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Jim Riehl's Friendly Chrysler Dodge Jeep Ram

Today 8:30 AM - 8:00 PM

Customer Reviews of Jim Riehl's Friendly Chrysler Dodge Jeep Ram

5.0
Overall Rating
4.97 out of 5 stars(248)
Recommend: Yes (65) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Thank you!

by JRS on 05/03/2024

Super helpful and professional. Efficient paperwork process and friendly staff.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
248 Reviews
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5 out of 5 starsservice Rating

Great customer service

by Cathy on 05/12/2023

Great customer service. my vehicle was fixed very timely.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

GREAT SERVICE!

by Leonard Smith on 05/09/2023

I always have a great experience and great service here. Mike Neitling in Service is great and I always leave with a smile on my face.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

3500 Ram

by Louie on 05/08/2023

Extremely friendly and professional

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Service done while I waited!

by 807Redeye on 05/02/2023

Everything went well on my Redeye alignment

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great Service

by Jim C on 05/01/2023

Easy to schedule, quick service, writer was great.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Excellent service

by Rich G on 04/25/2023

Sales staff very upfront and professional

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Fast, convenient and effortless!!!

by Steve Lombard on 04/24/2023

From the get-go the communication and service was top notch. The whole car buying processes was a breeze. Would definitely recommend to anyone looking to buy a car, to give them a chance!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Nick Goes Above and Beyond

by Jacob on 04/24/2023

Great dealership, Nick my salesman was very transparent and low pressure. Showed me the features of each vehicle I looked at and was very knowledgeable in helping me find my perfect fit. I traded in a vehicle and they offered what I thought was a fair value as well.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Very good

by Csmdoug on 04/23/2023

They take the time to explain everything to you and what you might expect to do in the near future for maintenance

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

EXCEPTIONAL - for real!

by DD on 04/11/2023

Our experience working with Brad and the team at Friendly was nothing short of exceptional. Brad was very knowledgeable about the vehicle options, fair negotiator, very communicative (but not annoying), and not pushy. The finance and delivery team were extremely professional and dare I say "Friendly". Buy your next vehicle here and I'm certain by the experience we had, this is a dealership wide philosophy. Back to REAL customer service. Just so pleased.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Fabulous

by Stacie Smoke on 04/02/2023

Jason was amazing to work with. He kept me informed about my vehicle and I appreciate all his help!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Fast and easy

by Cheryl Smith on 03/21/2023

Friendly knowledgeble

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service

by Ashley on 03/20/2023

It was wonderful. Theresa was a friendly face from start to finish. Updates me completely thought out the process.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Black beauty

by Stacie S on 03/14/2023

Ty Schmidt was exceptional! He listened to what I wanted and thankfully the jeep Grand Cherokee Overland I was looking for was in stock. Love my new vehicle and highly recommend him for a salesman

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Oil Change

by Michelle on 02/24/2023

Friendly service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

caring

by Kay on 02/23/2023

the staff is always very helpful

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Excellent Experience

by Ronald Austin on 02/08/2023

Very frienldy people, great communications, work was explained and fixed. Upon picking the vehicle up from service, greeted by everyone, compassionate to issues that was experenced just after purchase. Refreshing!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Worked around my schedule to perform the service.

by Metamorac on 01/30/2023

The warranty repair required a part, and the service department worked around my schedule to allow me to take the vehicle home until the part was available, and then quickly perform the repair while I waited the next day.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

justDUCKY

by Brenda Marsiglio on 01/20/2023

I came in with a vehicle to sell outright, a 2 year minivan and the used car people were very helpful in purchasing the unit. I asked who do I see to purchase my new jeep from. I moved over to the new sales department. I told them what I wanted on my search for 2023 Jeep Rubicon They dealer traded my little gem in by the weeks end. Easy over the phone conversations or texting made the purchase simple and seamless.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Hydro wrangler 21

by Jimbo on 01/20/2023

Incredibly clean, very helpful, I received a text from the service representative before I sat down in the waiting room. Asking if I need anything refreshment or coffee. Large display of merchandise to purchase brand related.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Most excellent!

by Jim C on 12/24/2022

Service was quick and complete.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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