JN Chevrolet

by Kaipo tom on 02/27/2024

Very fast and no pressure when buying

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by 5u814808 on 08/08/2023

Before going to JN Chevrolet, I went to the GMC dealership down the road and was disappointed with inventory and experience. When I got to JN, I already noticed the full parking lot of inventory they had. When I walked into the showroom, I was immediately greeted by Lazar with a smile on his face. Had a wonderful experience getting to know and talking stories with Lazar. Wasn't pressured to purchase anything but Lazar mentioned some good points and gave us some valueable advice, also an offer we couldn't refuse, so we pulled the trigger. I'm super excited for my new truck, been wanting it for a long time. Due to an unfortunate event with my previous car, it was the right time to upgrade to a way bigger, better vehicle. And I'm glad I went to JN Chevrolet.

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by Parrish_Family on 04/25/2018

I can’t say enough about our buying experience at JN Chevrolet! Luke never gave up on getting us into our dream truck. He is the most professional and knowledgeable salesman I’ve ever worked with. He took the time to describe and instruct how to use every feature on the truck. We are so thankful for Luke and for JN Chevrolet for making this dream come true! Thanks Luke!

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by Alexxela on 03/08/2018

Got a great new car, first time peeling the plastic off of a steering wheel. If you go you NEED to work with Anthony, made me feel like I had complete control of the situation while being extremely helpful.

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by Chevysilver on 05/25/2016

Steve lambert and associates did a spectacular job showing me the 2016 Chevy Silverado. I enjoyed purchasing the vehicle and was helped by an excellent sales team! They really took the time to get to know my family and made sure we picked the vehicle that was perfect for us. If I ever need another vehicle I know exactly where to go. Thank you JN Chevrolet!

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by Marine800 on 09/21/2014

I recently bought a truck from cutter in waipahu and they buried. I went to JN to see if they could help me get out of that vehicle. They did an excellent job in putting me in a new vehicle and helping me clear up my debt. I would recommend this place to anyone.

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by Jeremiah_G on 06/22/2014

[non-permissible content removed]...or at least a highly unethical dealership. I just bought a 2015 Tahoe. My vehicle pricing has $1145 of "Dealer Installed" options. My vehicle does NOT have these options installed. I have tried for 1 week to get these additional items. I have only had partial success. The way I have been treated by the so called "Managers" at JN Chevy following my purchase has left an extremely bad taste in my mouth. They've wasted my time and my wifes time multiple times. The vehicle has been on island since at least 01 May 2014. "David" keeps telling me that my brand new vehicle is so new that they accidentally forgot to install these options. Utter Crap. It is my belief they deliberately add these items to the vehicle price and hope the customer doesn't notice they aren't installed. I only figured it out by accident. The only positive aspect of the experience was my salesman, Myron N. He has been overly helpful in every aspect, but at the end of the day, he is only a salesman with no real power. Out of respect for his efforts and help, I gave JN Chevy a chance to rectify the situation. If you ignore all of this and still buy from JN, at least talk to Myron. Super nice guy After being spoken to as if I were a child earlier today by "David" who is the Internet Sales Manager...well the nicety on my behalf is over. It's been 1 week since I noticed all the missing items. They've been partially given to me, with an open (ie: unknown) date for the remainder. I keep getting told "Monday" or "Tomorrow" for when I'll get my items. JN Chevy has my phone number. You just don't treat someone who just spent $50,000 on a vehicle that way.

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by bob4310 on 06/20/2014

I purchased a 2014 Chevy Cruze from JN Chevrolet. The salesman J. P. was very well informed about all of the operating systems of the vehicle. The only thing that was troublesome was the amount of time it took for all of the paperwork.

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by highfive626 on 06/05/2014

I have to say this is one of my best car buying experiences I've had from the moment i got there wasn't asking how much i make what u do or if i had a loan just showed us the truck and answered all our questions then when it came time to financing we already had a pre a proved loan but they beat the Apr we had . Took care of us from the start. I would recommend this to everyone especially military the take care of you thank you James.

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by Kellyakbary on 04/07/2014

My husband and I had such a wonderful experience. Our salesman was Steve! And we were by far pleased with everything! He took great care of us and so did some of the other people who also work at JN! We would highly recommend this dealership to anyone we know!

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by skyknight1000 on 03/24/2014

The process of test driving the vehicle and the lead up to making an offer were relatively smooth and painless. They didn't force hours of negotiations as I may have expected either. During the process of making an offer there were a few communication breakdowns between the multiple layers in the process and my experience started to sour. However, I let management know my concerns and they immediately responded and really made me feel like a valued customer. From my initial dealings with the different departments at JN Auto, I felt that they were really looking to take care of the customer while sticking to their own business model. I was initially surprised when I had problems that came up over the days following the purchase of my vehicle, but once the General Sales Manager and the General Manager discovered any uneasiness with my experience (the customer), they took immediate action. It can be expected that there will be breakdowns when a business is as large and spread out as JN Automotive Group is, but how a company reacts/responds to a shortfall or process breakdown is what makes a company great. Despite a few frustrations along the way, in hindsight, I am very pleased with the overall outcome of my business with JN Auto and I definitely recommend anyone shopping for a vehicle to give them a shot.

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by hirn14 on 02/24/2014

Our salesperson was extremely pleasant and cordial. We enjoyed hearing about his experiences with various cars and trucks. His professionalism and sincerity helped us in making a decision to purchase our truck. His manager and finance officer were pleasant, supportive and informative.

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by hawaiikai1 on 02/18/2014

Dealership was good. First visit was to test drive and there was little pressure to buy and no phone calls after. Second visit was to buy and it took 5 hours from test drive to closing the deal. During the negotiations another sales person came on and was a middle man. Do your homework with invoice cost and MSRP and value of your trade in. In the end we came to a reasonable deal and I am happy with the car. Also free oil change for life (although you and I both know nothing is really "free").

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by car121 on 02/06/2014

Billy S. was very helpful in the purchase of my new Silverado pickup. Billy answered all my questions and concerns. He made himself available continuously and would recommend Billy in the future. Billy is a friend. Sincerely Niles Huey

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by traveler44 on 01/23/2014

Very thorough and friendly. Extremely knowledgeable.

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by MVPImpala on 01/20/2014

Great Place to buy a car. The sales people are very helpful and friendly they took care of our needs and got us into the car we wanted a 2014 Chevy Impala. We lover the car.

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by Braddahjer808 on 12/18/2013

Amazing staff there and they got me an amazing car. Can't thank them enough!

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by AnE2 on 11/19/2013

My husband and I circled the line of dealerships 3 times until finally turning into the entrance to the guest parking. We were warmly welcomed by James B.-who was considerate to ask if we were there to see anyone in particular. From that moment, he was with us every step of the way. From car interest, test drives and comparisons. He made thinking about purchasing/trading my car a possibility rather than just an idea. James, Jeff, Mike and the Gentleman who helped us with finance was very friendly and helpful in getting a great deal for our new 2014 Mazda CX5. I highly recommend this team of individuals. On top of our great experience, we were invited to enjoy lunch there. We are looking forward to enjoying the extra benefits that JN Mazda promises.

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by Nathamy on 11/07/2013

My wife and I had been looking for a used truck for months. After searching online forever, we found "the one" at JN Chevrolet. Salesman, Earl H. showed us the truck and we knew right away that the search was finally over, this was the truck we'd been looking for! But, then came the fun part... financials... we sat down to figure out "the numbers" and they just didn't work for us, so sadly, we left the dealership and returned home to resume our online search. The next day we received a call from Earl saying that he might have something that we'd like and asked if we could come in. We made the trek all the way from the North Shore, for the 2nd time in 2 days, hoping this time we'd be heading home in our new-used Silverado. Yet again, we left the dealership without the used truck of our dreams... that's because we left there in the NEW TRUCK OF OUR DREAMS! Earl got us into a new 2014 Chevy Silverado for a monthly payment that we can afford. He is a wonderful salesman that treats his customers like he would family! Thanks Earl for the exceptional customer service!!

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by VW_trade on 10/07/2013

I recently traded in my SUV for 2011 VW. The staff (from; Christian,Earl, Jose, Allison and Alden) was very helpful. I recommend JN Automotive for anybody looking for a new/used car. Thank you JN; superb job!!

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by silveradoown on 10/04/2013

I recently traded my 2010 Tundra for a 2014 Chevy Silverado. I hoped to gain better gas mileage and so far it isn't that much better. I am hoping that my salesman, Earl, will be correct in stating I should average 19 mpg. I am barely getting 15 mpg so far. I got 13.5 in my Tundra, so it is better but not by much. I hoped to gain over 30% better. Enough about gas mileage, I have to say that my purchase process when smoothly. Earl was honest and to my liking, he was not pushy. I let him know up front that I had done my homework and that I knew what my truck was worth and also what I should pay for the truck. I had both numbers in my head and to my surprise they ended up beating both of them by almost two thousand dollars. So Earl worked with me to ensure I got the best deal possible and also to ensure I was totally satisfied prior to buying my new truck. I guess I should be grateful to be out of the gas hog and into a new sharp looking Silverado. Again, I would recommend JN Chevrolet/Mazda to anyone, but be selective in who you choice for your sales person. I did not get the same initial vibe when I visited the store. I am glad I didn't let my initial opinion influence going back.

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