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Customer Reviews of Paretti Mazda

5.0
Overall Rating
5 out of 5 stars(63)
Recommend: Yes (6) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Awesome service

by Emerald on 04/03/2024

Everyone here was very professional and helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
63 Reviews
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5 out of 5 starssales Rating

Great Service on New Car Purchase

by David Bell on 06/09/2020

This seems to be a really straightforward dealership. No tricks, they just have cars to sell and they want to move them. I had heard a lot of good things about Paretti Mazda and was not disappointed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Well satisified.

by Mark Taylor on 06/08/2020

Cody was my sales rep. and he was awesome. He listened to what I wanted to purchased and explained with knowledge all of my questions about the CX-5. Very professional and easy to deal with. No pressure. I walk out as soon as pressure comes on. This is my 3rd Mazda!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Excellent Service while Close for COVID

by blevine7 on 04/20/2020

My salesman went out of his way to sell me a vehicle I had my eyes on while the Dealership was technically shut down.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Incredible Experience!

by Marine91 on 03/18/2020

Paretti Mazda was by far the best car shopping experience! Our salesmen Josh was the real MVP in this story. He was extremely professional and nice. He took his time to show us vehicles and asked us exactly what we were looking for in a new car price wise and feature wise. He answered any questions we had and was not pushy at all.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Exceptional Treatment

by cx9 on 12/04/2019

I can not say enough about Paretti Mazda. I have purchased several vehicles from them and they always go out of their way to make you feel important. The hassle of buying a car does not exist at this dealership. You do not have to go back and forth haggling about a price. They are up front and honest with you. They make buying a vehicle fun and easy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Experience

by Jenny on 08/26/2019

Purchasing my Madza6 was surprisingly easy & fast!. I looked on the website, saw the car I wanted, asked if it was still available & that's when I was contacted by sales rep Cody Jones. He was super nice & helpful. This was my 2nd Paretti Mazda purchase and i couldn't be any happier!.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Best car buying experience ever!

by .0omgso0. on 08/08/2019

The visit at Paretti Mazda was a very smooth enjoyable experience. In comparison to other dealerships this was a comfortable car buying experience and I felt ime I was treated with the ut most respect. I am really enjoying my CX5 and reccomend the dealership and the vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Got a great CX-5 from Greg Lowe!

by Jbob1099 on 06/04/2019

Sales experience was awesome - no pressure and walked out with a great, used CX-5. I was able to get carplay installed the same day.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Sales review

by Jennifer on 05/21/2019

Always a great experience. They treat you like family! I will never do business with any other dealership!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Sales experience

by Tina on 05/15/2019

Henry was AWESOME...he made me feel very comfortable and very confident about my purchase. I really enjoyed my experience. Kudos to Henry for a job well done. Thanks

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Owner

by Mark on 10/16/2018

The service department is always a pleasure to work with, especially Ann.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

5 out of 5 starssales Rating

Mazda CX-5 Sweet 16

by MazdaCX5 on 09/26/2018

Great buying experience from beginning to end. Helpful sales rep, not pushy...actually asked great questions to find our needs instead of pushing his favorite model. Owner took interest in making sure we were satisfied and had the best experience possible. I'm always a little guarded when buying a car, but have to say this couldn't have been more comfortable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Maintenance routine service

by Ricky on 08/29/2018

Great service, as always.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Always Excellent

by Sam on 08/09/2018

Ann Hernandez is not only a Mazda expert but excels in customer service as well. She is always a pleasure to do business with.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Exceptional care for my Mazda 6!

by theStro on 03/23/2018

It's always great to have trust in your auto dealership, and that's what I have. My car always gets special attention . . . and they clean and wash it as well -- even if I had just had it cleaned!! I've never been pushed to buy anything that I may not want, and they always check with me first to see if I want anything that they feel needs replacing...like the a/c filter, for example. That's how things should be, and that's why I find them trustworthy.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
2 out of 5 starssales Rating

Under handed dealership

by Moon4car on 02/04/2018

Purchased a 2016 TC on 12/28/17 from here. They hid the car had been in an accident until AFTER the deal was complete and I found receipts in the glove box. The front bumper, headlights, hood and more were all replaced. By doing this they over charged for the car.. when I contacted my sales rep, his reply was "my manager said it was all minor damage". They would not refund any of the payment. They gave me a hard time about getting my title, so I could pay the taxes and get my tag before incurring any penalties. Lastly, they lost the second key fob by mailing it to my home in a letter envelope. The fob broke thru the side while in transit. Paretti did not insure a $400 key at all. When I asked for a resoulution, I was informed I would have to replace the key on my own at full price.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

getting the job done

by RWR0910 on 07/30/2016

I just leased a new Mazda 6 on Monday of this week. Loved my salesperson John Austin. He has great communication skills and was very knowledgable. Because there were some issues with the car I was turning in it was necessary to get a manager, Carlos Ebanks involved. He worked hard to get the price exactly where I needed it to be. We have been dealing with Paretti for over 20 years and are glad they continue to have the personnel that make car transactions a hassle free experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Ask for Cody

by davidgluth on 03/30/2016

We bought a 2016 Mazda 6 Monday and what sold us on the Mazda was Cody. Before heading to Mazda we were sold for the Honda Accord. We had a certified check written out the Royal Honda before we came to Paretti. Not only did the car sell us, but how informed and well manner Cody was made our experience top notch. If the Owner or Sales Manager reads this, give Cody a raise or a hug.. We will only buy from Paretti now.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
1 out of 5 starssales Rating

Shady in Metairie

by epete1 on 06/15/2014

I was trying to buy a vehicle from Paretti and they would not match a price from the "other local dealer in the New Orleans Area". They told us that the price would not be the price when I get to the other dealer. Then they gave us a price with little discount on the Mazda 3. I went this week to the "other local dealer in the New Orleans Area" and I received the price that was quoted to me and to top it off Great Service! Thank you Paretti for sending me to a place that gave me a big discount!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
5 out of 5 starssales Rating

Fantastic Buying Experience

by edmunds4us on 09/28/2013

We recently bought a 2014 Mazda3 from Paretti Mazda. Since we live in Mississippi, we initially dealt by phone with the sales manager Troy & then drove to pick up the car on when it arrived at the dealership. The entire process exceeded our expectations. Everyone involved was professional & friendly. The car was detailed and ready to go when we arrived. It was the most pleasant vehicle buying experience we have had in our 37 years of marriage!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Pleasantly Surprised!

by Shelley423 on 08/07/2013

My first experience with Mazda ended with a sale of a 2013 CX-9. My sales associate, Cristina, and sales manager, Carlos, were very laid back and made us feel at home. I highly recommend Paretti Mazda!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
About our dealership

Mazda. The name stands for uncompromising quality, outstanding value, and an exhilarating driving experience. It was that way when the first Mazda vehicles began arriving in the United States back in 1970. It continued through the introduction of legendary vehicles such as the Mazda MX-5 Miata. And it's that way today, as we continue to build on our reputation as a leader in the industry, gaining an extremely loyal following of repeat customers along the way.

Since 1934, the Paretti family has been serving the New Orleans area, and we are proud of our reputation for honesty and integrity in all of our dealings.

At a time when many local dealerships have been swallowed up by huge out of town corporations whose main focus is their bottom line, Paretti Mazda is proud to be a part of a locally owned family business with a history of serving our community for four generations.

Amenities
Complimentary Coffee
Complimentary WiFi