Customer Reviews of Hubler Nissan
Salesman were helpful
byon 10/05/2022
They were able to answer all of my questions quickly.
oil service
byon 05/20/2015
Standard oil change service. Advised of air filter conditions. Noted a service advisor came into the waiting area and took the time to clean and wipe down the coffee machine, counter and actually wipe down the trash area. Nice touch to see the pride he took in making the area clean for your Nissan Customers. Younger worker who is part time as he told me. Refreshing to see an employee who likes his job and it showed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Car & Dealership
byon 05/08/2015
Can't say enough good about how I was taken care of. This is my second purchase from this dealer. And both times I was met with professional employees.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Satisfied Customer
byon 05/05/2015
Everyone was courteous and friendly. All of our questions were answered, and all details regarding our new car were explained to us before we left the lot. We would definitely recommend this dealership to others.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good Service
byon 04/02/2015
I made appointment that morning for that afternoon. I also realized that I had received a coupon via email while my card was being serviced. An employee had my forward the email to him at the dealership, then he printed the coupon and gave the coupon to my service person who gave me the discount.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Dealership- Great Experience
byon 03/07/2015
Was treated like I was purchasing NEW car when budget allowed only used. They also helped find the perfect car and worked on getting me to my budgeted payment. Patient and professional. No pressure. Enjoyed the experience and would recommend them to anyone.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great service
byon 03/01/2015
Jennifer helped me out and was very professional, great service writer
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Salesman was arrogant, rude, and immature!
byon 02/17/2015
Had one of the worth customer experiences I've ever had while I was taking my sister car shopping. Our salesman, Korey Owens, was arrogant and rude. He never asked our names. I pointed out a scratch on the bumper of a car we actually intended to purchase today, and he said "Sorry, that's part of the price". I informed him that their listed price was actually high compared to others in the area, he told us that this was the cheapest of this model and trim in a 250 mile radius. That was a lie (we'd done our homework). I gave him an offer on the vehicle. He just said no. Didn't take it to his sales manager or counter offer or anything. I've never been to a dealership where they let some 22yr old salesman call his own deals. And, the listing for this car shows a backup camera. It's not on this car. That's ok. We found a nearly identical car, with less miles AND a backup camera, within 100 miles for an asking price of $1500 less. But here's the kicker...as we got in our car to leave, Korey was standing at the window of the showroom mockingly laughing at us like the offer was ridiculous or something. I almost got back out of my car...but I'm a grown-up. I won't buy another vehicle from Hubler again (I just my car from them less than a year ago). Korey Owens ruined that for us.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
False Advertisemnt, Bait & Switch, where to begin?
byon 10/23/2014
Watch out for they're "Fall Trade-A-Thon" which the salesman and a manager even agreed I was correct but there was nothing they could do. The offer: get 20% over KBB "Fair" value. (the lowest category available) The issue they had: My vehicle "wasn't typical when they run this special every year." Translation: They won't honor their special if you trade in a 2014 vehicle (with less than 10k miles). Their offer: Was $6058 less than KBB + 20%. They even stated that they were using "auction prices". I stated that the ad was for KBB "Fair value". Their reply "With Black Book and what I can get at auction, that's it. Follow Up: After leaving the used car appraiser, I questioned the managers. In there defense, they spent more them 30 mins with the "appraiser" they shook there heads and said, "sorry, we can't do that deal. If the car was older, we could work something out" Shade, shady, shadiest!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
My Purchase from Hubler Nissan
byon 08/01/2014
I worked with Sam at Hubler Nissan in Greenwood and he was able to locate my 2014 Rogue in my exact color in just 24 hours and have it delivered at no charge! These guys move fast and I would recommend they for your vehicle purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Hubler Sales Experience
byon 07/18/2014
We recently bought a car from Jim S. After test driving a few vehicles with him over a couple of months, Jim got us in a Nissan Altima. The car is perfect for our family of 4, at the price we had budgeted! From Sales to Finance to Service each person we dealt with was courteous.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
TOP NOTCH EXPERIENCE
byon 07/01/2014
I went into the dealership expecting typical car buying experience and Adam R showed me that this dealership is different. If you want a stress free no hassle experience where the salesperson is a real professional and cares about helping you find the right car for your needs, ask for Adam.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Dustin Great Salesman at Hubler Nissan
byon 06/27/2014
Although the process of buying a new car for the first time can seem quite daunting, working with Dustin at Hubler Nissan was a pleasure. He gave us honest feedback which added to his overall trustworthiness. All of our questions were respectfully answered as soon as possible.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Salesman
byon 06/24/2014
I had a little extra time just stopped in to look at a Altima 3.5. Wasn't ready to buy just looking! The salesman was great, very informative, professional but personable! Will definitely go back to him!! I want the 3.5S Jim Smith
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
New truck
byon 06/17/2014
I had a great experience purchasing my truck from Tylor A at Hubler Nissan. He was friendly and able to answer all my question. Thanks for the great deal.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Thank You
byon 06/14/2014
I am very satisfied with the car i bought from Tyler A at Hubler Nissan. He was very knowledgeable and helpful. Thanks again!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Tylor A was great!
byon 06/13/2014
Had a really fun experience buying a car at Hubler Nissan. Tylor A was very friendly and helpful!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
great experience
byon 06/10/2014
just bought a ner car from hubler Nissan from Tyler A. was the best car buying experience I ever had. Tyler ansered all my questions was very professional and got me a great deal. will be back to see Tyler next time I need a car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Highly Recommend
byon 04/29/2014
I first visited this Nissan dealership with no specific vehicle in mind. After a lot of patience from our salesman, Adam, and the finance manager, Ed, plus time spent test driving many of the models, I was able to make the correct choice. Overall, my husband and I were very pleased with our experience there. They were not pushy, treated our kids well, and took the time to find me the proper vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Buyer Beware!!!
byon 07/27/2013
BUYER BEWARE!!! I was sold a 2010 Ford Escape and unbeknownst to me, it had been in a previous accident. 8 DAYS AFTER THE PURCHASE DATE the hood flew up on the highway causing significant damage to both the hood and the windshield. Since my car has a 3 year warranty, I took the car to the local Ford dealership here in Delaware where they informed me of previous damage to car. Two separate dealerships concluded the hood flew up as a result of damage sustained in the prior accident. When both my family, and the auto body shop spoke to Hubler Nissan's general manager Ken about the incident he was beyond rude. Not only was he not apologetic for selling me a vehicle with an issue, he went on to say this was not his problem and for us all to deal with it ourselves. The salesman who sold the car, Dennis H, was apologetic and beyond helpful in trying to help us resolve the issue while his superior Ken was the opposite. Huber can not pride themselves on good customer service when this is how they choose to respond to an issue of this magnitude. Ultimately, my family had to pay $2,059.20 to repair my car to allow for it to be driven back to Indiana. This is all within 30 days of sale!!!!! Before you buy a car from this dealership consider how they will respond to you if there is an issue. An attitude of "I don't care, not my problem" is disgusting in a field where customer service is a primary pillar. I am 100% dissatisfied with the car and my experience. Currently, the vehicle requires further repairs so this matter is still unresolved. Mind you, this is a 2010 Ford Escape for which we are paying well over $12,000. This is completely unacceptable. Take your business elsewhere to a company that will respect you and that takes pride in the vehicles they sell.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Won't Be Going Back..
byon 10/21/2012
After deciding on the new car I wanted, I went to the dealership to buy it. I owned a Hubler Mazda and wanted to trade for the larger Maxima. Several salesmen and managers at Hubler Nissan went on and on, slamming the people who worked at their Mazda dealership. (Very unprofessional, I thought, and a bit awkward for me, too!) After some back-and-forth regarding price, it was nearing 5pm when I made a written offer; the sales manager gave me the evil eye from across the room, then my salesman rolled his eyes at me & said "We're expecting to be busy tonight. Come back in 2 days...we won't be busy then." Two hours later I was signing papers on a deal at a competing local dealer -- got the exact same car for $3,000 LESS than the amount I had offered Hubler Nissan! What an awful way to treat a customer!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
Will be a returning customer
byon 03/15/2012
I'd never been to Hubler Nissan, and had an appointment to see a new vehicle via an email inquiry I'd made earlier in the day. I arrived early, and was greeted by Wayne, my salesperson. I found Wayne to be knowledgable, experienced and he had a very NO PRESSURE sales technique. He let me test drive the vehicle I was interested in, in the manner I needed to, in order to see if it met my needs. He answered all of my questions, and guided me through the entire process politely, with humor when needed, and even stayed after hours on a Saturday to make sure that my deal was done to my specifications. I got a more than fair price for my trade, and when we found ourselves negotiating price for my purchase... Wayne found ways to meet me halfway to get me in the vehicle/trim that I wanted. Also, the finance people found a match to the interest rate I was quoted at my own bank so I could drive home my new vehicle that night. Overall, I would recommend Hubler Nissan, specifically Wayne C., to anyone looking for a new vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments