Jimmy Britt Chevrolet Buick GMC

by Jose1992 on 09/26/2023

Justin was awesome to work with. He was patient, and focused on my what I was looking for in a vehicle and ensured I found exactly what I wanted. I was a bit bummed out when I heard that I couldn’t take my vehicle home that day, since it needed the PDI, but Justin drove an hour and delivered the vehicle to my house and walked me through everything on the vehicle. The buying experience was amazing and seamless. No pressure and I was throughly informed of everything throughout the process. Best buying experience by far, and I’ve purchased over 12 vehicle from over 9 different dealerships throughout my life. I am definitely sticking with Jimmy Britt Chevrolet and Justin as my sales rep. Keep up the good work!

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by Tom on 11/07/2019

I had an awful experience with Jimmy Britt Chevrolet. I initially came from Atlanta to test drive the vehicle I ended up purchasing. Everything was fine, and the vehicle was great. I didn't purchase the vehicle at that time, but we agreed upon a price, and I decided to come back. As I drove a good distance to get to Jimmy Britt and took off work, they decided to go up on the price from the original offer price online because "The manager originally underpriced the car since it was a CPO vehicle." Yes, this is something that was frustrating, but I really liked the vehicle and committed to purchasing it as I had been looking for a while and was on a time crunch to purchase. They stated they would have the vehicle ready for me. The vehicle was dirty and not close to being ready to drive off the lot. It was not clean, it was not detailed at all to drive off the lot. Keep in mind, if I am purchasing a $40,000 car plus, you think it would be clean. I waited for them to clean it which took 2-3 hours. The head cleaning/detail guy that came back to clean it did a great job the 2nd time. I have no complaints about his efforts. I was ready to drive the car off the lot, and in the email from the sales rep, he stated he would have the car filled up with gas and ready to drive off the lot. The cars tank was about half full. Now keep in mind, if you are purchasing a $40,000+ car, you think they would at minimum do the courtesy of having it full with gas, especially after they promised they would do that initially. When I called the sales rep out for the car not being full, he proceeded to say he was only allowed to put "X" amount of dollars into filling it up. Completely going against what he had written in an email. At this point, I was just ready to drive the car off the lot and get out of there. The TV in the back of the car should come with headphones that hook up. He said he would go in and grab the headphones that come with the car. He came back out saying he couldn't find them, and he attempted to give me a pair of headphones that were falling apart. I was done with the way they handled there unethical business practices, so I finally drove the car off the lot. This is the part that really ticked me off. Everything we inspected looked fine in the car until about 3 weeks in, when my passenger seat cover started deteriorating. I didn't know what it was from as I've never seen leather deteriorate on a seat like that before. I took it in to a dealership in Atlanta that stated it wasn't covered in my warranty. I called Jimmy Britt Chevrolet who stated they couldn't do anything about covering the cost of fixing, or fixing it themselves. After the GMC Dealership fixed it in Atlanta, and $500 later, they stated some sort of chemical must have been spilled on the seat which ate through all the way to the actuall seat, through the cover. They stated the previous dealership covered it up with a spray/coating. That spray/coating was a temporary fix for them to sell it and get it off there lot. The unethical business practices by Jimmy Britt Chevrolet is astounding. I wouldn't recommend Jimmy Britt Chevrolet to someone looking to buy a used 1980's vehicle with 200k miles on it. If you decide to purchase or even go to Jimmy Britt Chevrolet to look at a vehicle, I would be very careful of there deceptive business practices. It's mind opening how shady this company is, and can be.

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by Pepperwood on 02/12/2019

Excellent ,had appointment,gave them the keys and hour later I was on my way after reading the paper and cup ☕️ of coffee .

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by Gahee18 on 01/07/2019

awesome in every way.. I talked with Jeff Broadwater and he helped us with everything we needed and even called me a day later to check on us. great guy great business,

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by LynnRowland on 12/01/2018

Always Great and Excellent service!!!!!!

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by Marleaub on 11/30/2018

My experience at Jimmy Britt Chevrolet was excellent.. Sale Associate Si Freeman is a great guy. he will get all of my business. I highly recommend him. The service department was top notch and the other associates were very helpful and attended to me and my wife's need immediately. A-1 service

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by alan_c_thomas on 07/25/2010

I arrived at the dealership in the late afternoon with my 2008 Chevrolet Malibu LS2. The passenger side marker light seal was leaking water into the light housing. As it was late that afternoon, I did not expect that the service department folks would beable to do anything for me other than possibly order the part. I parked my car outside the Service Department, opened the door, and found the Service Desk to be in front of me. The Service Manager was glad to see me???? I had not purchased the vehicle from Jimmy Britt Chevrolet or any other vehicle from the dealership, so I was very pleasantly surprised to be received in such a warm manner. The Manager asked me about the reason for my visit and began the process of inputing my information into his computer terminal. We walked outside to inspect the water in the part. He told me that if the part was in stock, he would have it replaced while I waited inside. Within 45 minutes, the manager came into the Waiting Room and informed me that my vehicle was ready. Needless to say, I am a satisfied customer!

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