Customer Reviews of AutoNation Ford Margate
No Pressure, Transparent, Great Deal
byon 04/04/2024
I think the title says it all. I was very pleased with the overall experience because all of the above reasons and I really like my new car! Thank you Michele and John.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Not the excellent service I experienced in the past.
byon 10/27/2023
I was disappointed with this service experience. I was told the parts were available for my recall when I made my appointment at 7:00am the following morning. After two hours waiting, I was told that the parts had to be ordered and they would arrive in two days. I waited a week, no one called me back, so I called back to find out parts were on backorder. Parts showed up a month later no one called and notified me. I had to continue to follow up. I've traveled out of the area to use Margate Ford due to their great passed service. They need to work on better communication skills with the customer. All new faces, looks like they need to spend time on training the service writers,
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
1 Comments
SERVICE ENGINEER
byon 10/26/2023
Service writer went above and beyond to not only ensure that the vehicle was out on time ..... But also to make sure that the service package that was prepaid was honored at time of vehicle pickup
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
The best
byon 10/24/2023
The experience was unique and the environment was fantastic.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent service
byon 10/21/2023
The service provider was curtious and patient. He called back twice to keep me up with the status of my car. Also when there was a change in the original price that had been quoted.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
Great Experience
byon 10/18/2023
Each associate, from internet contact all the way through finance, was top notch and straight forward. Upon arrival at dealership, I was greeted by my sales associate immediately, and that was quickly followed up by meeting the Sales Manager. I mean this place does it right. Great pricing and no BS, very easy to get along with and they do everything possible to make the buying experience pleasant, and they succeed at it. Have purchased many a vehicle over the years, but this by far tops them all.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Mr
byon 10/18/2023
I had great service from competent and polite representatives.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2018 Mustang convertible
byon 10/18/2023
Brought my car in for service on 4 different issues, including a faulty door latch. I have a service contract with a third party, who gave me resistance on the door latch claim. My assigned service advisor, Shomari, was very patient and went beyond what I would expect to help me deal with the service contract company. Even though the door latch issue was not resolved, I left with a properly repaired and nicely cleaned car. Thank you Shomari.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Vehicle Service Report
byon 10/13/2023
I had an appointment for an oil change and tire rotation. When I arrived I was helped immediately by Jose (service man) and sent into the waiting room while my vehicle was attended to. I waited approximately 1 hour and 10 minutes and my car was finished.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2020 ford explorer
byon 10/12/2023
Had my car serviced. Auto Nation went above and beond. I'm very happy.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change/brake pads
byon 10/09/2023
Service advisor Nate very courteous. Waited 3+ hours, having an 8:30 oil change appt. Said I needed to replace brake shoes/pads & machine the drums/rotors. Paid over $550 with points credit but didn’t even get a complimentary car wash! Note: I would've answered yes/no questions with “I don’t know.”
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Don’t waste your time
byon 10/07/2023
Don't waste your time with these people, they put their ads online for a car and when you arrive after driving 45 minutes, they tell you, I'm sorry, the car you wanted was sold 15 minutes ago and they try to sell you another one that isn't even similar. I spoke from the day before my appointment with ANTONIO MAYTIN, and he never informed me that the car was sold, he sent me 3 emails confirming the appointment, and the next day before leaving my house to go to the dealer, I let him know that I was driving and He still answered that he was waiting for me, without telling me that the car was no longer in his lot. Completely wasted my time!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
1 Comments
Mr
byon 10/05/2023
Easy check-in and comfortable environment!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service with a smile
byon 10/02/2023
Very pleasurable, concise, and always smiles.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 09/22/2023
Jose Fiquera was very informative.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Tires at autonation
byon 09/21/2023
I dropped off my car at 9 am for 4 tires. They had two tires in stock, had to order two more from Miramar. Lyft took me home. I was told car would be ready around 1. At 4 i called and the two tires had not been delivered so someone had to pick them up. I got my car around 6;30. A long time to get 4 new tires. Andrew, my service rep did his best. Something along the line got messed up and i8 was without a car for the day. I got a good price on the tires and the service was great except for the glitch in getting the two other tires. I still like autonation. Andrew is the best.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Finance and sales
byon 09/14/2023
They met all my needs and gave me several options to meet my budget. Great service
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Taurus
byon 09/09/2023
Great service quick turn around for my Taurus.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Recall replacing rear camera on a 2017 mustang
byon 09/07/2023
Great! Fast
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service Team!!
byon 09/05/2023
Had an issue with my fan clutch - asked Autonation Ford Margate to change it out and while they were in there to change my oil and both fuel filters - also to check the brakes. They did all this in under a day and the price was extremely reasonable! Great job, guys!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Al Bryant
byon 09/01/2023
Dealing with Andrew is always a pleasant experience. He always make me aware of possible up-coming problems and maintenance concerns.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service provided by Autonation Ford of Margate
byon 08/25/2023
I just came into Autonation Ford Margate a couple of days ago to have my 2018 Ford Focus SE serviced. I got an oil change, oil filter change, tire rotation and brand new front brakes. I want my car to keep running right without any break downs on the side of the road, preventive maintenance is key. My service advisor like always was Andrew Stewart and as always he was very professional and very friendly that's why I always go to him. I will continue to have my car serviced here at Autonation Ford Margate...........
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
1 Comments