Customer Reviews of Mercedes-Benz of Pompano
Used Volvo S90 Purchase
byon 03/25/2024
Amazing and straightforward. Refreshing
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Efficiency at It’s best
byon 07/25/2023
I was in and out in very short time. I got ther a little earlier than my appointment time, they were courteous enough to take my, I choose to wait on my vehicle and I was happy to leave within the estimated time they gave me. The costumer service is always excellent.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Armando Ramos— Fantastic Service
byon 07/14/2023
Armando Ramos at Pompano Mercedes Benz service has consistently provided me with incredible customer service. He responds quickly to questions and provides constant, thorough updates on status and pricing. I live in Fort Lauderale, FL, but I travel to Pompano because he is so helpful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Annual Maintenance
byon 07/10/2023
Great Was walked thru entire process
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
I drive past a closer Mercedes dealer to go to Mercedes of Pompano Beach!
byon 06/23/2023
There is a Mercedes dealership that is 20 minutes closer to my house that I've been to many times and always had a bad experience. I now drive to Mercedes of Pompano where I get to work with Haden Smith, who is always amazing. He is quick, polite, professional, and he gets done what he says he will get done, on time, every time. Mercedes of pompano and Haden Smith are now my go-to dealership and service advisor for anything I need.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 06/15/2023
Armando Ramos was the service rep assigned to me when I called to have our Mercedes serviced.. From the time I dropped it off with him, he was a gentleman , very nice, well spoken and very knowledgeable of what needed to be done.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Anya
byon 05/24/2023
Very courteous & efficient
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Mary Johnson
byon 05/07/2023
Harold and Shawn were great. Harold was great about helping me resolve any issues quickly. Thank you
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 05/05/2023
It was done in timely manner
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
No Hassle Service
byon 05/04/2023
Anya was my rep who guided me through the service process, and she was friendly, kind, informative and helpful. Upon completion of process, which was 30 mins quicker than expected, she returned my car clean and shiny! When I inquired whether the mats in the car were washed (I had company for the weekend who hadn’t seen my car) she explained that it was not part of the routine. But then she said “hold on for a few minutes”, I’ll be right back. When she returned, SHE had cleaned the mats with a blower! Felt really grateful for Mercedes Employee, who went the “extra mile” literally, and left the dealership, so happy and pleased with my spotless car and a big smile on my face! Thank You Pompano Mercedes for the good experience and taking great care of you customers!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Buying process
byon 04/25/2023
Great experience , best sales personal and fianancial assistance through all the steps couldn’t go wrong with Mercedes Benz of pompano
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
16 dodge durango
byon 04/19/2023
Amazing experience through and through. Sales rep Joe was incredible to work with. Straight forward. To the point. And also fun to chat with while we waited for things to go through. All and all very happy with my experience here.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Terrible service
byon 04/03/2023
The service advisors at this dealership are terrible. They are lazy, egotistical, and arrogant. They are stealing their paychecks from the dealership. They don’t want to help and are extremely rude. Every time I go there I tell myself to never go back. This time I will never go back. They walk around as if they busy and avoid you at all cost. I’m honestly over it.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Manger
byon 03/27/2023
Its very frendly
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
GLS450 purchase
byon 03/25/2023
Walked in, saw liked, purchased. and was home w/in 1 hour and a 1/2.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Outstanding
byon 03/24/2023
Outstanding service from the initial phone to bring the car in, to the loaner and getting the car back on timely basis
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Mercedes GLB 250 purchased
byon 03/23/2023
Purchased a Mercedes GLB 250. David our salesman did a great job informing us of vehicle availability and getting us through the sale purchase quickly and efficiently. Love the car. Have purchased before at this dealership and will continue to use them in the future.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 03/22/2023
Bradley is always honest, efficient and very knowledgeable. I have been a customer for over 10 years. It’s a pleasure dealing with Bradley and Mercedes of pompano.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service Maintenance
byon 03/21/2023
As usual, getting the appointment was very easy. I received several text reminders from Bianca Haden was professional as usual. Even the loaner guy was very accommodating. I had a great experience at the Pompano site. Thank you!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
CLS450
byon 03/20/2023
in for recall could not fix the recall problem
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Armando Olivieri
byon 03/17/2023
I was very impressed and appreciated the amount of detail and kindness I received from David and will continue to be a valued client at Pompano Mercedes benz
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Routine maintenance for my S550
byon 03/16/2023
The AutoNation has always provided me with professional, dependable, timely, and courteous service for the past 15+ years.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
1 Comments