Hayes Chrysler Jeep Dodge Ram of Baldwin
Customer Reviews of Hayes Chrysler Jeep Dodge Ram of Baldwin
Service and part installation
byon 04/11/2024
Pleased with the quick service when I noticed my check engine light on.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great
byon 02/26/2024
Service was completed promptly with a smile. Great friendly environment.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Rough running engine 2018 Chrysler Pacifica
byon 11/27/2023
bad coil was found and all the spark plugs and oil and filter were changed. Fuel system was cleaned. Warning lights came on the next day and the car went into Get Home Mode. Keven toke it back in and discovered a defective vacuum fitting. Ordered the part and replaced it. Care is running like new. Thank you Kevin and the tecks ant Hayes,
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Jeep Patriot maintenance
byon 11/11/2023
I had the oil changed on my 2007 Jeep Patriot. The oil light had come on intermittently ( especially when on an steep incline ). I informed the service advisor. It was corrected after the service department inspected the vehicle. I feel the service department is very thorough and very trustworthy. I feel very satisfied with the service performed on my Jeep. I have 96, 000 miles on this vehicle. I have had all the service accomplished at several different Jeep dealers. The Hayes CDJR dealers in Baldwin and in Lawrenceville are the best dealers that I have been to for my Jeep. I hope to continue coming here for future service on my Jeep and Ram pickup.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Brake repair
byon 11/07/2023
I was on the road and had brake problems. The team at Hayes got me in right away and back on the road in no time. I highly recommend them.,
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Thanks
byon 08/27/2023
Thanks for taking care of me and my vehicle. Being in a wheelchair the quality of your service is greatly appreciated
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Quality service for the value of time and money
byon 07/26/2023
The whole experience was worth the time and money invested. The employees were 1st class. Clean facilities. Finished in a timely manner.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2022 Dodge 3500
byon 07/23/2023
This is the place to go and service your vehicle they treat you right.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
service
byon 06/09/2023
Great job and always very friendly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Service
byon 05/11/2023
I am so thankful to know that Shane is back as service manager. He is a huge asset for the dealership. I had a lovely encounter with Kerri when I took my Jeep Grand Cherokee in for an oil change appointment. She was delightful, helpful, knowledgeable and I felt right at home with her. Great team!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service attitude
byon 04/27/2023
Very helpful staff fast service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Good Service Dept.
byon 03/03/2023
I have had my vehicles serviced at the Hayes dealership for a number of years. The staff is friendly, knowledgeable and keeps me informed with regards to our vehicles. I would recommend them to my friends.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service Dept Mgr
byon 03/03/2023
We sure do miss Chris Howland, but Shane did a great job. He is very knowledgeable and considerate.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service Dept Mgr
byon 01/18/2023
Chris always goes beyond to help the customer. He is a very busy man and always takes time to talk about the issues concerning your vehicle. I appreciate him and Hayes should too.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Very Impressed
byon 12/19/2022
I was very well taken care of and everyone was friendly and responsive. I like this location MUCH better than Oakwood, where I usually go!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Fast and Friendly
byon 11/24/2022
Did have an appointment, I called and Chris got me in and out quickly! Always great service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Always awesome service
byon 10/22/2022
I have never had a bad experience. If there is a mistake made even after you have gone they will call you and fix it.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service!
byon 09/02/2022
Great service I had to wait but they were prompt about getting me I'm and out quickly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Transmission replacement
byon 08/27/2022
Very good job & fast
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Always a pleasure
byon 08/11/2022
Always a pleasure
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Very Satisfied
byon 07/24/2022
Everyone always does a wonderful job, that’s why we keep coming back.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
