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John Megel Chevrolet

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Customer Reviews of John Megel Chevrolet

4.3
Overall service Rating
4.33 out of 5 stars(12)
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12 service Reviews
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5 out of 5 starsservice Rating

Service Dept

by Lynn Dyer on 02/11/2024

Friendly and very helpful with questions I had about my car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starsservice Rating

Every dealership blames the next one

by Matthew on 01/05/2023

Gm doesn't stand behind the warranty. You have to jump through hoops to get your vehicle fixed. My certified pre-owned vehicle broke down after my first oil change. I called the dealership and was told to call the warranty company even though it still had a factory warranty. The first transmission was installed incorrectly so my vehicle had to set in the shop another week to be diagnosed again.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
5 out of 5 starsservice Rating

Chip installation for heated seats

by JKinard on 11/28/2022

Jose was very efficient and extremely courteous. The time they said it would take was accurate and the waiting area was very clean and comfortable. I was able to get work done while waiting.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Excellent Service

by Hmartin on 08/01/2022

We always have a great experience at John Megal. Micheal in service always does a great job and I highly recommend.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Excellent service department and service writers at John Megel Chevy

by CaptKent on 07/21/2022

I own several Cadillac’s and have taken them for service at the Cadillac dealership in Gainesville, GA, not very satisfied so I’ve heard good things about John Megel Chevy in Dawsonville, GA so I’ve used the service department several times and have always had outstanding customer service from my service writer, Cole, and the dealership. They have a new customer for life. To me the service department can make or break a dealership.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

2500 HD Service

by KKyle30028 on 06/21/2022

Great

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Mr

by J.Vicario on 02/24/2021

Friendly folks.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Best Guys Around!

by Lovemycar on 02/18/2021

John Megel has some of the best people working there. Everyone from the receptionist to the sales guys were friendly and welcoming. I didn't feel pressured at all and knew that I was getting EXACTLY what I wanted for the best price.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great Experience

by MAddison on 12/22/2020

My visit to John Megel Chevrolet was great! I called with questions, they brought me right in and took care of my needs.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service call

by Kshadburn on 11/23/2018

18 Traverse not recognizing it is in park. Dealer took right away, gave me car to drive, fixed over the weekend for us. Thank you Chandler.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

My First Service for my 2014 Silverado

by Inetmedic on 07/16/2015

I brought in my 2014 Chevy Silverado. The Parking Assist was displaying a "Service" error. Rear Camera was giving a "No Symbols Available" error. There was a recall on the rear brake cable bolt, and it was ready for its normal oil change and tire rotation. I was setup with a loaner car which was a great help since they had the truck for 6 days. Sharon was a great help. She contacted me on a daily basis to give me updates on the service, and what was being done to correct the issues and when the truck was ready for pickup. When I picked the truck up, all issues had been resolved and I was satisfied.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

People Who Obviously Like and Know Their Jobs

by allathro on 06/19/2015

I really liked the service. Sharon Corti was my service advisor. She was a sweetheart:) She was professional yet made me feel comfortable. I also want to compliment a guy that was handling a problem with an older lady. I do not know his name but he is handsome, bald, and lean. He was wearing a green shirt. He did an excellent job in communicating with that lady because she was not nice at all. I would recommend anyone to John Megel Cheverolet service department! Yall are superb!!! :) :) :)

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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