and took care of us then and had us serviced, they were very nice and smiled, greatly appreciate a smiling face
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 04/09/2017
Jessica was very excellent in helping get my vehicle in for service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service at an unbeatable price
byon 03/23/2017
Timely quality service, friendly helpful staff, and excellent value. I will never have my vehicle serviced anywhere else!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Good honest service at a reasonable price.
byon 01/03/2017
I went to Oxford Toyota twice on Friday, the first time was a reserved time to just have standard maintenance, no big deal. It turns out that the day before my wife noticed a squealing in the brakes, which I forgot to mention to the the clerk. In driving the car on errands Friday, I noticed the squeal and arranged to return the car to Oxford Toyota. They took the time to disassemble and clean the front brakes (and removing the pebble causing the noise), even though they were shutting down for the New Year's Eve weekend. I appreciate Jorge and the mechanic getting the car straightened out. Thanks.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Deslership in Oxford MS
byon 12/04/2016
I was traveling and staying in Oxford. Vent fell off front of car after I hit a curb. Walked in everyone helpful and very Understanding my need to get home. They fixed vent quickly. I wished I could use this dealership all the time!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service from Belk Ford
byon 11/22/2016
My 2010 Ford Taurus had an oil change 11/17/16 and the service folks checked all fluid levels. My tires had already been serviced where I bought them but Belk service folks checked the pressure in each tire. The wait for my car to be serviced is never very long. Thanks to Belk Ford for taking care of my car!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Great service
byon 11/16/2016
I have a 2016 Corrola. I brought it in for the 5000 mile oil change. The staff was wonderful and the service was fast. Very pleased!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change
byon 11/15/2016
friendly, worked me in, didn't take long for the oil change was in and out in 30 mins.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great maintenance service
byon 11/04/2016
I brought in my 2016 Toyota Rav4 for the second service (10,000 miles). I was pleased with the staff. They were attentive and courteous. Thank you for your time and attention to my new vehicle.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Excellent, prompt service
byon 10/19/2016
My one-year old Highlander has given excellent service. The service has been excellent. My 2006 Sequoia is still giving excellent in spite of 265,000 miles on the odometer.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
great services
byon 10/03/2016
good, they are friendly and did great job on my car maintenance. I got a recall item. They did good job..
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service department
byon 09/09/2016
Your service department is awesome, and they always get it right the first time. Your service representatives are very helpful. Thank you for complimentary bottled water and coffee.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service and Friendly staff
byon 09/09/2016
The staff was very friendly and supportive. My only issue was it took a long time (>1 month) to get on the calendar, but that had more to do with the number of recalls more so than the service. Mr. Marvin was a very friendly and accommodating Porter. Thumbs up!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service People Professional and Nice, but Worked on a Faulty Product
byon 09/02/2016
I own a 2014 ford focus. The vehicle was in for an oil change they did a wonderful job. They were very nice to me even though this automobile has been in twice for transmission problems. They have always been understanding and patient with me. I like Ford's vehicles, and I have purchased three other new Ford automobiles in the past, but I have never had the problems that this transmission in my Focus has presented. This car will be paid for in 2018, at that time I plan to buy another brand. Chevrolet, Nissan or something else hoping that by the time its totally paid, Ford would have solved its transmission problems.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
