Subaru of Orange Park
Customer Reviews of Subaru of Orange Park
Great purchase experience - Outback
byon 10/22/2023
I recently purchased an Outback from Jack Hanania's Subaru of Orange Park. Ian met us as we entered the dealership and made sure we got everything we expected at the visit. He sold us a car and made us happy. Its a great car too, no regrets. He was knowledgeable, professional and a great sense of humor. He knew all about the car and was able to answered our questions. As time goes on we'll learn about the dealership but if the rest of the staff is like the ones we've met already, this will be a long relationship.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Kindness Acknowleged and Appreciated ,,,
byon 03/20/2018
The kind manner Suzie handled setting up scheduled maintenance from time appointment made and follow through during time of service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Charles won my business!
byon 02/28/2018
Everyone we spoke with in the service department was super nice and very knowledgeable. My experience actually began the weekend before when I stopped in (for the first time ever) because my engine oil light came on just as I was beginning a trip out of town. Charles Moore greeted my husband and I and offered to take a look at my oil level and top it off, free of charge. I was very impressed and made an appointment the following week to bring my car in for service. Charles made a great impression and won my business!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Amazing Experience
byon 02/27/2018
Sean Kelley, was very helpful and real. He didn't pressure me into looking at certain cars and accommodated to what I was looking for. Never once did I feel like I had to purchase a vehicle that day (I did). He was professional and personable the whole time. I would highly recommend him to anyone looking to buy a car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
WONDERFUL EXPERIENCE!
byon 02/27/2018
Sean Kelley was wonderful. This was the best car buying experience I have ever had and am happy that my whole family was there to witness it.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Best Buying Experience
byon 02/24/2018
This was by far the best car buying experience I have ever had. My salesman, Sean Kelly, was very knowledgeable with the different Subaru vehicles and volleyed all my questions no problem. I had my youngest son and grandson with me and the entire staff was friendly and tolerable of a sometimes crying baby. There was no pressure to buy buy buy, instead I was allowed to repeatedly test drive and ask questions until I felt good about my purchase and that I got everything I wanted in my vehicle. Subaru of Orange Park is where I will be sending all my friends and I personally will be buying my future cars here. Love my Subaru Outback
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
5 star
byon 02/24/2018
Very Informative without pressure to make a quick decision. Friendly and relaxed atmosphere. Allowed us to make our decisions on our own schedule.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Love this dealership and their customer service!
byon 02/20/2018
The sales guys Billie and Charlie and Bob the finance manager were awesome! The process was quick and painless. In love with my car!!! Walked out with exactly what I wanted and for the price I had anticipated.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Professional and Courteous Staff
byon 02/09/2018
Professional and Courteous Staff. They took the time to explain each step of my service and what and when additional service is needed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Experience -- Got exactly the car I was looking for
byon 02/09/2018
Billy was great on following up and went the extra mile to locate the car I wanted in the color I wanted, which was not an easy task. He kept me informed every step of the way. Another thing I really appreciated, there was no hard sell.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great salesman and great Subaru
byon 02/07/2018
Segundo was most personable and thorough in providing information....from the test drive right through the sale and on the next day when I took possession of my Crosstrek!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Subaru of Orange Park, Jax, FL
byon 02/02/2018
Experience was quick, to the point, and staff knowledgeable. I was in and out in an hour with a brand new car
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Love this dealership!!
byon 01/29/2018
I drove two hours to buy a car from Subaru of Orange Park. Ever person at that establishment was knowledgeable and so nice. I got a great deal and love my Subaru!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Subaru OP
byon 01/21/2018
There was no rush and no pressure! Truly! Every person was lovely to me...and I wasn't a high spender or completely sure of what I wanted. When there was a little miscommunication or misunderstanding, it was handled immediately and graciously!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Feedback
byon 01/20/2018
No hassle shopping, ability to look around and not pressured to buy right away. He was very polite when I told him I had one more vehicle to look at before making my decision.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Detailed and Caring
byon 01/14/2018
My salesperson. Sean Kelley, made purchasing a new car easy. Since I had not purchased a vehicle in 18 years and am not very good with technology, Mr. Kelley was detailed in his explanation about the vehicle, patient and friendly. He assured me that if in the future I need any additional assistance or have any questions he is available. It was a pleasure to work with Mr. Kelley who is passionate about his job as well as caring.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
First service appointment
byon 01/11/2018
Very satisfactory. Service attendant very knowledgeable and courteous. Facilities very comfortable. Waiting time acceptable. Will be back for next appointment
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Subie gets the royal treatment...again!
byon 01/08/2018
Initial purchase of my new subaru legacy 2017: sales people were professional, personable, informative, caring. This was also the case during subsequent visits for service. We highly recommend Subaru of Orange Park, FL!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Orange Park Subaru
byon 12/27/2017
Very friendly salesman, and good approach; not pressure to buy. Sales manager and finance man also very pleasant to deal with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Service Department was Excellent
byon 12/26/2017
The service department was excellent, the service personnel werr very courteous and they did an excellent job in the servicing of my Subaru Outback.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent
byon 12/10/2017
Friendly knowledgeable staff wide selection of vehicles . Sean was an excellent sales person offering five star service. We are second time buyers at this dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Subaru of Orange Park FL
byon 12/02/2017
Sean Kelly the salesman did an awesome job and made the buying experience very good. One of our best car buying experiences
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
At Hanania Subaru of Orange Park, you get a whole lot more than just a test drive, we give you the total package. Hanania Subaru of Orange Park in Jacksonville gives you a huge selection of new Outback, Legacy, Forester, Crosstrek, Impreza, WRX and BRZ Subarus at incredible savings you will be hard to find anywhere else. Plus, as a family owned and operated dealership, Hanania Subaru of Orange Park, gives you more satisfaction with unmatched customer service. Our love of new and used Subaru models is what drives us to deliver exceptional customer service at our showroom and service center in Jacksonville. If you want to learn everything you can about your next car, ask Hanania Subaru of Orange Park to get behind the wheel for a test drive. This way, you can make a truly informed decision. Hanania Subaru of Orange Park carries a full model lineup of Subaru vehicles. We invite you to shop around and compare our prices, You wont find a better place to call your Hometown Subaru Store.
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