Jones Junction Used Cars
Customer Reviews of Jones Junction Used Cars
Civic
by 03/14/2020
onGabby was super nice and helpful! The whole process was very smooth.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Jeep Grand Cherokee
by 03/07/2020
onGreat place to buy a car. They worked with me to get my payments exactly where I wanted them to be. Gabby was an excellent salesman, not pushy and willing to go the extra mile. I’ll definitely go back when I’m in need of another car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
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by 04/05/2017
onWill never buy a car from jones again. They lied to me and I found out two weeks later after I bought my car that they changed the entire situation due to what they claim is a "data entry error." The car was supposed to be titled in just my name and they call two weeks later after the deal is done to say that they have to title it in both myself and my co-signer's name when they assured me during the deal that this would not happen.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Good customer service, shady pricing
by 11/12/2016
onSales staff was very responsive hence the second star. The "internet price" you supposedly lock in doesn't include a $2,600 surcharge for the "Jones for a lifetime" plus reconditioning, etc. Had the 2,600 been included I'd of saved the time and wasted gas going out there for a test drive. The car only had 39k miles and looked cherry in the pics, but all four rims were chewed up and it ran like it had 139k. Places like this are what makes Carmax so successful.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
Not Happy
by 06/23/2016
onLets just start off on a good note the salesman Bobby was great but the sales manager blow the deal offered me one deal on Sat.and a much higher deal on Tuesday.So after that I spoke with there new car internet sales person who said he would fix the problem if i was still interested.Haven't heard a word from him since.There customer service could stand to be improved.Don't fall for that trick this deals only good for today stuff either.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No