Rodman Ford

by Hutch2067 on 04/20/2024

I bought a 2019 Ford Ranger and Bruce my salesman was wonderful. And I never heard of an Owner of the Dealership get involved with a sales. Thank you both Mr Rodman and Bruce I picked up my dream truck last Saturday.

Read more

by Glen Hann on 03/08/2024

Very Professional

Read more

by Sandra L on 01/21/2024

I’ve been going to Rodman Ford for 30 years. I will not go anywhere else for a Ford product. Always happy with my purchase or lease- everyone is extremely friendly, professional, knowledgeable and helpful.

Read more

by Matthew on 06/24/2023

I strongly recommend to anyone planning to do business with Rodman that they do their research beforehand and read the reviews for this dealer. Rodman has extremely poor customer service and does business in a very unprofessional manner, to the point where I had to open up a Better Business Bureau claim against them. I purchased a used vehicle from them at the beginning of the year. Onsite, the sale and trade in went fine. The salesperson took took care of VIN check and registration and offered to drop the car off at my home. Since it was an out of state transaction, I was told that I would need to take care of the inspection, but that I would be reimbursed for cost (the bill of purchase actually shows that I paid for state registration, VIN check, AND state inspection). After the vehicle was dropped off, I noticed several large chips in my windshield. I also noticed that I was not provided with the wheel lock key for my spare. I immediately contacted the salesperson who acknowledged the chips. He told me that he would contact the previous owner for the key and would look into seeing what could be done about the windshield. A week went by and finally the manager contacted me to say that the dealer wouldn’t replace the windshield because it wasn’t legally necessary (the chips “were not in the line of site”) and because it was not mentioned at the time of sale (even though he agreed they were not present at the time of sale). I expressed my thoughts at which point the manager got heated and hung up on me. In addition, I didn’t hear anything back regarding the inspection compensation or the wheel lock key. I had to open up a BBB claim in order to hear back from the owner, who basically accused me of being at fault for the windshield, but told me he would comp me for the inspection and the cost of wheel locks (not considering the fact that I had to pay someone to remove them from the vehicle). It wasn’t the best resolution but I was fine just ending it at that point and moving on. After driving around for a few weeks, I noticed the steering was off so I took it in to another dealer to get checked and was told there was an open recall to replace the steering dampener. So Rodman didn’t even take care of that either. It seemed like they were done with me as soon as the deal was made, and they felt no responsibility to take care of any of the issues that were handed to me. This is just not good business.

Read more

by David C on 04/29/2023

Very professional, low pressure atmosphere. Wayne was most helpful in all aspects of vehicle purchase.

Read more

by Got2022 on 04/27/2023

Great buying experience. Quick and easy.

Read more

by kdeasy13 on 05/12/2022

Have bought many cars there before. Worked with Gavin and he was great. It was an easy and quick experience

Read more

by Druglordshy on 11/08/2019

At first I didn’t wanna buy a car from that lot, till matt changed my mind. And thank you for making me change my mind cause I love my new car I’m glad we could come to in agreement. Only thing I didn’t like was having to go with him to get the vin check they should do that before they even sell anyone a car. But overall it was a great experience

Read more

by Marc & Deb on 03/21/2019

Marco is always very helpful this is our 4th transaction at Rodman Ford.

Read more

by Tihomir on 08/14/2018

Competitive prices, great service. Buying a car from Rodman’s was like walk in the park.

Read more

by nanalou104 on 05/22/2018

Very quick decision. Wanted a car I thought would be close to one Ive driven for 16 years. Perfect choice. It’s new and different but very much still the same.

Read more

by Jay9267 on 03/16/2018

Very pleased with my experience at Rodman thanks largely to the professional service I received from Jim. He was very knowledgable, friendly, and helped me get a car that had everything and more. Would highly recommend.

Read more

by A_Marie on 09/30/2016

If I could give 0 stars I would. We were interested in a used truck and were told to put a deposit down until our application was processed. We got a call from the finance department and they gave us three options on what we needed to do as far as getting financed for the truck. We chose to go with one of the options and when we went back three days later they had sold the truck! With no notification or contact from Rodman's and they still have our security deposit.... Very unprofessional, disappointed and will never be back or recommend this company to anyone.

Read more

by jjconte on 08/08/2016

I went to Rodman Ford, when my current car died.. Went online found a 2016 ford Focus. got in touch with Caitlin Kennedy-Correa. gotta say this was the easiest car buying experience I have ever Had. From test drive, to finance to out the door. was just fantastic. They even got me a rent a car for 2 days, while everything was getting processed. Can not recommend Caitlin, Vinny, or Craig any higher. great dealership, great people. go there you will be surprised, at the service from everybody !

Read more

by Jakette50 on 07/14/2016

I recently purchased a Ford Escape. Wayne Derby was my salesman. Craig Rossi took care of the paperwork in a fast and efficient manner. Wayne took me around and introduced me to everyone I would be in contact with at some point. Because of the web site I was able to tell him exactly what vehicle I was interested in. There was no pressure and price was right with no haggling needed. Wayne took the time to show me every feature In the vehicle. My family has done business there for generations and will continue to do so, and have already recommended Wayne to friends and family.

Read more

by Kateb777 on 04/20/2016

I had been car shopping for a few months before going to Rodman. Car shopping should be exciting, it is such a drag when you have to fight off pesty sales people. There was nothing pesty about Rodman. If you wanted a car, they would help you, if not, no push. I truly enjoyed the entire experience. Thanks to Tony I was in a new car in no time. A car that I loved and a car that I could afford. I would highly recommend Rodman to anyone looking for cars, new or used! Thank you Rodman! I'm in love with my new ride.

Read more

by edubrey on 04/15/2016

I recently purchased a 2015 Fusion from Jim Laferriere. He did such an awesome job not only pre-sales but also went out of his way to help train me on my high powered machine! He programmed my cell to my car, the entry lock to my secret code, great music choices & was so helpful. He also set me up with Ford online and the many monitoring features. After sales I had a problem and he still did a nice job taking care of it. I truly appreciace having a sales/customer service person all in one!

Read more

by quilt50 on 03/05/2016

This was truly a phenomenal car buying experience! The vehicle we purchased at Rodman Ford was thousands of dollars cheaper than comparable cars we found in our diligent search of three weeks. The Rodman representative, Diane C., was very knowledgeable, always accessible, and a real joy to work with. All in all, Rodman delivered the best car buying experience ever!!

Read more

by vjapsit on 02/28/2016

I wandered into Rodman Ford seeking information on a possible trade-in for my 2007 Focus. Caitlin helped me select a brand new car. She was thorough, professional, knowledgeable, and, ultimately, sold me a new car. I had a great experience and would highly recommend her to anyone in the market for a car.

Read more

by mytvc15 on 01/11/2016

I was in the market for a Ford Escape and decided to visit Rodman Ford because of their great online reviews and competitive prices. After looking around the lot for a bit, we picked out a couple of cars that were in our price range and were met by Demetri from the sales force. I have nothing but good things to say about the service that Demitri provided. He went out of his way to make sure we got the car that was right for us. The entire process from choosing the car, to delivery, insurance and inspection was handled professionally and courteously. Everyone we dealt with at Rodman was professional and helpful. Thanks again to Demetri and the Rodman team for making buying a car a pleasurable experience. R. A.

Read more

by quinnm8624 on 12/15/2015

After being turned off by several different pushy sales people trying to pressure me into buying a car that was not everything I wanted just to make a sale, I stumbled upon just the car I wanted at Rodman Ford via autotrader.com. Gearing up for another pushy sales person to be less than genuine during the sales process, I was pleasantly surprised to meet Diane Carter at Rodman. She was a calming presence in what can be a stressful ordeal. We talked as people, not as predator and prey and it made my anxiety melt away. From that point on we came to an agreement that made both of us happy and I could not be happier with my experience with Diane at Rodman Ford.

Read more