INFINITI of Palm Beaches
Customer Reviews of INFINITI of Palm Beaches
Service Department
byon 04/01/2024
We are on our 3rd QX and all three have been serviced through Danny Solorzano. He has always been up front regarding all issues, he delivers exactly what he promises and he’s exceptionally personable. The dealership is clean and well organized with all staff personnel that I encounter very pleasant. Note that Eric Rafter in sales was very informative and pleasant regarding a possible future purchase/lease.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Service Department
byon 04/01/2024
We are on our 3rd QX and all three have been serviced through Danny Solorzano. He has always been up front regarding all issues, he delivers exactly what he promises and he’s exceptionally personable. The dealership is clean and well organized with all staff personnel that I encounter very pleasant. Note that Eric Rafter in sales was very informative and pleasant regarding a possible future purchase/lease.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Good service matters
byon 03/14/2024
Danny, my service writer, is the best there is. Always texts or calls me to update the status of my vehicle and never fails to follow up after the work is done.
- Recommend this dealer? Yes
This Service Department is 5 Star
byon 03/06/2024
Service department goes above and beyond. Prompt, professional service. Repairs are done right the first time. Jennifer, my service advisor is amazing.
- Recommend this dealer? Yes
Super experience
byon 03/02/2024
I just leased a 2024 Infiniti QX50 Autograph model from Schumacher in West Palm Beach. I want to thank Tyrone Sterley for his professionalism in helping me complete this transaction. He has been super and extremely cooperative in seeing that I wound up in this vehicle. I would also like to thank Jessica Linhart and Keely Dames for their assistance in completing this transaction. I have dealt with numerous dealerships over the years and I must say that Schumacher is now at the top of my list!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Top Tier Service
byon 01/23/2024
If you’re visiting the service center , it’s a must you see Anthony ! Great customer service & communication for sure ! Always a easy & pleasant experience!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
They are the best
byon 12/15/2023
Infinity of the Palm Beaches as always provide total support for all endeavors whether it be sales or service. Key is their service department and personnel who give 110% at all times. This is why I have my 7th Infinity.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Salesman. Clean ,well organized sales floor.
byon 10/26/2023
Our salesman,Max, took as much time as needed to make sure we knew the systems and the specifics of the car we purchased. Max was very sociable and didn't push us to close. He made sure we bought the car that suited us. I would highly recommend Max Hager to friends and family.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Unmatched professionalism
byon 09/07/2023
Andre Samson is an outstanding sales person. Enjoyed working with him. The management and finance people were outstanding and made the sales process easy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Professional and Courteous Service Team
byon 07/30/2023
Infiniti of WP has a great team of service advisors
- Recommend this dealer? Yes
7 Years Ongoing Great Service !!
byon 05/03/2023
Accurate Diagnosis both Fairly Priced and Fast !
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
A Job Well Done.
byon 03/16/2023
My visit to the Schumacher Service Center for my Infinity Q50 was a very positive experience. As usual, the response to the service individuals I dealt with was professional and timely, and the cost of the service was reasonable and accurate. Thank you.
- Recommend this dealer? Yes
Supervised Danny
byon 09/27/2022
Excellent service . Always take care of you and your vehicle . 100% perfect . Danny is a wonderful service advisor . Trusting and knowledgeable. I’ve owned 2 Infinites . They’re called The lifer because they last forever .
- Recommend this dealer? Yes
Infinity of the Palm Beaches Rocks!!!
byon 06/29/2022
Alaijah, Service Advisor, was tremendous! Her customer service skills and personal attention were very impressive. I look forward to working with her in the future. I was very pleased with my interactions and dealing with Infinity of the Palm Beaches. Very happy...
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Amazing
byon 05/03/2022
This dealership is amazing. Great people that are professional and courteous. Please visit the dealership and ask for Danny.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
Highly recommend!!
byon 04/29/2022
Danny at Infiniti of palm beach was very friendly and a great help. Highly recommend speaking with Danny when getting your vehicle serviced.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Danny is the Best !
byon 04/01/2022
From start to finish, AMAZING!!!! Danny always takes care of me ! He treats me with respect and professionalism! Great character. Fantastic service from the mechanics at Infiniti. I’ve been going to Infiniti for service since I bought the car in 2018 .
- Recommend this dealer? Yes
Danny goes the extra mile at Infiniti WPB
byon 01/28/2022
Had an excellent experience at Infiniti with my service advisor Danny, service team diagnosed and quickly took care of my concern while Danny kept me informed throughout the process. Look forward to doing business with Danny and Infiniti again.
- Recommend this dealer? Yes
Ray Graham is the Best
byon 12/28/2021
Great service advisor and service. Low pressure with good advise
- Recommend this dealer? Yes
Good experience
byon 12/08/2021
Bought 4 cars from this dealership.I keep coming back !
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Danny is the main man.
byon 07/29/2021
Was running out of time and without an appointment, Danny stepped in and got my situation fixed in less than an hour 45 minutes. I salute you trooper 👏💯
- Recommend this dealer? Yes
Service Review
byon 07/19/2021
Excellent and honest service. No pressure for unnecessary service that is very common at other auto service businesses.
- Recommend this dealer? Yes
