Weld County Garage
Customer Reviews of Weld County Garage
NINE HOURS FOR OIL AND TRANSMISSION FLUID CHANGE
byon 09/21/2023
Yep... nine hours to have an oil change, transmission fluid changes and tires rotated!! I was told it was taking so long because they needed to let the transmission fluid changes. That fluid took FIVE hours to change (12:30-5:30) and the oil change and tire rotation took FOUR hours. Each time I spoke with Melinda she was very flippant, and told me the tech was waiting for the transmission fluid to cool down. When I questioned her about why it was taking so long for the fluid to cool down, she blew me off, and began talking to someone else in the service area. The next morning, I checked the cold pressure in all 4 tires and they were at 30 PSI. The owners manual recommends 35. Had I dug deeper into the service reviews, rather than the sales reviews, I would have seen all of the negative reviews about the service part of this dealership. Obviously no one there reads the reviews or cares more about making money than providing good service.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
2023 GMC 1500 Denali
byon 04/28/2023
Sales department did a great job when i bought the 2023 GMC Denali. Had an issue with the motor, Ron in service did a very good job working through the process. Paul made the decision to replace the motor. It went very well. I am very happy with how well i was treated and how good it all worked out. Happy Customer.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Work on car
byon 01/09/2019
Had work done on vehicle part department help me out big time on cost for exhaust system.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
New commercial truck sale and service custom setup
byon 01/20/2018
Excellent transaction. The sale was low pressure and a great deal. The service department installed my service box with plumbing, no problem.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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