Turpin Dodge Chrysler Jeep Ram of Dubuque
Customer Reviews of Turpin Dodge Chrysler Jeep Ram of Dubuque
Great Service Happy Customer
byon 04/17/2024
They treated us with respect and listened to us during the process. They made the process easy and we're accommodating to our busy schedule. I feel they were honest and straightforward
Oil change
byon 02/21/2023
They got it done in a timely matter and they also did a thorough MPI
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Retired
byon 02/14/2023
Friendly staff. Tasks completed on a timely basis.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Fast responsive and reliable service
byon 02/06/2023
I was very surprised and pleased that the service department was willing to look at and resolve my problem on short notice. They worked with my extended warranty and Val kept me informed along the way. I will be sure to contact Turpin service to help resolve the problems we have been having with our 2014 Jeep GC (purchased elsewhere). I feel confident they will do a good job.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Excellent service.
byon 01/16/2023
Efficient and done well. Kept us informed throughout.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
The Best!
byon 01/06/2023
Timely/Helpful/Fair!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Recall Service Work
byon 12/29/2022
Quick friendly service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 10/25/2022
Very upfront about what was being performed and checked in with me if anything was going to change but asked permission prior to doing anything
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
A pleasant experience
byon 10/03/2022
The staff working there. Although I wasn't shopping for a car or truck necessarily I was still asked if I needed help. Mainly because of everyone there. Their positive attitude, the sense of trust.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Just like Cheers
byon 09/28/2022
There is a reason we are a repeat customer, always fair, upfront and friendly. When I come in, I feel like I am in an episode of "Cheers". Again, thank you Brent...tight lines.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Happy with recall work
byon 08/26/2022
My van needed some recall work. Turpin was able to get it in and repaired within a reasonable amount of time. This was a repair at no cost to me, but I was treated like a paying costumer. Very helpful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
did a great job
byon 08/20/2022
Everyone is so friendly and helpful very easy to deal with and did a great job
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Recent Service VIsit
byon 08/12/2022
Clean facility, friendly staff, ease of arranging appointments. Staff not pushy for unnecessary service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 08/11/2022
Fast appointment. Informed on what needed to be fixed. Need to update your facilities. Other dealerships have more modern facilities and offer more customer friendly items.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Outstanding service
byon 07/13/2022
Everyone treats you really good. Go out of the way to ensure your happiness
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Body Shop
byon 06/07/2022
They treat me like a friend, show appreciation for my business, and give me a fair price for the service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New car
byon 05/16/2022
Knowledgeable and friendly staff
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Job
byon 04/02/2022
Everything
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service, Nice show room floor, Overall clean
byon 03/25/2022
Very Helpful, Kind and understanding , very friendly, Not pushy, They will try and do what they can to give you a good deal, financing they have several lenders they go through to get you the best rate and payment. Overall Everything was great! Thank you very much!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Turpin Review
byon 03/24/2022
Easy to schedule appointment. Staff is helpful and honest. Prompt service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
The Best
byon 03/19/2022
Fast/Friendly/Thorough!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Turpin Service is great!
byon 03/16/2022
Eric is the man,. Kevin is best manager in the world. Stan is so great, and Brenda! Brenda is an asset to any company!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments