Lee Toyota of Topsham

by Devon Gale Smith on 04/16/2024

I recently bought a 2024 Toyota Corolla Hatchback from Lee Toyota in Topsham, and I was blown away by how hard the sales team worked to get me the exact car I wanted, when I wanted it. The sales agent I worked with most directly hovered over a constantly changing online spreadsheet showing which cars with what features were available at which Maine dealers and how quickly each of those vehicles could be delivered to Topsham. When it came to negotiating the details of the purchase, the person I worked with was friendly, professional, willing to go the extra mile to give me what I wanted. And in the weeks since I brought the car home, my own agent and others on the sales team have been more than patient as I've struggled to learn the car's onboard technology, which is light years beyond what my previous 2016 car had. All in all, I am thrilled with my new car--and so glad I bought it from the Lee dealership in Topham!

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by Ivan Ho on 08/08/2023

I’ve bought several vehicles from Lee Toyota in topsham over the years and have always been given good service. My wife and I had gone to Berlin city Toyota in Portland and never ever again will I buy a vehicle from them, worst service ever. So we went to lee toyota in topsham where Scott Lane went way way out of his way to get us a the vehicle we wanted, (mainly for my wife). We got the exact vehicle we wanted color and all options too. We did have to order it and only had to put $500 down. But Scott was kept the communications going and kept us up to date periodically to let us know the status of our vehicle. No need to look else where but lee Toyota and ask for Scott Lane he will get you exactly what you want or need!

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by Mike on 04/09/2023

This dealership was not knowledgable about EV rebates. The BZ4X is not eligible for rebates if MSRP is over $50K. The only models available were fully loaded All Wheel drive, thus MSRP was 2K over $50K. Also apparently electric vehicles have to be made in USA to qualify for tax incentives. Admittedly, the federal and state legislation on rebates and incentives is a mess, but we wish we had gotten more extensive information before we purchased. We do like the vehicle itself - it is comfortable and responsive. But Toyota apparently has not trained dealerships on how to help customers with the app that is supposed to do everything from starting the BZ4X to finding charging stations. The app is confusing and does not always work. For example, we only received one key fob and unfortunately depend on the app as our second key.

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by Joe Amoral on 03/19/2023

My 2023 Toyota Highlander Deluxe Edition is my 5th vehicle from Lee Toyota and each purchase is better than the one before. Not only the buying experience but the service provided after makes Lee the place for me and my family! Thanks Lee!

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by GJ on 03/08/2023

I just purchased a RAV4 from Lee Toyota in Topsham. I worked with Evan Feldman and absolutely recommend that you ask for him personally. I have purchased multiple cars over the years and have never felt it was a seamless or gratifying process - until I purchased from Lee. From the first moment, Evan walked me through the process and I appreciated the negotiation free zone. Evan Feldman is the consummate professional, yet he feels like your friend from next door. I hope Lee appreciate him and hold on to him!

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by A Very Happy Customer on 01/28/2023

Buying a car these days can be a challenge due to low inventory issues. Evan at Lee Toyota in Topsham worked with me to find the Corolla Hatchback XSE with the features I wanted in a color I liked. He worked tirelessly to find my car and persistence paid off. I plan on having this car for a long time and didn’t want to compromise. I know that Toyota is a name I can trust and you can trust that the team at Lee Toyota will treat you fairly. Before I met Evan I had been shopping around at various local dealerships and had had not found anyone who was willing to work with me. I had brush offs, calls not returned, or no follow through if I didn’t take the first thing offered... which was not the make, model or even type of vehicle I wanted. Just because inventory is low doesn’t mean that people have to take whatever’s on the lot. Evan understood this and listened. He told me when we met that he would return my calls and he kept that promise. Thank you, Evan and the Lee Toyota team, for finding me the car that’s right for me.

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by Maine Real Estate on 01/13/2023

Very professional and well run dealership . We have purchased many vehicles over the years , and are very satisfied with the overall sales and service experience

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by Satisfied buyer on 12/22/2022

The used car advertised on the website was available (not true with multiple other dealerships). Took for a test drive, discussed other available cars on lot and took those for a drive too. Ended up buying a used car that’s a great fit. Excellent straight forward support and interaction. Fourth car we’ve purchased from Lee Toyota. I’ve realized looking at other dealerships is not a good use of time - should simply always start here.

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by Adam on 12/17/2022

IF YOU ARE A SMALL BUSINESS OWNER DO NOT BUY A VEHICLE FROM HERE. I spoke with a salesperson all week and we decided to meet this morning to buy a vehicle. The salesperson did not put my name on "the board". Another person was due to see the same vehicle later. So the sales manager Mike Cosgrove gave first pick of the vehicle to someone who had an appointment behind me. Mike is completely unethical and I would never do business with them. They don't do what they say and lost my trust. Left there and went to Toyota of Nashua (NH) which was a great experience. Don't waste your time with this dealer.

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by Elin on 09/22/2022

This is my 4 th new vehicle from Lee over many years. Customer Service has seen a tremendous upgrade, with the assistance of a knowledgeable saleswoman like Trisha Hunter,who walked me through the operation of all the new dashboard conveniences. Under adverse supply chain conditions, I quickly took possession of a new Toyota Highlander,completed paperwork with minimal fuss and drove home. I even got a customer pickup ride from a nearby Mall, where I parked my old vehicle to be claimed by the new owner. Done,and done!

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by TRD Dog on 07/09/2022

Great customer service. I was impressed with the sales and finance associates. Smoothest experience purchasing a car. I will absolutely buy from them again. Customer for life.

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by CJD on 06/07/2022

Ordered a Rav4 Hybrid. Overall probably the least stressful new car buying experience I’ve ever had. Plus their community and Public Broadcasting support made it even more appealing to buy from Lee.

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by Fourth Tundra on 05/23/2022

I bought my new preowned Tundra site unseen. When I called the dealership the vehicle was too new for photos. My salesman Scott accurately described the condition of the vehicle and the accessories. When I arrived they were finishing up the detailing of the vehicle. The salesman introduced me to the finance people and everything went smoothly. I drove the vehicle home that day. Thanks

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by Td on 05/02/2022

We met with Sam in reference to getting "on the list". We walked in and someone immediately asked if they could help us. We had a scheduled appt. and Sam was finishing up with someone else's business. We were offered something to drink right away. When Sam finished, he immediately introduced himself and we were off and running. He was very knowledgeable, pleasant and incredibly helpful in every way. He was very positive and upbeat, and reassuring as well. He made sure we understood the process and was happy to answer any and all questions. It was a good, solid meeting and he was fairly sure that it wouldn't be very long before our requested vehicle would become available. Fingers crossed . . .

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by Billy on 02/24/2022

Great to deal with Lee! Bought a Rav and was seamless. The Primo is just what we were looking for!

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by CJoseph on 02/18/2022

This was the BEST buying experience I’ve ever had. Trisha made it so easy, no pressure, followed up on everything as promised and made the visit great. Trade in appraisal was simple and Zack in finance is efficient and super easy to work with. Lee is doing it right!

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by Andy on 02/02/2022

Great team. They gave me the deal I wanted and had my Tacoma ready to go. They explained the phone pairing and helped set it up. Took time to make sure we were happy with all aspects of the deal. All this during a state wide blizzard.if your thinking about a vehicle go see them.

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by Prius Pete on 08/20/2021

Easily, the Lee Toyota Topsham, ME, folks have been the most patient, honest, careful, caring, and cooperative car dealership staff we have EVER dealt with. No hassle, no hype, plain facts -- we took our time, asked lots of questions, got considered answers. It's like dealing with a friend not someone trying to put one over on you. Are we going back there, you betcha, over and over. John and Trisha were our go-to people and they know their stuff. We couldn't be happier.

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by Len Duda on 02/01/2021

Our family has been working with Lee Toyota for nearly 15 years now. That would include myself, my wife, our son, and his wife and 10 cars and a truck. They are like family and that includes sales, service, and management. We will continue to do business with Lee Toyota in Topsham as long as we need cars. A special shout-out to Trisha and John in sales, they listen and they find the vehicle and the price to suit you.

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by Don K on 07/15/2020

I've been looking for a suitable plugin hybrid for several months. I found that very few dealers actually stocked plugins. The few that had them sold them before I was able to make a decision. Lee had several and made them available for road testing immediately. They were very knowledgeable about the rebates, incentives, and tax rebates. Most dealers I talked with did not have proper information. I found a real lack of interest in plugin hybrids in this area of Maine. The Lee sales person had driven one for over a year and was very knowledgeable and was able to give me her personal review including likes and dislikes. I found the Lee personnel to be knowledgeable, friendly, not pushy, and prompt.

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by Jamie on 03/14/2020

My wife and I were shopping for a new truck and after test driving other brands we decided to test drive a Toyota Tundra. Jason, our salesman, greeted us as we arrived and within minutes after introductions, I knew that I would be buying a truck from him that night. His attention to every detail that my wife presented was great. For me: 4x4, A/C, spray-in bed liner, comfort, and I'm good. But my wife on the other hand, pointed out that we needed more options, specific options, and Jason was on top of it. His professionalism was great and there was never a moment of pressure salesmanship. I was relaxed, my wife was relaxed (sort of, it is after-all a big purchase!), and the deal along with the additions to the truck was very fair. The Finance Department made the whole transaction easy and their professionalism was great! I don't like car shopping, but I did my due diligence by test driving other brand trucks before buying a Toyota. All of the trucks I test drove were nice, but Jason's calm demeanor along with the Tundra practically selling itself, made my decision to buy a Tundra much easier. There are other Toyota dealerships within driving distance and I'm sure they are great; however, I specifically chose Lee Toyota for my first Toyota purchase based off of an encounter with their Service Department 3 years ago. It was the Friday before Christmas (2017) and I was borrowing my mother-in-laws Camry as I was stationed in San Diego at the time and my wife and I were in town to visit our kids. It was snowing, the driver's side blinker wasn't working, and I almost got hit at an intersection while making a LH turn. I went to the part's store to get a new bulb and it was a dealer only item, plus I couldn't find it under the hood. So I pulled into Lee Toyota's Service Department and asked where is this light bulb. The Service Advisor(s) couldn't find it and a young technician couldn't find it. A more senior technician was walking through the bay and laughed while he told us that you have to take the tire off to get to the bulb. It was late in the afternoon and the Service Department was getting ready to close. The advisor didn't hesitate and told me that he will get it on the lift and get the bulb changed out for me. I told him "Let's do it" and they made it happen. You can't beat that type of service and I didn't forget that when I chose Lee Toyota.

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