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Porsche Hawaii

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Customer Reviews of Porsche Hawaii

4.9
Overall Rating
4.86 out of 5 stars(300)
Recommend: Yes (28) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Our New 2022 Porsche Taycan

by Alan on 07/20/2022

We have known Ash Eyre, our sales representative, for several years. We worked with him to finalize the recent purchase of a 2022 Taycan Turbo. Ash is very knowledgeable on Porsche things, personable, and friendly. He kept us informed of the progress our car made during assembly and shipment to Honolulu. I would highly recommend him to anyone looking to acquire and new or CPO Porsche. Porsche Hawaii prepared our new car nicely for us on the pick up day.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

300 Reviews
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4 out of 5 starsservice Rating

Porsche repair

by Michael on 09/26/2022

I like the assurance that the repair will be done properly with factory parts and by Porsche trained mechanics.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service

by Perfecto on 09/04/2022

Friendly and great communication

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

10K checkup

by altoone on 09/02/2022

excellent

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

service

by David on 09/01/2022

good communication with the service department.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Mahalo

by David on 08/25/2022

Online scheduling was easy to use. Drop off/ pickup went fine. Courtesy shuttle was very convenient.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Porsche Service Center

by Chris on 08/23/2022

Ease of working with staff. Very helpful

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

2 out of 5 starsservice Rating

Maybe …

by Theresa on 08/21/2022

After several years of searching for what I thought would be the best mechanic for my car, I shipped it to the original, licensed retailer and mechanic in the state. 2 Year Service helpful. New Airbag programming chip replaced - good. Pleasant and patient service representative during repair period. Additional several thousand dollars later car returned with brand new right headlight, harness replaced and not working, seating broken and seemingly glued back together. Drove the car home only to have radiator warning light on and 2 quarts low on radiator fluid. Filled up, drove to work and had to have the car towed to another mechanic to fix. How was this not discovered during the 4 months in shop? After discovery and reaching out to service department, no response post shipping back? Don’t know. Still not sure what happened. Disappointed. Just spent another several thousand hard earned dollars to remedy.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starsservice Rating

Great Service

by Ed on 08/10/2022

Easy to setup appointment, the staff was very accommodating, and friendly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Safety inspection for Mini

by MaryAnn on 08/08/2022

That you continue to service a non-Porsche car that we bought from your dealership.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Quick turn around on Safety Inspection and Filter Change

by Dayna on 08/07/2022

I decided to wait this time -- Car was ready in under 2 hours. Very much appreciated. Also, the technician worked with me on the issue that the airbag light was on (still ok for safety inspection). That saved a huge expense and another trip to town for an unnecessary repair.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent service

by Douglas on 07/26/2022

Tama helped me with knowledge and efficiency.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Our New 2022 Porsche Taycan

by Alan on 07/20/2022

We have known Ash Eyre, our sales representative, for several years. We worked with him to finalize the recent purchase of a 2022 Taycan Turbo. Ash is very knowledgeable on Porsche things, personable, and friendly. He kept us informed of the progress our car made during assembly and shipment to Honolulu. I would highly recommend him to anyone looking to acquire and new or CPO Porsche. Porsche Hawaii prepared our new car nicely for us on the pick up day.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Porsche Hawaii Service

by Arthur on 07/17/2022

Friendly and helpful service reception.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Porsche service

by Terry on 07/17/2022

Timely service, clean car, close to work and shuttle.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

(Honolulu Porsche) The Best of The Best

by Abbie on 07/11/2022

Great service, outstanding service advisor and friendly staff.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Safety check

by Neysa on 07/09/2022

They were prompt, fast and friendly. Very attentive staff. Covered the cost of safety check.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Excellent

by Pam on 07/05/2022

Excellent customer service! We felt excited and also at ease with the whole process. Everything was explained to us in thorough detail. We like the warranty packages that were offered. And we’re so pleased with our “new” SUV. Both Ash and Ron were great and made us feel comfortable and confident.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Porsche of Hawaii

by Ellen on 06/27/2022

Courteous and professional. I like everyone at the dealerahip.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent Service

by Jeffrey on 06/26/2022

Tama was very accommodating to get my car scheduled along with a rim repair. My car was ready for pick up early than expected, thanks!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent Service

by William on 06/26/2022

Communication between service center and me

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

No Hassle Safety Check Drive Through

by Adele on 06/19/2022

Ease of getting a safety check and scheduling a recall service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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