Turpin Dodge Chrysler Jeep Ram of Dubuque
Customer Reviews of Turpin Dodge Chrysler Jeep Ram of Dubuque
Review type:
Steering problems on my Jeep
by Jeff on 03/31/2025I was having issues with my steering on my Jeep I took out the extended warranty but I just owned the jeep just shy of 2 weeks so he was nice enough to call me and tell me the the warranty place most likely wld deny my claim bec it wld be… too soon so we decided to wait till then end of the month so it wld have more miles & I wld own it longer and then they would be more likely to pay it. They could have just filed the claim & I would be SOL & ended up paying for everything. They were very courteous & gave me the time that was needed to figure all this out. They cld have said bla bla bla & sent me on my way but they explained everything in layman's terms so I cld understand what was going on with it.Fareway Bakery
by Fareway Bakery on 03/17/2025updated 03/27/2025quick and easyThank you so much for choosing Turpin Dodge Chrysler Jeep and for leaving us a 5-star review, Fareway! We're glad to hear that your experience was quick and easy. We look forward to assisting you again in the future! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
Turpin dodge
by Kathy on 03/07/2025updated 03/17/2025Was having trouble with my key fob. Eric listened to my problem and fixed everything I wanted done.Thank you for your wonderful review, Kathy! We're glad to hear that Eric was able to help you with your key fob and address your concerns. Your satisfaction is important to us at Turpin Dodge Chrysler Jeep. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
Great job
by Larry on 03/11/2025Quick friendly service called in and got appt same day car was done in 45 minutes. Thank you!Thank you for your wonderful review! We’re thrilled to hear that you had a quick and friendly experience with us at Turpin Dodge Chrysler Jeep. Our team strives to provide prompt service, and we're glad we could accommodate your same-day appointment. We look forward to serving you again soon! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
Excellent service.
by Curtis on 02/27/2025updated 03/06/2025Turpin squeezed my repair in to their full schedule in order to get me back on the road. Very appreciative.Thank you for your kind words, Curtis! We're glad to hear that we could accommodate your repair and get you back on the road quickly. Your appreciation means a lot to us at Turpin Dodge Chrysler Jeep. We look forward to serving you again in the future! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
First service with now Compass
by Jeffery on 02/26/2025updated 03/05/2025Told me it would be 1/2 hour in the service center and they were right.Thank you for your feedback, Jeffery! We appreciate you taking the time to share your experience at Turpin Dodge Chrysler Jeep. It's great to hear that our service team delivered on their promise of timely service. We look forward to helping you again in the future! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
Great service!
by John on 02/25/2025updated 03/04/2025Prompt service, easy scheduling, great communicationThank you for your wonderful review! We’re thrilled to hear that you experienced prompt service, easy scheduling, and great communication at Turpin Dodge Chrysler Jeep. Your satisfaction is our top priority. We look forward to seeing you again soon! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
Service Delivered
by Service Delivered on 02/17/2025Service preformed on time for the price quoted.Thank you for your wonderful review! We appreciate your feedback and are thrilled to hear that the service at Turpin Dodge Chrysler Jeep was performed on time and at the quoted price. If you ever need assistance again, please don't hesitate to reach out. We look forward to serving you next time! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
Best service around!
by Chelsea on 01/24/2025updated 01/31/2025Customer service is always fast and friendly.Thank you, Chelsea, for your wonderful review! We truly appreciate your kind words about our fast and friendly customer service here at Turpin Dodge Chrysler Jeep. We look forward to serving you again in the future! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
Good Service
by Steve on 01/24/2025updated 01/31/2025Competent Timely ServiceThank you for the 5-star review! We appreciate your positive feedback about the competent and timely service you received at Turpin Dodge Chrysler Jeep. We strive to provide our customers with the best experience possible. We look forward to serving you again in the future! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
Na
by Norman on 01/19/2025updated 01/27/2025FriendlyThank you for your friendly review! I appreciate your support and hope to see you again at Turpin Dodge Chrysler Jeep. Your satisfaction means a lot to me! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
andre
by Andre on 01/14/2025updated 01/21/2025didn't have to wait long for the work to be completedThank you for sharing your experience with us! I'm delighted to hear that you didn't have to wait long for the work to be completed. At Turpin Dodge Chrysler Jeep, I strive to provide efficient and timely service. I look forward to assisting you again in the future! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
Service
by Mark on 01/09/2025updated 01/16/2025Prompt, expert serviceThank you for your positive feedback! We appreciate your kind words about the prompt and expert service at Turpin Dodge Chrysler Jeep. We strive to provide our customers with the best experience possible. We look forward to seeing you again soon! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
Excellent service!
by Jamie on 12/28/2024updated 01/03/2025My vehicle was taken in to have the service done as soon as I arrived, and the work was done quickly.Thank you for your wonderful review, Jamie! We're thrilled to hear that your service experience at Turpin Dodge Chrysler Jeep was quick and efficient. We strive to provide excellent service to all our customers. We look forward to seeing you again for any future needs! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
Ram Repair
by Chris on 12/18/2024updated 12/26/2024Parts arrived quickly and truck was repaired and returned promptly. I noticed a white mark/scratch on the drivers side rear door of my truck that was not there when the truck was dropped off. Manager came out, inspected and had one of the… body guys fix it on the spot no questions asked.Thank you, Chris, for your wonderful review! We're glad to hear that your truck was repaired and returned promptly. It's great to know that our manager took quick action to address the scratch on your truck, ensuring everything was resolved to your satisfaction. We appreciate you choosing Turpin Dodge Chrysler Jeep, and we look forward to serving you again in the future! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
Service
by Rick on 12/04/2024updated 12/11/2024Quick service and on-time- Jeremy was friendly and helpful.Thank you, Rick, for your wonderful review! We're thrilled to hear that you received quick service and that our team was friendly and helpful. At Turpin Dodge Chrysler Jeep, we strive to provide excellent customer experiences. We hope to see you again soon! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
Prompt service
by Michael on 12/04/2024updated 12/11/2024Ontime and quickThank you so much for your 5-star review! We appreciate your feedback and are glad that you found your experience at Turpin Dodge Chrysler Jeep to be timely and efficient. We look forward to serving you again in the future! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
Jeep review
by Amy on 12/03/2024updated 12/11/2024Could make appointment onlineThank you for your feedback! At Turpin Dodge Chrysler Jeep, we understand how important it can be to make an appointment online for service or visits. We appreciate your feedback and hope to see you soon! If you have any questions, feel free to reach out to us directly. Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
Mister
by Roger Auderer on 11/22/2024updated 12/03/2024Friendly, knowledgeable staff. Accurate estimate for service.Thank you for your wonderful review! We're thrilled to hear that you found our staff at Turpin Dodge Chrysler Jeep to be friendly and knowledgeable, and that the estimate for your service was accurate. We appreciate your feedback and hope to serve you again soon! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
Knowledgeable Staff
by Keith Kettler on 11/18/2024The Tech working on my truck took time to have service call me regarding a money saving opportunity that presented itself while he had my old parts out. The point that I would make is that they use common sense while doing needed repairs.Thank you, Keith, for your wonderful 5-star review! We appreciate your feedback about our technician's attention to detail and commitment to saving you money during your service. At Turpin Dodge Chrysler Jeep, we strive to combine expertise with common sense for all needed repairs. We look forward to serving you again in the future! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
5 star
by Dennis on 10/08/2024updated 10/14/2024Courtesy, prompt serviceThank you so much for your kind words! We at Turpin Dodge Chrysler Jeep take pride in providing courteous and prompt service to all our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
Ram 1500
Jeep Compass
Jeep Grand Cherokee
We appreciate you for letting others know about your experience, Jeff! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Pat Turpin, Owner, (563)583-5781, pturpin@turpindodge.com
by Turpin Dodge Chrysler Jeep on 04/03/2025