Ed Rinke Chevrolet Buick GMC
Today 8:30 AM - 6:00 PM
Customer Reviews of Ed Rinke Chevrolet Buick GMC
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Great Service Experience
by Chapdaddy on 10/01/2026The service garage is very clean and organized as soon as you pull in. Lanes and signs are easy to read and understand as well. The service staff is great and ready to help you at anytime. The technicians did a great job with my oil change… and tire rotation, they even put back the wheel locks back in my glove box. The cash out staff was also an easygoing experience. I received the right paperwork and key for my vehicle as I checked out.We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Lou
by Lou on 07/29/2026Deal was done with 2 hourWe really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Fastlane oil change
by DW on 05/26/2026Quick friendly serviceWe really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
Never again...
by jhart65 on 04/04/2026Complete chaos from start to finish. Sloooooooooooooooooowwwwww to do anything. I was there from 1pm to 8:15p. Hours and hours of nobody doing ANYTHING! Lied to repeatedly that the car was being prepped. The EV car was so dead when I first… looked at it that the door handles wouldn't even open. There was no way possible to test drive the car because it was so dead. The 3 other blue Equinoxes were dead also. How do they expect to sell a car that way? After agreeing to buy it anyhow, I begged and begged for them to just charge the car so I could get the hell out of there. Not until 7:45 PM did they finally start charging the car. They also messed up my paperwork and forgot to add my license plate to the temporary registration. I was basically driving a vehicle that I could not prove the license plate was even mine. They said that was okay. Huh? The next day, I could not register the vehicle with security at work with the missing license plate information. I had to drive all the way back to the dealership and have them fix it. I waited another hour and a half. Just absolutely horrible service. I would never shop there again. Matter of fact, I don't think I would even buy a GMC again with such poor customer service.We regret to hear that you are displeased with your recent experience with us. Here at Ed Rinke Chevrolet Buick GMC CO., we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (586) 754-7000 to discuss ways we can better serve you in the future.
Fast, easy, but completely taken care of
by Steve Brooks on 03/23/2026From deciding I wanted a car to picking it up was 4 business days. I had to decide what I wanted, price, term, miles, and color and then get everything to the dealer for the financing and discounts I was available to get. The crazy thing… is, I could have halved that if I wasn't working the day he first recommended picking it up. The speed in which I was taken care of was the best thing I dealt with. I was in and out and saw the entire dealership on a tour and Frank was amazing to work with and then show me my car and all the features. Even spent time helping while I had my first onstar call. He did the complete service and now he is who I'm going to in a few months when my ford lease is up on my wife's car.We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
2025 Equinox EV purchase
by Russ Burr on 09/04/2025Just bought a new 2025 Chevy Equinox EV. Our Salesperson Brandon Brookshire was great at taking care of all the details of the transaction and keeping us informed in the process. Excellent sales person and very knowledgeable.OWNER
by 2500HD% on 07/07/2025I gave them a list of what I wanted on the vehicle they said everything but a couple of items was accepted. When it came in major items that I had requested that where on the list where not on vehicle. I should of refused the vehicle… because another dealer that I got a price from had ordered what I had on the list came in just as I had ordered it. My Falt for not refusing.New Lease
by JeanneBuick on 05/22/2025Casi was very helpful for my needs. I found the appropriate car for me and Casi got me a fair lease payment!We are always more than happy to assist you if anything else comes up. Take care!
Great Experience
by Jordan C. on 02/27/2025I was greeted in a friendly manner by the front desk and taken over promptly to my sales representative for my scheduled appointment. My sales representative, Frank DiMercurio, was very organized and knowledgeable about my new… lease/purchase. He was very friendly and well-mannered but also very quick at his job. I noticed the entire process took less than 20 minutes to complete with paperwork signed and finances discussed. I was inside my new lease and off the lot after just a brief moment with OnStar in less than 5 minutes. I would definitely recommend Ed Rinke for potential or future buyers for all Chevrolet vehicles. Thank you for the pleasant experience!Nawal
by Nawal 23 on 02/23/2025Always professional and always a great jobed rinke chris yee
by david schall on 01/20/2025chris has always been a outstanding person with a great positive attitude he has always been a very very reliable and dependable person i feel he truly represents the solid value of the G M company david j schall and my family2024 acadia
by erin zimmick on 12/13/2024we worked with zachary pine one the lease of my 2024 acadia he was great he answered all our questions my husband said what he wanted to spend a month and zachary was able to make our payment less then my husband originally said he wanted… to pay monthly we will definetly be going to see him in 3 years when the lease is up!
The following reviews are more than two years old. They are not included in the overall rating.
33 reviews
oil change and tire rotation
by paulwal on 08/27/2024Awesome job by the Rinke service team. I made my appointment on-line, but that system has some issues integrating with their call-in service appointments. I was on a tight schedule, and was counting on the on-line appointment estimates… for the rest of my day's schedule. The team juggled their appointments and made sure to honor my appointment time and duration. They did a great job juggling and satisfying me and all the other customers' expectations.Ed rinke all the way
by Elvedink on 05/23/2024Friendly staff, no bs, we got right down to business made a deal on a hand shake and it was honored by all partiesLease GMC Sierra
by Prasath on 04/15/2024Worked with Zack Pine on returning lease on my Tahoe and leased a Sierra. It was seamless experience .Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Trustworthy, quick service
by KC012007 on 04/03/2024I don't live close to the dealership, but I always go back there for my service. It is quick and I have not had a back service experience yet. Never trying to upsell me on anything but brought to my attention when things were wrong, like… my battery was near death. I just feel very comfortable there and knowing that the service will be done right.It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Help
by Stephanie on 02/26/2024It was excellent , from start to finish. Sales person ,Stephanie Leeland was wonderful. I had my best experience ever at a car dealership.Great Customer Service!
by janie rayis on 12/04/2023We have bought several cars from the Ed Rinke Chevrolet Dealership. Every car purchase has been great with wonderful customer service. We highly recommend our sales person Sue Haji . She makes car shopping & purchasing a very pleasant… experience! She is the best of the best.Janie, we're happy you found our staff to be so supportive during your experience here at Ed Rinke Chevrolet Buick GMC CO.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent experience from representative and dealer
by Randy Mio on 05/19/2023Completely satisfied with my representative Monica J. Went above and beyond to make me a happy customer , ended up getting 2 vehicles from her the same day from the showroom, highly recommend seeing her for your vehicle needs ,will… definitely recommend to friends and family.Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
ED RINKE SERVICE
by B Dorchak on 04/11/2023I brought my 2016 Yukon in for service. Dealer determined it was a bad transmission, air ride compressor, shocks and sway bars. After spending over 9K on service to correct these issues, the air ride compressor is still not correct.… Compressor continues to over run. Scheduled a service appointment to have this looked at on 4/10/23. Dropped the car off at 7:30 am and was told it could take a couple hours, so I had my wife pick me up. I made three calls through out the day to get status on my Yukon, with ZERO call back. Finally got sick of waiting after 9 hours, so I had my wife drop me off at the dealer to find my car sitting in the lot. Ed Rinke had my yukon with a scheduled appointment at 7:30am for 9 hours and it was still sitting out in the lot. I was told that they briefly looked at the car and needed more time to evaluate the car. So, you had it on the rack and then took it off the rack to sit in the lot on a scheduled appointment? After purchasing multiple vehicles and numerous service appointments at Ed Rinke this will be the last time I purchase or bring my vehicles in for service. Very disappointed at the lack of customer service. I have been a loyal customer for over 10 years, and this is how you get treated. And not to mention, when they serviced my car to replace the transmission, they had it for over a week, and did not offer any type of loaner vehicle. Needless to say, my car is still not fixed. Sincerely, Brian DorchakDorchak, thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (866) 461-1170. We look forward to hearing from you.
Repair on my vehicle
by Janice G on 03/30/2023Ed Rinke did an excellent job of repairing my car. They were very thorough and the staff was excellent. Very professional My husband and I have been purchasing both of our cars for over 20 years and also getting oil changes and repairs… from them.Janice, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
About our dealership
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
by Sage Knowles on 08/02/2026