Dixie Buick GMC
Customer Reviews of Dixie Buick GMC
GMC Yukon XL Denali
byon 07/12/2023
Easy to order. Vehicle arrived much sooner than expected. Be sure to do your homework to decide what you want and the value of your trade for any vehicle purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent Customer Service
byon 09/25/2023
Marco is my service manager and he went above and beyond to help me with getting my truck fixed. From the beginning, he communicated with me, helped me get into a rental car, and kept me updated on the progress of my truck. He is an asset to Dixie Buick and his customer service is excellent!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
GMC Yukon XL Denali
byon 07/12/2023
Easy to order. Vehicle arrived much sooner than expected. Be sure to do your homework to decide what you want and the value of your trade for any vehicle purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Fr. Paul Pappas
byon 04/30/2023
Very slow service department; took 4 hours for a 30 minute job.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
1 Comments
Service to Encore gx
byon 04/19/2023
Minor adjustment but to Dixie all is important. I have always had great service from David Hill in sales and Marco in service…THANK YOU
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
A great experience!
byon 03/09/2023
Nick was extremely helpful from start to finish- from choosing all options for my car to the day I picked it up!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Bucik Enclave Purchase Great Dealer
byon 08/17/2022
NO PRESSURE SALE! Great! Mark, the salesperson was polite and informative. Stayed after closing to deliver our Buick. As was Kevin in F&I. Very impressed with your dealership. I was in the car business myself for 12 years.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Owner
byon 03/20/2022
Warranty work done
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Smooth and easy
byon 02/08/2021
Smooth and easy transaction
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
sales
byon 02/10/2015
very knowledgeable, and courteous sales dept. would definitely recommend this dealer.. "PLUS " no dealer fees like other greedy dealers.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Reliable, good service
byon 09/04/2014
The service requested and performed was done in a timely and satisfactory manner and reasonably priced. I was grateful for the use of a courtesy vehicle while mine was in for repairs. My only complaint would be that the mechanic did not respect the cleanliness of my vehicle with regard to grease being on the door handle, doorframe, wheels and steering wheel.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
I've been ripped off
byon 04/01/2014
I brought my car in for service it was burning oil. They told me it was the valve cover that needed to be replaced. They also told me that the intake needed to be removed and cleaned due to oil from the valve cover very common for 5.3 motor. I also had a couple recalls fuel pump and the door switch. They replaced the switch and the pump when they replaced the pump they forgot to hook up the gas line. they told me the suv was ready to pick up so I showed up to get it but it wouldn't run due to the gas line pumping gas everywhere. I had to leave it there over the weekend.they call me Monday and told me my suv is ready again. when I pick it up I decide to take it home.......AND THAT IS WHERE I NOTICED THEY REPLACED ONE OF MY HEADLIGHT ASSIMBLY WITH ANOTHER ONE THAT IN OLD SO I CHECK THE OTHER WORK THAT THEY DID I TOOK THE TROTTLE BODY OFF AND LOOKED IN THE INTAKE AND FOUND THEY DIDNT CLEAN THE INTAKE AT ALL OIL WAS STILL IN THE INTAKE ..............I GONNA GO TOMORROW AND CONFRONT THEM ABOUT THIS SHADY WORK THAT HAS BEEN DONE
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable
Service Department
byon 04/17/2013
It was time for my 90K major service check up for my Yukon. Danny P., my service advisor valued my time and the trun around time was acceptable. Their waiting room offers free wifi, free snacks and hot coffee. They even have fresh baked cookies :-) Yes, really! My car was returned clean and that was a bonus. All I can say, is that my experience was great!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service Department
byon 02/01/2013
Gregg H., is my service advisor and he was terrific. My 2008 Yukon never felt better. The service was fast, easy and reliable! In and out fast, with a full service car wash too.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
CAR BUYING 101
byon 12/09/2012
Dixie sales staff and office personnel made our purchase simple and painless.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2012 Buick LaCrosse lease
byon 08/23/2012
My wife and I were looking for the best deal so we searched Edmunds and other sites and landed on the LaCrosse. I got an online quote from Dixie Buick which I thought was very good so we went there and test drove one. My wife and I both really liked the car. The salesperson was courteous and the lease payments were much lower than what I figured! Good experience. We are happy with our LaCrosse and will be back to Dixie when our lease is up!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments