Luther Brookdale Chrysler Jeep Dodge Ram
Customer Reviews of Luther Brookdale Chrysler Jeep Dodge Ram
Recall for backup camera
byon 09/07/2022
Got in right away for warranty work and took less time than expected.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Truck Service
byon 09/07/2022
Always accommodated everytime I get my truck serviced.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent service experience
byon 09/01/2022
My service agent Jason was outstanding - thorough, kind, and honest. I loved working with him and would like to recognize him for his excellent service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Stellar Mechanic
byon 08/29/2022
My other mechanic said replace main computer board, 3000.00. I took it into the dealer, this mechanic correctly diagnosed a defect in the rubber seal of the gas cap, primary and secondary. Fixed. This mechanic adds value to the organization.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Simple oil change but was treated like a VIP
byon 08/26/2022
1st oil change with new jeep. Super friendly staff, with everyone from the check in guy to the general manager who said hello as I was waiting. The definite vibe, is this is a customer oriented shop and employees like working here. Impressive. The video and narrative of the inspection points was very cool.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 08/24/2022
Agent who helped me was not pushy and was very understanding. He was easy to speak with and seemed very honest.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent service
byon 08/19/2022
Very helpful and efficient. My service tech was very knowledgeable.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Easy Time at The Dealership
byon 08/18/2022
Easy to schedule, easy to communicate with people once I'm there, easy to wait for my service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Recall effort completed
byon 08/16/2022
Fast & detailed
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good visit.
byon 08/15/2022
Honored appointment time. Explained everything to me. Checked for re-calls (had a computer update) which they took care of. Told me 1 hour to 11/2 hours. Done in just less than one hour.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
recall
byon 03/18/2016
Brought in my truck for 2 recall items today. 6 hours later i was paying 300 for a item that was recall but supposedly done a the dealership before the truck was purchased. The issue was the blinkers switching in the wrong direction and was exactly what the recall was for. When I called to schedule I specifically told them this issue but had to wait for the parts 3 hours after they took 3 hours to finish the first recall issue with the air bags. Why could they not call for the second part as the first part was being worked on? never returning
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments