Boston Volkswagen
Customer Reviews of Boston Volkswagen
stay away go elsewhere
byon 03/19/2013
brought my "under warranty" vw for repairs,,, issue still exists when called to set up appt only to receive a call to say i wasnt welcomed to bring my car back that they didnt want my buisness hahahah if you just bought a vw and paid cash for it and brought it in for service and problem seems as it was never fixed dam right i called vw of america to file a complaint i personally never had any issues with any other vw dealer except this one [non-permissible content removed] go else where save yaself the headaches and time wasted wouldnt ever recommend them for any type of buisness boston vw [non-permissible content removed] go to medford or braintree for any vw needs
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable
Courteous and competent service
byon 09/14/2012
I bought my first new VW at Boston Volkswagen in 2003 and have been a loyal customer since. The Watertown showroom/shop is very conveniently located and with expanded hours, it is easy to get a service appointment that fits my schedule. The service consultants, particularly Mike Dacruz and Armondo are personable, knowledgable and considerate of your time. Will definitly continue to drive VW and know that my car and I are in good hands.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Courteous, competent service
byon 09/14/2012
I bought my first new VW at Boston Volkswagen in 2003 and have been a loyal customer since. The Watertown showroom/shop is very conveniently located and with expanded hours, it is easy to get a service appointment that fits my schedule. The service consultants, particularly Mike Dacruz and Armondo are personable, knowledgable and considerate of your time. Will definitly continue to drive VW and know that my car and I are in good hands.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
