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Acura of Milford

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Customer Reviews of Acura of Milford

3.0
Overall Rating
3 out of 5 stars(83)
Recommend: Yes (1) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Helpful sales

by Jenn on 03/06/2024

I worked with Craig, who was very patient and helpful when it came to leasing my new integra. I did not feel pressured to do anything, and he made the process very smooth. Would recommend him to anyone! He was great, thank you for your help!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

83 Reviews
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5 out of 5 starsservice Rating

Good experience

by Lestertt on 05/10/2017

People were very polite Service was quick I don't need twenty words to review an oil change appointment And I resent having to use so many

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Awesome experiemce

by HappyMDX2017 on 05/10/2017

Tony Ebanks was amazing. He was very knowledgeable, stayed after the dealership closed to assure we were taken care of and his post sale follow up was phenomenal. Best salesperson I have ever seen...

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

air bad replacment

by jerdeh53 on 05/04/2017

It was fast !!! I was in and out quickly. The people there were very nice and professional. It was a first class operation

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Dealing with Acura of Milford

by AlKosma on 04/29/2017

Everything starting with your Sales Dept. being friendly and not pushy, handling the financing was very professional and easy. Also I've been dealing with your Service Dept. since 2004 and they are also very professional.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent

by alwayshappy1 on 04/28/2017

Brittney was excellent, Thanks for arranging the loaner and keeping me updated about the work that was being performed on my car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starssales Rating

Great Sales Team

by Daniela33 on 04/27/2017

We were helped by a nice and polite sales representative and staff. Our issue with the first car being "sold" (mileage) was resolved in a timely and respectful manner by the sales representative and the manager. They provided us with options on how to solve this issue and came to an agreement. We were able to purchase another car with updates.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent Service

by satisfied_cu1 on 04/27/2017

I scheduled an appointment and was taken care of as soon as I arrived with minimum wait - completely satisfied. I even asked service to check a couple of extras - no problem.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Purchase

by Jonathan628 on 04/25/2017

Professionalism. The buying process was quick and easy. Enjoyed working with the friendly staff in Milford. Thank you for everything!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Acura of Milford is terrific!

by JayStuck on 04/21/2017

Dan Colmenares was terrific-- very knowledgible and helpful. We told him what we could pay and he went to bat for us-- and sold us a car! Eric Larson was also extremely pleasant to deal with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great Experience!

by SusanWalker8 on 04/21/2017

Very friendly and helpful staff. They made my leasing experience very easy with minimal time "stuck at the dealer". Also great choice of tunes they were playing at both of my visits. :)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Experience

by nehamehta on 04/20/2017

It was a great experience. Vincent, Scott and Eric worked a good prices that fit the budget. will definitely recommend the dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Awesome!!

by Jay_fatal on 04/19/2017

Fastest car buying experience ever!! We didn't even spend 2 hours there...we saw what fits our budget and went with it. Thanks to Dan, we were in & out!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Acura of Milford is great

by mikdup_27 on 04/17/2017

Steve Knox is professional and understands his customers concerns. Brought the car in for an oil change when I picked up the car they gave me a few recommendations.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starssales Rating

2017 Acura MDX purchase

by pattyb189 on 04/17/2017

Some attributes of our experience at Acura of Milford includes friendliness, willingness to find out information when salesperson clearly couldn't answer questions, and a willingness to negotiate a fair deal. This is our second purchase with them and their service department is second to none. The finance man was excellent.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Customer Feed Back

by Dibiandry on 04/11/2017

As soon as I came in with the car, the mechanic took care of me in a timely manner. The customer service area staff were very friendly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service Experience

by elijacor on 04/09/2017

Brittany handled my service emergency with fast, efficient and professional service. I hit a pothole and damaged two tires. Luckily I purchased the Vehicle Tire and Wheel Guarantee Insurance and was covered 100%. Brittany worked with the Insurance Company to be sure that the claim was covered. I am very happy with the Sales and Service Department at Acura of Milford.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent service visit

by AlCor99 on 03/25/2017

Service attendant was very helpful. Got in and out on time, which helped me out a lot. Was able to get work done using WiFi, also helpful. Car was washed as well, also great.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Spectacular Job

by Berthony on 03/11/2017

Ramon was very Professional and went out of his way to get my Issue resolved quickly! He has a lot of experience and deserves a Promotion

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Happy Customer!

by Nan__Marie13 on 03/01/2017

Having Paul for my salesman was the perfect solution for me. He knew what to show me and explained everything with each car and kept in my budget. It is because of him your Dealership made a SALE the same day I came in just to look! He was Wonderful!! And, I hope he is appreciated by the Managers in this company...Why? because Good Help is Hard to Find!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starssales Rating

My Experience

by Old_man64 on 02/23/2017

The salesman, Dennis, worked very hard to get me into the car I wanted. He worked with me since I had a very limited budget.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Nice job

by Darron95 on 02/21/2017

Car was washed, ready and waiting for me at the time I said I would pick it up. And the bill was already settled since I prepaid

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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