Jim Riehl's Friendly Chrysler Dodge Jeep Ram
Customer Reviews of Jim Riehl's Friendly Chrysler Dodge Jeep Ram
Thank you!
by 05/03/2024
onSuper helpful and professional. Efficient paperwork process and friendly staff.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great customer service
by 05/12/2023
onGreat customer service. my vehicle was fixed very timely.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
GREAT SERVICE!
by 05/09/2023
onI always have a great experience and great service here. Mike Neitling in Service is great and I always leave with a smile on my face.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
3500 Ram
by 05/08/2023
onExtremely friendly and professional
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Service done while I waited!
by 05/02/2023
onEverything went well on my Redeye alignment
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service
by 05/01/2023
onEasy to schedule, quick service, writer was great.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent service
by 04/25/2023
onSales staff very upfront and professional
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Fast, convenient and effortless!!!
by 04/24/2023
onFrom the get-go the communication and service was top notch. The whole car buying processes was a breeze. Would definitely recommend to anyone looking to buy a car, to give them a chance!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Nick Goes Above and Beyond
by 04/24/2023
onGreat dealership, Nick my salesman was very transparent and low pressure. Showed me the features of each vehicle I looked at and was very knowledgeable in helping me find my perfect fit. I traded in a vehicle and they offered what I thought was a fair value as well.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Very good
by 04/23/2023
onThey take the time to explain everything to you and what you might expect to do in the near future for maintenance
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
EXCEPTIONAL - for real!
by 04/11/2023
onOur experience working with Brad and the team at Friendly was nothing short of exceptional. Brad was very knowledgeable about the vehicle options, fair negotiator, very communicative (but not annoying), and not pushy. The finance and delivery team were extremely professional and dare I say "Friendly". Buy your next vehicle here and I'm certain by the experience we had, this is a dealership wide philosophy. Back to REAL customer service. Just so pleased.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Fabulous
by 04/02/2023
onJason was amazing to work with. He kept me informed about my vehicle and I appreciate all his help!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Fast and easy
by 03/21/2023
onFriendly knowledgeble
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service
by 03/20/2023
onIt was wonderful. Theresa was a friendly face from start to finish. Updates me completely thought out the process.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Black beauty
by 03/14/2023
onTy Schmidt was exceptional! He listened to what I wanted and thankfully the jeep Grand Cherokee Overland I was looking for was in stock. Love my new vehicle and highly recommend him for a salesman
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Oil Change
by 02/24/2023
onFriendly service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
caring
by 02/23/2023
onthe staff is always very helpful
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent Experience
by 02/08/2023
onVery frienldy people, great communications, work was explained and fixed. Upon picking the vehicle up from service, greeted by everyone, compassionate to issues that was experenced just after purchase. Refreshing!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Worked around my schedule to perform the service.
by 01/30/2023
onThe warranty repair required a part, and the service department worked around my schedule to allow me to take the vehicle home until the part was available, and then quickly perform the repair while I waited the next day.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
justDUCKY
by 01/20/2023
onI came in with a vehicle to sell outright, a 2 year minivan and the used car people were very helpful in purchasing the unit. I asked who do I see to purchase my new jeep from. I moved over to the new sales department. I told them what I wanted on my search for 2023 Jeep Rubicon They dealer traded my little gem in by the weeks end. Easy over the phone conversations or texting made the purchase simple and seamless.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Hydro wrangler 21
by 01/20/2023
onIncredibly clean, very helpful, I received a text from the service representative before I sat down in the waiting room. Asking if I need anything refreshment or coffee. Large display of merchandise to purchase brand related.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Most excellent!
by 12/24/2022
onService was quick and complete.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes