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Southtowne Chevrolet Buick GMC

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Customer Reviews of Southtowne Chevrolet Buick GMC

4.5
Overall Rating
4.5 out of 5 stars(92)
Recommend: Yes (4) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

New favorite dealership

by nystoney on 04/19/2024

Excellent service from start to finish. Your salesperson Nichole Mahle was extremely helpful and responsive to my questions and concerns. The finance department was excellent and I look forward to using your service department for all of my scheduled maintenance.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

92 Reviews
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5 out of 5 starssales Rating

Excellent Customer Service

by ANN on 08/12/2019

Lisa was great to work with and had so much knowledge about the vehicles I was looking at, that it made it an easy process to decide which vehicle I was going to buy. Jodie was also great to work with throughout the purchase process and walked me through step-by-step on getting to know my new vehicle. Kenny was also great to work with through the paperwork process to finalize the sale. Everyone I had the pleasure to work with throughout the purchase process was professional, knowledgeable, and friendly. They are all great assets to the SouthTowne team. It was also appreciated to recieve a call directly from Chad following up on the purchase experience. It really shows that SoutheTowne cares about its customers.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Fantastic Deal

by Marcc on 08/01/2019

My whole experience from finding my new truck in there web site to dealing with the stag was incredible.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

The Best!

by JR on 07/28/2019

Southtowne not only has the best inventory that I found in Georgia, but the entire staff is 2nd to none! From my salesperson Benny to all the managers and detail department, they were all outstanding! I will do ALL of my future business with Southtowne!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Top Notch Service

by D-Robinson on 07/13/2019

I always receive courteous and efficient service. Would not take my vehicle anywhere else.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great Place to Buy My First Car

by Tatyana on 07/11/2019

This was a really nice place to buy my first car! They definitely worked with me to find a car that was in my price range and didn't feel pressured to buy something I wasn't comfortable with.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great Job and Communication

by Cameron on 07/08/2019

I always feel they go out of there way to make sure I am taken care of. This last time was during a weekend, and they didn't miss a beat. Thanks!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Awesome Team

by gainesa32 on 06/17/2019

Highly professional Team, cares for your vehicle as if it their own..

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

great service

by great on 06/14/2019

great experience salesman has lots of knowledge on the car

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Mr. Minix

by Minix on 06/14/2019

We had a great experience purchasing our car from Southtowne it was a pleasure doing business with them. I would recommend them to anyone for new or used car or truck.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

Good job!

by Rudy on 04/24/2019

I had a 7,000 mile check and I was a walk up. It took a little longer than I had planned but they did find a nail in one of my tires and discovered that it did not puncture the tire. Over all, they did a nice job.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service Center

by Pleased on 03/25/2019

My 1st experience with the service department was great and I look forward to many more. I have sent several friends to purchase cars because the customer service is wonderful.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Chevy Silverado trailboss

by Danielle on 03/23/2019

The service was great they were on time and I was surprised but happy that they washed my truck also. Great bonus

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Southtowne in Newnan Georgia

by Kristen on 03/12/2019

I have always had a great experience at southtowne! The service department is amazing! Preston is the man to go to! I’ve also had the best service in sales. Highly recommend giving your business to Southtowne

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service!!

by BeanDrade on 03/02/2019

I am so grateful for my past service! Everyone was truly attentive and at my needs. I also want to give. Thanks to David Huff who is absolutely amazing, and thoroughly has helped me with terrific service in the past.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Buick Envision 2019

by Shelby on 02/22/2019

Great car so far and good experience with Southtowne - especially Andrew Martin!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Exceptional service!

by Kelly on 12/24/2018

Southtowne gave me excellent service from the very beginning- Mr. Graham was outstanding in providing the ultimate customer service possible.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starssales Rating

Best Experience

by Barbie on 12/16/2018

The sales personal was the best. I had the pleasure of working with Ronnie and Jim. The personalize service was what sealed the deal for me. Thanks to everyone at Southtowne for my new GMC.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Exceptional Experience

by Randy on 12/14/2018

I have purchased many cars and dealing with Southtowne was by far the best. My salesman Ronnie Stancill worked for hours to put me in just the right 2018 GMC Sierra. He made the necessary changes I had to have in a new truck. No high pressure just a friendly guy. the Parts and Service folks were very helpful. It was just a fun and great buying experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

4 Wheel Drive/ LOF Service

by Stan on 11/25/2018

As always the Southtowne GM service department completed my PM service as promised, exceeding my expectations.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great Service

by rong7110 on 09/26/2018

Great service and customer support.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

Eldred

by 404-2737-9347 on 09/15/2018

Overall good. Good David is a great Service Writer

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

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