Spitzer Chrysler Dodge Jeep Ram
Customer Reviews of Spitzer Chrysler Dodge Jeep Ram
Lenny Medina rocks
byon 08/31/2023
We have purchased 2 vehicles in the past 2 years and Lenny has taken great care of us. She not only helped us get a price we can work with, but her post sale care has been incredible. Lenny has gone above and beyond in making sure we are satisfied with our purchase. Lenny also made the process simple and easy. I highly recommend Lenny Medina if you are just interested in a car or truck. She will work for you to get the best deal. Lenny is also patient and can look out for the best car for your needs. JS
My Sales woman rocked
byon 03/18/2022
Did their job so professional. I love my sales women Lenny Medina. I would send anyone to her. This girl is amazing 🤩
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Rosario Rodriguez
byon 02/19/2022
I had a great over all experience trading in my van and buying a new one. Rosario was very nice and did everything she could to help me. If she didn’t have the answer she found a way to get me what I needed.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great customer service
byon 12/14/2021
Had a recall on my vehicle. It was the easiest and fastest recall I’ve done. They took care of me and understood my time was told. Even the general manager phill came outside and introduce himself. Top service and great ambient.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Jeep Grand Cherokee repair auto shut-off feature
byon 12/10/2021
The service dept at Spitzer was the second dealer I had to take my Jeep for the repair of the auto shut-off because the previous dealer just lied to me and did nothing for me. The Spitzer service dept really stepped up and resolved the issue for me in less than a quarter of the time the previous dealer took to do nothing!! My thanks to Noah the service rep who handled my case, five stars to Noah!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent service!
byon 11/03/2021
The service department at spitzer dodge is excellent. They are kind and explain everything. I love doing business there!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience at Spitzer in Homestead
byon 11/02/2021
I went into Spitzer with a lot of doubts and negative energy thinking this is probably gonna be a terrible experience why am I doing this to myself on a Monday morning. I left with a couple bucks in my pocket, I ordered another jeep after I sold my previous one and I met some really nice sales people (Mr Del Rio, Raynbow Montano and Jesus Martinez). The entire experience was great they made it very simple and easy. 👍🏾
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Amazing
byon 06/23/2021
Holly Lara was a great sales rep very kind and helpful thank you for everything.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Very friendly service
byon 06/01/2021
Noah Murga was very friendly with greeting and explained everything.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent customer sevice
byon 05/19/2021
Very attentive and super helpful while making my decision. Walked me through the process to the end.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Finally able to buy a Ram truck in my town.
byon 02/26/2021
My salesman Jesus was very helpful and not pushy in any way. The finance manager Ranier works and fights for you to get you the best financing possible.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Good results so far!
byon 05/28/2020
Jane Cunningham took excellent care of all our needs—she is a real asset to the service dept and to all of us .
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Very nice people
byon 05/07/2020
Fast and quick
- Recommend this dealer? Yes
Service 2008 Dodge Ram 3500 MegaCab 4x4
byon 04/03/2020
First off, Spitzer Dodge has demonstrated the highest integrity o have experienced in its service department. It say service because I have not purchased a vehicle there but would not hesitate. Oo was very frustrated w another SthFla Dodge dealership service department when I decided to give Spitzer a shot. I was on the brink of selling my Dodge. All the service representatives have been to front honest and delivered. They have even helped my coa phone. Jose Cancanon has be exceptional in communicating with me about about my trucks service. After my last service, truck is like new. Do not hesitate to get your vehicle serviced at Spitzer. Ask for Jose or anyone in service department you will not regret it.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good deal
byon 01/30/2020
I recently bougt a jeep wrangler for a just price and they helped me to keep a flexible payment according to my budget. and the attention was very kind i am happy with my new jeep
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Dream car
byon 12/27/2019
Went to Spitzer because I have dealt with Dion Sanders 3 times prior and knew I would get a fair deal. Even drove 200 miles to another dealer to get my exact choice.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
2019 ram
byon 11/22/2019
Andres was a great help and kept it honest. He made it easy and when I got to dealer everything was ready.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Awesome Dealer
byon 11/21/2019
I was in need if a vehicle badly and i know my credit is shakey and would have to settle for something i wouldnt like but nope Andres 7 got me the Challenger RT I WANTED we text back and forth the details ,I explained that my 8 yr old son has a liver disease and The down payment can not be to high and believe me he approved me with 0 down and my credit is just under 600 which isnt great he said i will get all paperwork ready for you and all you have to do is sign and driveway i thought it was a lie because all dealers say that nope went there and in kess then an hour i was back home in my BEAST OF A CHALLENGER..love you bro!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Worry-free experience
byon 10/14/2019
We had an experience free of stress with our new car purchase. Our salesperson was Dion Steward and we appreciated the fact that he showed us only what we wanted to buy. Even though we could see that there were more expensive vehicles of the same make and model that were interested in, he did not try to sell us those; he listened and focused on what we let him know we needed. His approach ended in us deciding to make the purchase at Spitzer, instead of the four other dealers previously visited. In addition, the signing process of the finance documents with Jack Gorski was the fastest that we have experienced so far.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Beware of buying a used car from Spitzer!
byon 05/19/2017
We purchased a 2013 Hyundai Santa Fe from Spitzer on May 16, 2017. The CARFAX for the vehicle said it had not been in any accidents. However, on the way home from the dealership we noticed that the front bumper had pulled loose from the body on the passenger's side. We immediately photographed the bumper and sent the photo to our sales person. She sent the photo to the General Manager, Steve Alaimo, and then told us in a text: "He will fix it. No problem. . . he will take care of it." The next morning we took the car to our local Hyundai dealership, and their body shop said the car had been in a front-end collision and that the bumper needed to be replaced. When we gave Steve the repair estimate, he said he would not replace the bumper and would only make a "cosmetic fix," something Hyundai's body shop called "putting a Band-Aid on a bullet wound." He also told us he would not take the car back unless we purchased one of his other vehicles. (None of his inventory matched what we wanted.) The total damage estimate was $2,501.51. That was quite a shock after thinking the car had never been in an accident. Buyer beware of getting a used car from this dealership!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Fantastic Experience
byon 02/16/2016
I must being with I hate car buying!! But after going to Spitzer I am client for life! I went to see their showroom on Saturday with no expectation of buying just wanted to see the new Ram 1500, I was greeted by Bill Czaja and never felt pressure on the contrary it felt like a conversation about the car and my needs in a truck. From the beginning Bill took us step by step on the car features and benefits as well as any questions my wife or I had were answered quickly and professional; needless to say after we test drove the truck we were hooked! As I stated earlier from the beginning to end there was never any pressure or upselling we got a great price and the service of Bill and Ed were out of this world. With you fantastic client service and positive no pressure attitude you have won a client for life. Thanks again Bill and Spitzer in my purchase of the 1500 Ram. Chris
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Fantastic Experience
byon 02/16/2016
I must being with I hate car buying!! But after going to Spitzer I am client for life! I went to see their showroom on Saturday with no expectation of buying just wanted to see the new Ram 1500, I was greeted by Bill Czaja and never felt pressure on the contrary it felt like a conversation about the car and my needs in a truck. From the beginning Bill took us step by step on the car features and benefits as well as any questions my wife or I had were answered quickly and professional; needless to say after we test drove the truck we were hooked! As I stated earlier from the beginning to end there was never any pressure or upselling we got a great price and the service of Bill and Ed were out of this world. With you fantastic client service and positive no pressure attitude you have won a client for life. Thanks again Bill and Spitzer in my purchase of the 1500 Ram. Chris
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments