Shottenkirk Chevrolet
Customer Reviews of Shottenkirk Chevrolet
Shottenkirk Chevrolet
byon 02/06/2024
Great overall experience. My salesman (C.J.) was knowledgeable, courteous, honest and an overall great person to deal with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
BEST CUSTOMER SERVICE!!
byon 08/29/2014
All associates were extremely friendly and answered all my questions. They even went out of their way to advise me of a sale that was starting soon and to wait to get service done so I could reep the benefits. Also, they referred me to another place that could provide a service they didn't offer at this time. Just SUPER helpful. WONDERFUL CUSTOMER SERVICE!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service Center
byon 08/07/2014
polite service staff, work done in timely manner and was very willing to meet my wishes in the care and professional work done. thank you!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Great Buying Experience @ Shottenkirk
byon 08/02/2014
I had a wonderful time purchasing my vehicle. Each employee throughout the process was knowledgeable, helpful and friendly. Travis and Dennis delivered more than what I was asking for, while successfully turning an expenditure into an experience. All things point to future purchases with Shottenkirk. Please, just please give Travis a raise so he doesn't have to drive a purple truck any longer. Thank you!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Outstanding Sales Man
byon 07/16/2014
Chris C was our salesman, what an excellent job he did for us, he helped make it a stress free sales for us, and we love our truck. Thanks again Chris
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Outstanding Service Department
byon 02/08/2014
Jim and the boys in service treated me very well and I was in and out in really no time at all--the quality of work is phenomenal!! thanks fellas!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Need to do more product research.
byon 11/25/2013
I purchased my 2012 Equinox in December, 2011. I was told that the Equinox I purchased had an entertainment system with the hard drive option, and was led to believe that it had the MyLink radio. I soon discovered these were both wrong. Chevy decided to not put the MyLink radios in the Equinox line until Spring, 2012. Multiple people in the dealership told me I had the hard drive option so I could pause radio, store music internally, etc. After spending an hour at the dealership, I was told what I already knew, they were mistaken. They did make it right by paying for other services, but even then, we had to fight for those services. I'm not sure if the MyLink issue was just a misunderstanding, but the salesman told me I could play Pandora through the radio, which I knew was a MyLink feature. When I mentioned MyLink, he did not correct me. The salesman has moved on. I hope he is doing more research on the vehicles he sells. This was the second vehicle I purchased from this dealership. The first purchase was a much better experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Equinox Radio Updates
byon 11/25/2013
After updating my iPhone 5 to iOS 7.0.2, I was no longer able to play music from my phone through my car stereo. After talking to Apple, they said there was nothing they could do. Even Chevy's Infotainment team had failed to get my phone working again. I tried Shottenkirk, and they discovered there were 3 updates for my Equinox. After the updates were applied, I was able to play music through the USB cable again!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Satisfied service
byon 09/14/2013
Well satisfied with service received.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service
byon 10/07/2008
I purchased a 2008 Chevrolet Malibu from Shottenkirk. My sales person Danny was very helpful and took the time to explain everything that i needed to know about the car... Would definately go back again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments